TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281599 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Clunky software prone to delete your progress The software is terrible. It seems like it's from 2004. It suddenly deleted all of my progress that I had literally spent 7 hours on and I almost had a seizure. Luckily I was able to recover the file in some random directly on my Macbook, thanks to Google. Absolutely terrible software, and combined with an hour and 37 on hold - I'm not kidding. AN HOUR AND THIRTY SEVEN MINUTES I WAS STUCK LISTENING TO SMOOTH JAZZ ON REPEAT. I don't know what kind of sick torture that was. Heck, I don't even leave reviews, ever, for anything, but I felt compelled because of how poor this experience was. AN HOUR AND THIRTY SEVEN MINUTES. At this point, I'm impressed how bad this was. I thank Dwayne for his assistance when I actually did get through to a human, but beyond that, I could not recommend this to anyone aside from a hated enemy who owes thousands in taxes.
Date published: 2021-03-16
Rated 5 out of 5 by from The Best! A very simple and stress free process! I love using this tool each year and will do so again!
Date published: 2021-03-16
Rated 4 out of 5 by from Longtime user of Turbo Tax The tool works for me. I've been using it for years.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax has been awesome! For the last 6 years with this year being the 7th, I have had no problems doing my taxes simple, easy, and FREE with turbo tax!!! I love it!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is great online tool Turbo tax is great online tool to file tax easy , all the form W2, interest , 1099 loaded using online, nothing need to be entered manually
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Great service definitely will use next year ,simple and easy to use for any one.
Date published: 2021-03-16
Rated 4 out of 5 by from Turbo tax is fairly easy Too much NYC questions when we do not live in NYC or that area..
Date published: 2021-03-16
Rated 4 out of 5 by from Smith Barney Stock Connect did not work I don't know if I will use next year. This is the second year I could not download forms from Smith Barney Stock Connect.
Date published: 2021-03-16
Rated 4 out of 5 by from I love Turbo Tax I have used Turbo Tax for over 15 years. I like the product and ease of use.
Date published: 2021-03-16
Rated 5 out of 5 by from super easy love it so easy would do it again next year for sure
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6252
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Clunky software prone to delete your progress The software is terrible. It seems like it's from 2004. It suddenly deleted all of my progress that I had literally spent 7 hours on and I almost had a seizure. Luckily I was able to recover the file in some random directly on my Macbook, thanks to Google. Absolutely terrible software, and combined with an hour and 37 on hold - I'm not kidding. AN HOUR AND THIRTY SEVEN MINUTES I WAS STUCK LISTENING TO SMOOTH JAZZ ON REPEAT. I don't know what kind of sick torture that was. Heck, I don't even leave reviews, ever, for anything, but I felt compelled because of how poor this experience was. AN HOUR AND THIRTY SEVEN MINUTES. At this point, I'm impressed how bad this was. I thank Dwayne for his assistance when I actually did get through to a human, but beyond that, I could not recommend this to anyone aside from a hated enemy who owes thousands in taxes.
Date published: 2021-03-16
Rated 5 out of 5 by from The Best! A very simple and stress free process! I love using this tool each year and will do so again!
Date published: 2021-03-16
Rated 4 out of 5 by from Longtime user of Turbo Tax The tool works for me. I've been using it for years.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax has been awesome! For the last 6 years with this year being the 7th, I have had no problems doing my taxes simple, easy, and FREE with turbo tax!!! I love it!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is great online tool Turbo tax is great online tool to file tax easy , all the form W2, interest , 1099 loaded using online, nothing need to be entered manually
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Great service definitely will use next year ,simple and easy to use for any one.
Date published: 2021-03-16
Rated 4 out of 5 by from Turbo tax is fairly easy Too much NYC questions when we do not live in NYC or that area..
Date published: 2021-03-16
Rated 4 out of 5 by from Smith Barney Stock Connect did not work I don't know if I will use next year. This is the second year I could not download forms from Smith Barney Stock Connect.
Date published: 2021-03-16
Rated 4 out of 5 by from I love Turbo Tax I have used Turbo Tax for over 15 years. I like the product and ease of use.
Date published: 2021-03-16
Rated 5 out of 5 by from super easy love it so easy would do it again next year for sure
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6252