TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
PartyOn from
Intuitive Preparation
Love the ease of using the software and the built in explanations
Date published: 2023-03-16
Rated 4 out of 5 by
Marasha from
Turbo Tax is great
Turbo Tax is easy to use. Our taxes were a repeat of last year, except it cost us twice as much and we only got half of what we did last year!
Date published: 2023-03-16
Rated 5 out of 5 by
Sin Sal from
Best & Easiest way to do self-taxes.
Turbo Tax makes it extremely easy to file your own taxes with them. They opt to get you the biggest/maximum return you deserve. The website is clean, and they explain everything to you if you have further common questions.
Date published: 2023-03-16
Rated 5 out of 5 by
Tom8853 from
Turbo tax is great!
I spoke to two turbo tax people. One to ask a question. And one to help me file. Both were super nice and very helpful.
Date published: 2023-03-16
Rated 5 out of 5 by
ndksd11 from
Much better experience
Easy to understand, helpful guidance from a representative made the process much more manageable. -neurodivergent
Date published: 2023-03-16
Rated 5 out of 5 by
Paquito Huerto Jr from
Excellent Service
Excellent Service. Very fast process. Rapid deposit of returns.
Date published: 2023-03-16
Rated 2 out of 5 by
Johnginy from
Turbo Tax was a ripoff
Turbo tax charged me for filing even though I bought the program at staples
Date published: 2023-03-16
Rated 5 out of 5 by
kleigh003 from
Turbo tax
We have used Turbo tax for the last 8 years. Easy to use and we have not had any issues with returns.
Date published: 2023-03-16
Rated 5 out of 5 by
Beandingo from
Turbo Tax is Great
With out the help I never would have been able to complete
Date published: 2023-03-16
Rated 3 out of 5 by
Mar_12 from
TurboTax subscriptions were a pain to navigate
I had investments this year just like last year, but when I clicked yes, I was automatically forced to pay for Premium later in the form. Last year, I payed Premier (which is cheaper) despite having the same tax makeup. I cleared the form, but not all my information cleared, so I was still being forced to pay extra for no reason. To fix this, I scrolled down in the left menu and chose Upgrade. Since I knew I had to use Premier last year, I chose it for this year too, and thankfully they didn't ask me to upgrade to Premium again. When I click clear I don't see why the form isn't actually fully cleared and we're forced to pay more, and I hope this is changed one day.
All TurboTax® Offerings Reviews - Page 6260
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
PartyOn from
Intuitive Preparation
Love the ease of using the software and the built in explanations
Date published: 2023-03-16
Rated 4 out of 5 by
Marasha from
Turbo Tax is great
Turbo Tax is easy to use. Our taxes were a repeat of last year, except it cost us twice as much and we only got half of what we did last year!
Date published: 2023-03-16
Rated 5 out of 5 by
Sin Sal from
Best & Easiest way to do self-taxes.
Turbo Tax makes it extremely easy to file your own taxes with them. They opt to get you the biggest/maximum return you deserve. The website is clean, and they explain everything to you if you have further common questions.
Date published: 2023-03-16
Rated 5 out of 5 by
Tom8853 from
Turbo tax is great!
I spoke to two turbo tax people. One to ask a question. And one to help me file. Both were super nice and very helpful.
Date published: 2023-03-16
Rated 5 out of 5 by
ndksd11 from
Much better experience
Easy to understand, helpful guidance from a representative made the process much more manageable. -neurodivergent
Date published: 2023-03-16
Rated 5 out of 5 by
Paquito Huerto Jr from
Excellent Service
Excellent Service. Very fast process. Rapid deposit of returns.
Date published: 2023-03-16
Rated 2 out of 5 by
Johnginy from
Turbo Tax was a ripoff
Turbo tax charged me for filing even though I bought the program at staples
Date published: 2023-03-16
Rated 5 out of 5 by
kleigh003 from
Turbo tax
We have used Turbo tax for the last 8 years. Easy to use and we have not had any issues with returns.
Date published: 2023-03-16
Rated 5 out of 5 by
Beandingo from
Turbo Tax is Great
With out the help I never would have been able to complete
Date published: 2023-03-16
Rated 3 out of 5 by
Mar_12 from
TurboTax subscriptions were a pain to navigate
I had investments this year just like last year, but when I clicked yes, I was automatically forced to pay for Premium later in the form. Last year, I payed Premier (which is cheaper) despite having the same tax makeup. I cleared the form, but not all my information cleared, so I was still being forced to pay extra for no reason. To fix this, I scrolled down in the left menu and chose Upgrade. Since I knew I had to use Premier last year, I chose it for this year too, and thankfully they didn't ask me to upgrade to Premium again. When I click clear I don't see why the form isn't actually fully cleared and we're forced to pay more, and I hope this is changed one day.
All TurboTax® Offerings Reviews - Page 6260
Date published: 2023-03-16