TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Fine, but constantly trying to upsell I have used TurboTax many times now, and it's... fine. It walks you through all of the steps, and it's fairly user-friendly. It's a little overly cutesy, but whatever. What's annoying is that it's constantly trying to stress you out about whether or not you might want additional protections, upselling you to a higher rate. Also, I chose to print and send in my returns last year, and it made me enter everything again, like it was pretending it had no idea what the numbers were. Pretty passive aggressive, for a computer program.
Date published: 2023-03-20
Rated 5 out of 5 by from Nice experience Turbotax makes my tax return easy and fast, also retrieving last year's tax return info was helpful
Date published: 2023-03-20
Rated 5 out of 5 by from thank you Thank you for making it simple to file my taxes. It is so easy to file.
Date published: 2023-03-20
Rated 4 out of 5 by from Some confusion this year I had a little trouble importing investment information this year that I did not experience last year. Also, TurboTax required information in blocks that were blank on my 1099-Rs. State return: showed I owed $20 for late payment of taxes, but I have always paid my state income tax on time. I don't understand this.
Date published: 2023-03-20
Rated 1 out of 5 by from $190 later Still don’t understand how I ended up paying $190 to file my taxes when it was supposed to be free!!!!!!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Ian ws excellent Ian was very helpful and very friendly, made me feel very comfortable for the very beginning.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Twenty-Five Yrs and Still the Best Turbo Tax is still the best tax prep software for the individual tax payer. I have worked as a professional tax preparer for a major tax prep company. However, I still use Turbo Tax to prepare mu own and family's tax returns. The software is comprehensive and easy to use.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Gets the Tax Preparation Job done! The Turbo Tax program is very easy to use and very help full.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax Is Great Turbo Tax is very easy to use. All you do is answer the questions to the best of your knowledge and they will do the rest. They are a little expensive, but you get what you pay for.
Date published: 2023-03-20
Rated 5 out of 5 by from You don't have to be a trained tax accountant Turbo Tax is very straight forward and easy to use.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 6258
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Fine, but constantly trying to upsell I have used TurboTax many times now, and it's... fine. It walks you through all of the steps, and it's fairly user-friendly. It's a little overly cutesy, but whatever. What's annoying is that it's constantly trying to stress you out about whether or not you might want additional protections, upselling you to a higher rate. Also, I chose to print and send in my returns last year, and it made me enter everything again, like it was pretending it had no idea what the numbers were. Pretty passive aggressive, for a computer program.
Date published: 2023-03-20
Rated 5 out of 5 by from Nice experience Turbotax makes my tax return easy and fast, also retrieving last year's tax return info was helpful
Date published: 2023-03-20
Rated 5 out of 5 by from thank you Thank you for making it simple to file my taxes. It is so easy to file.
Date published: 2023-03-20
Rated 4 out of 5 by from Some confusion this year I had a little trouble importing investment information this year that I did not experience last year. Also, TurboTax required information in blocks that were blank on my 1099-Rs. State return: showed I owed $20 for late payment of taxes, but I have always paid my state income tax on time. I don't understand this.
Date published: 2023-03-20
Rated 1 out of 5 by from $190 later Still don’t understand how I ended up paying $190 to file my taxes when it was supposed to be free!!!!!!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Ian ws excellent Ian was very helpful and very friendly, made me feel very comfortable for the very beginning.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Twenty-Five Yrs and Still the Best Turbo Tax is still the best tax prep software for the individual tax payer. I have worked as a professional tax preparer for a major tax prep company. However, I still use Turbo Tax to prepare mu own and family's tax returns. The software is comprehensive and easy to use.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Gets the Tax Preparation Job done! The Turbo Tax program is very easy to use and very help full.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax Is Great Turbo Tax is very easy to use. All you do is answer the questions to the best of your knowledge and they will do the rest. They are a little expensive, but you get what you pay for.
Date published: 2023-03-20
Rated 5 out of 5 by from You don't have to be a trained tax accountant Turbo Tax is very straight forward and easy to use.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 6258