TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Intuitive Preparation Love the ease of using the software and the built in explanations
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is easy to use. Our taxes were a repeat of last year, except it cost us twice as much and we only got half of what we did last year!
Date published: 2023-03-16
Rated 5 out of 5 by from Best & Easiest way to do self-taxes. Turbo Tax makes it extremely easy to file your own taxes with them. They opt to get you the biggest/maximum return you deserve. The website is clean, and they explain everything to you if you have further common questions.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is great! I spoke to two turbo tax people. One to ask a question. And one to help me file. Both were super nice and very helpful.
Date published: 2023-03-16
Rated 5 out of 5 by from Much better experience Easy to understand, helpful guidance from a representative made the process much more manageable. -neurodivergent
Date published: 2023-03-16
Rated 5 out of 5 by from Excellent Service Excellent Service. Very fast process. Rapid deposit of returns.
Date published: 2023-03-16
Rated 2 out of 5 by from Turbo Tax was a ripoff Turbo tax charged me for filing even though I bought the program at staples
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax We have used Turbo tax for the last 8 years. Easy to use and we have not had any issues with returns.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is Great With out the help I never would have been able to complete
Date published: 2023-03-16
Rated 3 out of 5 by from TurboTax subscriptions were a pain to navigate I had investments this year just like last year, but when I clicked yes, I was automatically forced to pay for Premium later in the form. Last year, I payed Premier (which is cheaper) despite having the same tax makeup. I cleared the form, but not all my information cleared, so I was still being forced to pay extra for no reason. To fix this, I scrolled down in the left menu and chose Upgrade. Since I knew I had to use Premier last year, I chose it for this year too, and thankfully they didn't ask me to upgrade to Premium again. When I click clear I don't see why the form isn't actually fully cleared and we're forced to pay more, and I hope this is changed one day.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6260
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Intuitive Preparation Love the ease of using the software and the built in explanations
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is easy to use. Our taxes were a repeat of last year, except it cost us twice as much and we only got half of what we did last year!
Date published: 2023-03-16
Rated 5 out of 5 by from Best & Easiest way to do self-taxes. Turbo Tax makes it extremely easy to file your own taxes with them. They opt to get you the biggest/maximum return you deserve. The website is clean, and they explain everything to you if you have further common questions.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is great! I spoke to two turbo tax people. One to ask a question. And one to help me file. Both were super nice and very helpful.
Date published: 2023-03-16
Rated 5 out of 5 by from Much better experience Easy to understand, helpful guidance from a representative made the process much more manageable. -neurodivergent
Date published: 2023-03-16
Rated 5 out of 5 by from Excellent Service Excellent Service. Very fast process. Rapid deposit of returns.
Date published: 2023-03-16
Rated 2 out of 5 by from Turbo Tax was a ripoff Turbo tax charged me for filing even though I bought the program at staples
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax We have used Turbo tax for the last 8 years. Easy to use and we have not had any issues with returns.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is Great With out the help I never would have been able to complete
Date published: 2023-03-16
Rated 3 out of 5 by from TurboTax subscriptions were a pain to navigate I had investments this year just like last year, but when I clicked yes, I was automatically forced to pay for Premium later in the form. Last year, I payed Premier (which is cheaper) despite having the same tax makeup. I cleared the form, but not all my information cleared, so I was still being forced to pay extra for no reason. To fix this, I scrolled down in the left menu and chose Upgrade. Since I knew I had to use Premier last year, I chose it for this year too, and thankfully they didn't ask me to upgrade to Premium again. When I click clear I don't see why the form isn't actually fully cleared and we're forced to pay more, and I hope this is changed one day.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6260