TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Tax Walk-Through works for me! I like that Turbo Tax walks me through each step of the process. I was able to hit on every income and deduction I was entitled to. My only issue was a negative SSN benefits amount that needed to be entered due to a payback. I was able to add in a negative $, however it did not adjust Income. After speaking with Turbo Tax support, I was able to enter on "other Income adjustment" and reduced my taxable interest. I would have given 5 stars if not for this issue as it cost me a lot of time to figure out.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is great! Love it, used it for many many years now. A request, when doing returns for children with investment income, it would be great if somehow we could link the files of other children and the parents' return. Or, have a table, that all returns communicate with, it would make it so much simpler for me than do one return, print Form 8615 and then the other, print, and go back to original. If this could be automatic, I would give you 6 stars.
Date published: 2022-10-17
Rated 3 out of 5 by from Form 1116 is complicated what shouldn't be complicated, taking a foreign tax credit on a rental property, simply is complicated.
Date published: 2022-10-17
Rated 5 out of 5 by from Grateful for Turbo Tax! Life has been very full lately and so thankful that the program walks me through each step in the process so nothing gets missed, especially as a small business owner.
Date published: 2022-10-17
Rated 2 out of 5 by from Keeps getting more difficult to use It seems like every year; Turbo Tax gets more difficult to use. The questions and explanations are not in plain language/layman's terms. In some instances, the phrasing of the questions are confusing and I am not sure how to correctly respond. At this rate, I'll try another tax prep software or have to go to a tax prep professional next year.
Date published: 2022-10-17
Rated 5 out of 5 by from super easy using turbo tax on-line is fast and efficient and easy
Date published: 2022-10-17
Rated 2 out of 5 by from TurboTax is Great Except When No Wifi Had installed turbotax on laptop and was working on it. However, wanted to continue working on it when wifi was down, but turbotax won't open. This is ridiculous as I didn't need any upgrade...just need to enter alot of data and wanted to be ready to file when wifi was back on. But Turbotax never gave me that opportunity...what a waste of time!!!!
Date published: 2022-10-17
Rated 5 out of 5 by from Fast and Thorough A lot better than sitting down with someone for half a day. Stop, take a break and resume. Plus extremely thorough I had no idea about a lot of the deductions etc.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbotax Premier I've used Turbotax for more than 30 years. Alway the best product and very user friendly.
Date published: 2022-10-17
Rated 4 out of 5 by from Very good Very easy and live assistance was great. Too much advertising though.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 6250
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Tax Walk-Through works for me! I like that Turbo Tax walks me through each step of the process. I was able to hit on every income and deduction I was entitled to. My only issue was a negative SSN benefits amount that needed to be entered due to a payback. I was able to add in a negative $, however it did not adjust Income. After speaking with Turbo Tax support, I was able to enter on "other Income adjustment" and reduced my taxable interest. I would have given 5 stars if not for this issue as it cost me a lot of time to figure out.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is great! Love it, used it for many many years now. A request, when doing returns for children with investment income, it would be great if somehow we could link the files of other children and the parents' return. Or, have a table, that all returns communicate with, it would make it so much simpler for me than do one return, print Form 8615 and then the other, print, and go back to original. If this could be automatic, I would give you 6 stars.
Date published: 2022-10-17
Rated 3 out of 5 by from Form 1116 is complicated what shouldn't be complicated, taking a foreign tax credit on a rental property, simply is complicated.
Date published: 2022-10-17
Rated 5 out of 5 by from Grateful for Turbo Tax! Life has been very full lately and so thankful that the program walks me through each step in the process so nothing gets missed, especially as a small business owner.
Date published: 2022-10-17
Rated 2 out of 5 by from Keeps getting more difficult to use It seems like every year; Turbo Tax gets more difficult to use. The questions and explanations are not in plain language/layman's terms. In some instances, the phrasing of the questions are confusing and I am not sure how to correctly respond. At this rate, I'll try another tax prep software or have to go to a tax prep professional next year.
Date published: 2022-10-17
Rated 5 out of 5 by from super easy using turbo tax on-line is fast and efficient and easy
Date published: 2022-10-17
Rated 2 out of 5 by from TurboTax is Great Except When No Wifi Had installed turbotax on laptop and was working on it. However, wanted to continue working on it when wifi was down, but turbotax won't open. This is ridiculous as I didn't need any upgrade...just need to enter alot of data and wanted to be ready to file when wifi was back on. But Turbotax never gave me that opportunity...what a waste of time!!!!
Date published: 2022-10-17
Rated 5 out of 5 by from Fast and Thorough A lot better than sitting down with someone for half a day. Stop, take a break and resume. Plus extremely thorough I had no idea about a lot of the deductions etc.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbotax Premier I've used Turbotax for more than 30 years. Alway the best product and very user friendly.
Date published: 2022-10-17
Rated 4 out of 5 by from Very good Very easy and live assistance was great. Too much advertising though.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 6250