TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Online version is more up-to-date than download ve The downloaded version does not keep up with the latest tax law changes as quickly as the online version. My calculation is wrong, and I will not submit my return before Turbo Tax updated the downloaded version.
Date published: 2021-04-03
Rated 5 out of 5 by from fast and easy to use Very easy to use follow prompts and I was done in 20 minutes and had 4 different employers in 2020
Date published: 2021-04-03
Rated 5 out of 5 by from Fast, informative, easy Fast - no hassle tax filing is what I wanted, TurboTax delivered!
Date published: 2021-04-03
Rated 3 out of 5 by from Deluxe Used to be Better Deluxe edition used to come with one free state. You now have to buy the premier for that. I don't need anything else on the premier, so I did not like that at all this year. Will make sure to read the box more carefully next year and perhaps just use another service. Not as cost effective as it used to be with this 'wonderful' change.
Date published: 2021-04-03
Rated 3 out of 5 by from it was ok to use It was every difficult to understand all of the different stuff
Date published: 2021-04-03
Rated 5 out of 5 by from TURBO TAX is easy and cheap it was very easy to use and stress free also quick!
Date published: 2021-04-03
Rated 3 out of 5 by from Simple and Efficient but Cost keeps going up I've used Turbo Tax for 7 years now and have always enjoyed the simplicity of the program and the ease of entering my information digitally, where it is nicely saved for me, rather than having a physical paper trail to keep track of. However, it's frustrating that it keeps getting more expensive each year even though my situation hasn't gotten any more complicated. I am paying more and more for the same service or even for less service because so many of the 'extras' get moved to the MAX version. I wish this year, of all years, they could have given us a break with the cost of filing! I might just have to find paper or a different way to file next year if it's going to mean I pay less than $110 to do so!
Date published: 2021-04-03
Rated 1 out of 5 by from Purchased 2X due to horrible programming Purchased through amazon and then when activating, it completely killed my account (Case 475851938 & 475858375). Spent 2hrs on the phone just for them to tell me to get a refund and then create a new account to purchase directly through Intuit. Then while filling out my taxes for the 2nd time I get a popup for a discount on the product... when I went to check out... go figure- no discount and I have to pay more than I did the first time. I have offloaded all the files from my account and will hopefully never have to use your software again.
Date published: 2021-04-03
Rated 5 out of 5 by from simple and efficient i always rely on turbotax to do my taxes. the process is always so easy and efficient! i don't even need to recommend turbotax because everyone i know already uses it!
Date published: 2021-04-03
Rated 5 out of 5 by from Thanks TurboTax Easy and convenient. Also helpful and direct, as well as, personal.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 626
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Online version is more up-to-date than download ve The downloaded version does not keep up with the latest tax law changes as quickly as the online version. My calculation is wrong, and I will not submit my return before Turbo Tax updated the downloaded version.
Date published: 2021-04-03
Rated 5 out of 5 by from fast and easy to use Very easy to use follow prompts and I was done in 20 minutes and had 4 different employers in 2020
Date published: 2021-04-03
Rated 5 out of 5 by from Fast, informative, easy Fast - no hassle tax filing is what I wanted, TurboTax delivered!
Date published: 2021-04-03
Rated 3 out of 5 by from Deluxe Used to be Better Deluxe edition used to come with one free state. You now have to buy the premier for that. I don't need anything else on the premier, so I did not like that at all this year. Will make sure to read the box more carefully next year and perhaps just use another service. Not as cost effective as it used to be with this 'wonderful' change.
Date published: 2021-04-03
Rated 3 out of 5 by from it was ok to use It was every difficult to understand all of the different stuff
Date published: 2021-04-03
Rated 5 out of 5 by from TURBO TAX is easy and cheap it was very easy to use and stress free also quick!
Date published: 2021-04-03
Rated 3 out of 5 by from Simple and Efficient but Cost keeps going up I've used Turbo Tax for 7 years now and have always enjoyed the simplicity of the program and the ease of entering my information digitally, where it is nicely saved for me, rather than having a physical paper trail to keep track of. However, it's frustrating that it keeps getting more expensive each year even though my situation hasn't gotten any more complicated. I am paying more and more for the same service or even for less service because so many of the 'extras' get moved to the MAX version. I wish this year, of all years, they could have given us a break with the cost of filing! I might just have to find paper or a different way to file next year if it's going to mean I pay less than $110 to do so!
Date published: 2021-04-03
Rated 1 out of 5 by from Purchased 2X due to horrible programming Purchased through amazon and then when activating, it completely killed my account (Case 475851938 & 475858375). Spent 2hrs on the phone just for them to tell me to get a refund and then create a new account to purchase directly through Intuit. Then while filling out my taxes for the 2nd time I get a popup for a discount on the product... when I went to check out... go figure- no discount and I have to pay more than I did the first time. I have offloaded all the files from my account and will hopefully never have to use your software again.
Date published: 2021-04-03
Rated 5 out of 5 by from simple and efficient i always rely on turbotax to do my taxes. the process is always so easy and efficient! i don't even need to recommend turbotax because everyone i know already uses it!
Date published: 2021-04-03
Rated 5 out of 5 by from Thanks TurboTax Easy and convenient. Also helpful and direct, as well as, personal.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 626