TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from not so pleased this year I have used TT for about fifteen years and this year was not at all the quality as in the past. I had to go in and fill in data on the RMD by hand. It is also super inconvenient to always be brought back to the home page and asked the same questions over and over when not entering data all at one time. I enter data as the forms come in and have to go back through the same info over and over. Tedious.
Date published: 2023-03-20
Rated 5 out of 5 by from Awesome job! It was so easy and simple to use. It was done in a matter of minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from awesome it was so easy and precised. i was guilded on every step in the process.
Date published: 2023-03-20
Rated 1 out of 5 by from NOT THE WAY TO TREAT RETURNING CUSTOMERS! I am Extremely disappointed in the system this year and the fact that your company up-charged me since February! I have NEVER had an issue filing my return and this year it has been nothing but a hassle!!! To finally complete and find out you added an additional $40 to my fees!!!! I AM SOOOO AGGRIVATED!!! In February my total fees were $117 and as of today, my fees increased to $157! I am outraged!!!! THIS WILL BE MY LAST YEAR FILING WITH THIS COMPANY!!!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Each Year software improves I've been using TurboTax for years and find it simple and efficient.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great! This was so easy to use. I will definitely use them in the future. Thank you Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by from TT is nice OK but paying taxes, especially extra, is really awful!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great it was good. easy to work. will for sure tell my family and friends about it.
Date published: 2023-03-20
Rated 5 out of 5 by from I trust Turbo tax I have used Turbo Tax for several years and it has worked beautifully for me.
Date published: 2023-03-20
Rated 1 out of 5 by from Double Charged for having HSA Everything was fine till the Health Savings account sections, after which it demanded I upgrade to deluxe or it couldn't process. After agreeing to upgrade & having my credit card charged I noticed that the Max service was added as an additional charge I didn't agree to but I got over that. When I got to the last section before determining debit/credit options I was "pay walled" & asked for another payment. After 2 hours of calling to try & get it resolved as I has an e-mailed receipt, I just threw up my hands paid again and finished filing. Since I started filing my taxes through Turbotax I've never had such a horrible experience till this year.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 6257
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from not so pleased this year I have used TT for about fifteen years and this year was not at all the quality as in the past. I had to go in and fill in data on the RMD by hand. It is also super inconvenient to always be brought back to the home page and asked the same questions over and over when not entering data all at one time. I enter data as the forms come in and have to go back through the same info over and over. Tedious.
Date published: 2023-03-20
Rated 5 out of 5 by from Awesome job! It was so easy and simple to use. It was done in a matter of minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from awesome it was so easy and precised. i was guilded on every step in the process.
Date published: 2023-03-20
Rated 1 out of 5 by from NOT THE WAY TO TREAT RETURNING CUSTOMERS! I am Extremely disappointed in the system this year and the fact that your company up-charged me since February! I have NEVER had an issue filing my return and this year it has been nothing but a hassle!!! To finally complete and find out you added an additional $40 to my fees!!!! I AM SOOOO AGGRIVATED!!! In February my total fees were $117 and as of today, my fees increased to $157! I am outraged!!!! THIS WILL BE MY LAST YEAR FILING WITH THIS COMPANY!!!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Each Year software improves I've been using TurboTax for years and find it simple and efficient.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great! This was so easy to use. I will definitely use them in the future. Thank you Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by from TT is nice OK but paying taxes, especially extra, is really awful!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great it was good. easy to work. will for sure tell my family and friends about it.
Date published: 2023-03-20
Rated 5 out of 5 by from I trust Turbo tax I have used Turbo Tax for several years and it has worked beautifully for me.
Date published: 2023-03-20
Rated 1 out of 5 by from Double Charged for having HSA Everything was fine till the Health Savings account sections, after which it demanded I upgrade to deluxe or it couldn't process. After agreeing to upgrade & having my credit card charged I noticed that the Max service was added as an additional charge I didn't agree to but I got over that. When I got to the last section before determining debit/credit options I was "pay walled" & asked for another payment. After 2 hours of calling to try & get it resolved as I has an e-mailed receipt, I just threw up my hands paid again and finished filing. Since I started filing my taxes through Turbotax I've never had such a horrible experience till this year.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 6257