TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281582 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy First time user and it was quick and simple instructions to follow.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax continues to be awesome... except Forms change, formats change... had to pay more attention to not forgetting to enter spouse's W-2 info. Also my version couldn't find 2019 file on my computer. I found it, program couldn't. Minor hiccup but somewhat aggravating.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Awesome! They make it so easy and painless for you, with the peace of mind that they'll protect you if you ever get hit up by the IRS.
Date published: 2021-03-16
Rated 1 out of 5 by from Clunky software prone to delete your progress The software is terrible. It seems like it's from 2004. It suddenly deleted all of my progress that I had literally spent 7 hours on and I almost had a seizure. Luckily I was able to recover the file in some random directly on my Macbook, thanks to Google. Absolutely terrible software, and combined with an hour and 37 on hold - I'm not kidding. AN HOUR AND THIRTY SEVEN MINUTES I WAS STUCK LISTENING TO SMOOTH JAZZ ON REPEAT. I don't know what kind of sick torture that was. Heck, I don't even leave reviews, ever, for anything, but I felt compelled because of how poor this experience was. AN HOUR AND THIRTY SEVEN MINUTES. At this point, I'm impressed how bad this was. I thank Dwayne for his assistance when I actually did get through to a human, but beyond that, I could not recommend this to anyone aside from a hated enemy who owes thousands in taxes.
Date published: 2021-03-16
Rated 5 out of 5 by from The Best! A very simple and stress free process! I love using this tool each year and will do so again!
Date published: 2021-03-16
Rated 4 out of 5 by from Longtime user of Turbo Tax The tool works for me. I've been using it for years.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax has been awesome! For the last 6 years with this year being the 7th, I have had no problems doing my taxes simple, easy, and FREE with turbo tax!!! I love it!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is great online tool Turbo tax is great online tool to file tax easy , all the form W2, interest , 1099 loaded using online, nothing need to be entered manually
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Great service definitely will use next year ,simple and easy to use for any one.
Date published: 2021-03-16
Rated 4 out of 5 by from Turbo tax is fairly easy Too much NYC questions when we do not live in NYC or that area..
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6250
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy First time user and it was quick and simple instructions to follow.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax continues to be awesome... except Forms change, formats change... had to pay more attention to not forgetting to enter spouse's W-2 info. Also my version couldn't find 2019 file on my computer. I found it, program couldn't. Minor hiccup but somewhat aggravating.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Awesome! They make it so easy and painless for you, with the peace of mind that they'll protect you if you ever get hit up by the IRS.
Date published: 2021-03-16
Rated 1 out of 5 by from Clunky software prone to delete your progress The software is terrible. It seems like it's from 2004. It suddenly deleted all of my progress that I had literally spent 7 hours on and I almost had a seizure. Luckily I was able to recover the file in some random directly on my Macbook, thanks to Google. Absolutely terrible software, and combined with an hour and 37 on hold - I'm not kidding. AN HOUR AND THIRTY SEVEN MINUTES I WAS STUCK LISTENING TO SMOOTH JAZZ ON REPEAT. I don't know what kind of sick torture that was. Heck, I don't even leave reviews, ever, for anything, but I felt compelled because of how poor this experience was. AN HOUR AND THIRTY SEVEN MINUTES. At this point, I'm impressed how bad this was. I thank Dwayne for his assistance when I actually did get through to a human, but beyond that, I could not recommend this to anyone aside from a hated enemy who owes thousands in taxes.
Date published: 2021-03-16
Rated 5 out of 5 by from The Best! A very simple and stress free process! I love using this tool each year and will do so again!
Date published: 2021-03-16
Rated 4 out of 5 by from Longtime user of Turbo Tax The tool works for me. I've been using it for years.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax has been awesome! For the last 6 years with this year being the 7th, I have had no problems doing my taxes simple, easy, and FREE with turbo tax!!! I love it!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is great online tool Turbo tax is great online tool to file tax easy , all the form W2, interest , 1099 loaded using online, nothing need to be entered manually
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Great service definitely will use next year ,simple and easy to use for any one.
Date published: 2021-03-16
Rated 4 out of 5 by from Turbo tax is fairly easy Too much NYC questions when we do not live in NYC or that area..
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6250