TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Easy Very easy to use even if you don't know anything about taxes.
Date published: 2023-03-20
Rated 3 out of 5 by from overall easy software but hidden costs As someone who wanted to file my own taxes for the first time turbo tax is a nice non-intimidating way to do just that. I do have the fortune of having an accountant in the family who usually handles my taxes every year so I typically don't see any cost that come with paying someone to do them that being said I started my taxes using turbo tax on their recommendation. The reason for 3 stars not 5 is the cost that comes with using this service that not totally transparent like the extra charge for having the payment come from my refund or the charge for state returns that is presented as a "pay this or your missing out" other than the steep fees it was nice being able to run through and finish my taxes pretty stress free.
Date published: 2023-03-20
Rated 5 out of 5 by from Live expert help Robert D helped me to review my taxes in a timely and personal way. He called me and walked me through the taxes via a screen share.
Date published: 2023-03-20
Rated 5 out of 5 by from so easy, it was great Every thing was so easy, plus if you need help it is just a click away.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Review Easy and pretty fast. Takes a lot of stress out of doing taxes.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbox tax experience Have used TT for years and this year was again outstanding.
Date published: 2023-03-20
Rated 5 out of 5 by from It's the premier tax prep I've used TurboTax for 15+ years. It is the easiest and most reliable tax prep there is.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax Very simple and right to the point. I know I can always count with turbotax.
Date published: 2023-03-20
Rated 5 out of 5 by from Simple and effective Easy to use. Covers every aspect for an old middle class man with a few deductions.
Date published: 2023-03-20
Rated 5 out of 5 by from Long time user I spoke with Stephanie, she was most helpful and guided me through as stressful and difficult situation. I have never had any problems with TTax although I always feel apprehensive when I file. A suggestion would be on the review to take one back to the page to see the context in the filing that needed correction.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 6244
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy Very easy to use even if you don't know anything about taxes.
Date published: 2023-03-20
Rated 3 out of 5 by from overall easy software but hidden costs As someone who wanted to file my own taxes for the first time turbo tax is a nice non-intimidating way to do just that. I do have the fortune of having an accountant in the family who usually handles my taxes every year so I typically don't see any cost that come with paying someone to do them that being said I started my taxes using turbo tax on their recommendation. The reason for 3 stars not 5 is the cost that comes with using this service that not totally transparent like the extra charge for having the payment come from my refund or the charge for state returns that is presented as a "pay this or your missing out" other than the steep fees it was nice being able to run through and finish my taxes pretty stress free.
Date published: 2023-03-20
Rated 5 out of 5 by from Live expert help Robert D helped me to review my taxes in a timely and personal way. He called me and walked me through the taxes via a screen share.
Date published: 2023-03-20
Rated 5 out of 5 by from so easy, it was great Every thing was so easy, plus if you need help it is just a click away.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Review Easy and pretty fast. Takes a lot of stress out of doing taxes.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbox tax experience Have used TT for years and this year was again outstanding.
Date published: 2023-03-20
Rated 5 out of 5 by from It's the premier tax prep I've used TurboTax for 15+ years. It is the easiest and most reliable tax prep there is.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax Very simple and right to the point. I know I can always count with turbotax.
Date published: 2023-03-20
Rated 5 out of 5 by from Simple and effective Easy to use. Covers every aspect for an old middle class man with a few deductions.
Date published: 2023-03-20
Rated 5 out of 5 by from Long time user I spoke with Stephanie, she was most helpful and guided me through as stressful and difficult situation. I have never had any problems with TTax although I always feel apprehensive when I file. A suggestion would be on the review to take one back to the page to see the context in the filing that needed correction.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 6244