TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Asks unnecessary questions Turbotax wants to make taxes seem more difficult than they really are since that prompts people to think that they need to buy it again next year. Many of the questions that they ask have answers that are irrelevant for filing your taxes and just add to the time involved. For example, if I filed using Turbotax last year and imported that return to start the process of filing this year, why does it ask me about last year's return? It already has the answers! Turbotax incorrectly assumes my income is linear throughout the year and therefore concludes that I owe a penalty until I dig deep and figure out how to tell it otherwise. It can be very frustrating. I only use Turbotax for the convenience of electronic filing and not having to fill out a dozen forms myself, which it does a good job of.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax was very helpful Filed for the first time in many years because of disability making it unnecessary. Turbo Tax walked me through it fairly painless.
Date published: 2021-03-15
Rated 4 out of 5 by from Made simple, is simple I love this step-by-step system that help you get all of the tax credit possible and it's not intimidating for the less knowledgeable tax preparer
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is Great! Easy! I'm disabled so I needed this help. They made it easy.
Date published: 2021-03-15
Rated 5 out of 5 by from You made everything easy. Thank you for having examples to follow and the ability to check and review information.
Date published: 2021-03-15
Rated 1 out of 5 by from TurboTax lobbies congress TurboTax lobbies congress to lower everyone's quality of life by making taxes more difficult and scams people by being the only outlet to make taxes easy. Scummy company.
Date published: 2021-03-15
Rated 5 out of 5 by from This is Great It was very easy to use and provided a great interactive experience.
Date published: 2021-03-15
Rated 5 out of 5 by from Makes doing taxes easy Makes doing taxes convenient and easy from the comfort of your home. I trust that I am getting the maximum deductions each time. Have used for 10+ years and will continue to do so. Definitely recommend!
Date published: 2021-03-15
Rated 4 out of 5 by from Excellent, BUT..... Make it easier to pull down previous versions of turbo tax returns from the software on the computer without going through activation codes again!
Date published: 2021-03-15
Rated 5 out of 5 by from EASY I have been using turbo-tax for 20 YEARS WITH OUT A PROBLEM.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6243
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Asks unnecessary questions Turbotax wants to make taxes seem more difficult than they really are since that prompts people to think that they need to buy it again next year. Many of the questions that they ask have answers that are irrelevant for filing your taxes and just add to the time involved. For example, if I filed using Turbotax last year and imported that return to start the process of filing this year, why does it ask me about last year's return? It already has the answers! Turbotax incorrectly assumes my income is linear throughout the year and therefore concludes that I owe a penalty until I dig deep and figure out how to tell it otherwise. It can be very frustrating. I only use Turbotax for the convenience of electronic filing and not having to fill out a dozen forms myself, which it does a good job of.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax was very helpful Filed for the first time in many years because of disability making it unnecessary. Turbo Tax walked me through it fairly painless.
Date published: 2021-03-15
Rated 4 out of 5 by from Made simple, is simple I love this step-by-step system that help you get all of the tax credit possible and it's not intimidating for the less knowledgeable tax preparer
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is Great! Easy! I'm disabled so I needed this help. They made it easy.
Date published: 2021-03-15
Rated 5 out of 5 by from You made everything easy. Thank you for having examples to follow and the ability to check and review information.
Date published: 2021-03-15
Rated 1 out of 5 by from TurboTax lobbies congress TurboTax lobbies congress to lower everyone's quality of life by making taxes more difficult and scams people by being the only outlet to make taxes easy. Scummy company.
Date published: 2021-03-15
Rated 5 out of 5 by from This is Great It was very easy to use and provided a great interactive experience.
Date published: 2021-03-15
Rated 5 out of 5 by from Makes doing taxes easy Makes doing taxes convenient and easy from the comfort of your home. I trust that I am getting the maximum deductions each time. Have used for 10+ years and will continue to do so. Definitely recommend!
Date published: 2021-03-15
Rated 4 out of 5 by from Excellent, BUT..... Make it easier to pull down previous versions of turbo tax returns from the software on the computer without going through activation codes again!
Date published: 2021-03-15
Rated 5 out of 5 by from EASY I have been using turbo-tax for 20 YEARS WITH OUT A PROBLEM.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6243