TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Unable to attach documents I was unable to attach documents with my Form 4797. As a result I had to mail in my returns.
Date published: 2022-10-18
Rated 5 out of 5 by from Keeps my things from year to year I've used this product since it came out...way in the dark ages of floppy disks. Still great. I especially like the way it keeps all my carry-overs straight. I suppose I should offer some suggestions. It is kind of a paper hog when it prints out. Be sure to cancel the second printing of your federal return when you print the state return for your records. As I work my way thru the questions, often having to back track to check and review, the program asks me the same questions every time. I wish it had a DWITU function--Do What I Told You--so that I could move a little faster. Also, about the Charities. I don't give to the same ones every year, but the same ones keep coming up a few years apart. I have to reenter all the info unless I give every year...yes, I'm vaguely suspicious y'all worked with out with the charities. Anyway, it would be nice to have a "Yes, No, Maybe Next Year" choice so that they don't get erased. Summarizing...my gripes are immaterial. Nice job, folks.
Date published: 2022-10-18
Rated 1 out of 5 by from I need to open last year's return My e-file was rejected and I need to recheck last year's AGI. I can't open last year's file with this year's Turbotax and last year's TurboTax program wants the activation code. TurboTax2021 is still installed on this computer but will not work unless I dig into moving boxes to find the original disc. I have used Turbotax too many times for you to do me this way.
Date published: 2022-10-18
Rated 5 out of 5 by from Very easy to use and accurate Been using it for many years and its saved me time and money. Imports from Quicken so if your Quicken data is accurate, Turbotax will be too.
Date published: 2022-10-18
Rated 4 out of 5 by from Turbo Tax is AWESOME Always good and easy. I like the step by step instructions and easy filing
Date published: 2022-10-18
Rated 5 out of 5 by from This makes my life so much easier! I have been using Turbo Tax for years and I really love the security I get from having live tax experts available to me.
Date published: 2022-10-18
Rated 5 out of 5 by from Helpful community finding quick answers to filing questions is very helpful
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo tax is awesome I like Turbo tax it makes everything easy and very understandable
Date published: 2022-10-18
Rated 5 out of 5 by from always love using Turbo Tax This is at least the 15th year of using Turbo Tax. I use the walk-me-thru-it so I don't miss anything. There is always something that I forget that would make a big difference if missed. It seems to be easier to use each year.
Date published: 2022-10-18
Rated 3 out of 5 by from Turbo Tax was easy and helpful You guided me well and it was easy. I talk to one of your accountants that was not helpful and wasted some time.
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 6257
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Unable to attach documents I was unable to attach documents with my Form 4797. As a result I had to mail in my returns.
Date published: 2022-10-18
Rated 5 out of 5 by from Keeps my things from year to year I've used this product since it came out...way in the dark ages of floppy disks. Still great. I especially like the way it keeps all my carry-overs straight. I suppose I should offer some suggestions. It is kind of a paper hog when it prints out. Be sure to cancel the second printing of your federal return when you print the state return for your records. As I work my way thru the questions, often having to back track to check and review, the program asks me the same questions every time. I wish it had a DWITU function--Do What I Told You--so that I could move a little faster. Also, about the Charities. I don't give to the same ones every year, but the same ones keep coming up a few years apart. I have to reenter all the info unless I give every year...yes, I'm vaguely suspicious y'all worked with out with the charities. Anyway, it would be nice to have a "Yes, No, Maybe Next Year" choice so that they don't get erased. Summarizing...my gripes are immaterial. Nice job, folks.
Date published: 2022-10-18
Rated 1 out of 5 by from I need to open last year's return My e-file was rejected and I need to recheck last year's AGI. I can't open last year's file with this year's Turbotax and last year's TurboTax program wants the activation code. TurboTax2021 is still installed on this computer but will not work unless I dig into moving boxes to find the original disc. I have used Turbotax too many times for you to do me this way.
Date published: 2022-10-18
Rated 5 out of 5 by from Very easy to use and accurate Been using it for many years and its saved me time and money. Imports from Quicken so if your Quicken data is accurate, Turbotax will be too.
Date published: 2022-10-18
Rated 4 out of 5 by from Turbo Tax is AWESOME Always good and easy. I like the step by step instructions and easy filing
Date published: 2022-10-18
Rated 5 out of 5 by from This makes my life so much easier! I have been using Turbo Tax for years and I really love the security I get from having live tax experts available to me.
Date published: 2022-10-18
Rated 5 out of 5 by from Helpful community finding quick answers to filing questions is very helpful
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo tax is awesome I like Turbo tax it makes everything easy and very understandable
Date published: 2022-10-18
Rated 5 out of 5 by from always love using Turbo Tax This is at least the 15th year of using Turbo Tax. I use the walk-me-thru-it so I don't miss anything. There is always something that I forget that would make a big difference if missed. It seems to be easier to use each year.
Date published: 2022-10-18
Rated 3 out of 5 by from Turbo Tax was easy and helpful You guided me well and it was easy. I talk to one of your accountants that was not helpful and wasted some time.
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 6257