TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from when did this get so expensive and why its the same program they've been using for years and suddenly its charging me several hundred dollars. Im not going to use this next year.
Date published: 2023-03-16
Rated 4 out of 5 by from TurboTax is helpful with hidden costs TurboTax is great at guiding me through my taxes for my simple return as well as my spouse's self-employment income and expenses. I did not expect to pay $39.00 to have my refund directly deposited into my bank account. This information wasn't explicitly detailed until the final steps of submitting my return- a point at which I just wanted my taxes done!
Date published: 2023-03-16
Rated 2 out of 5 by from Too expensive and hidden fees Some things changed this year. I decided to pay for an upgrade. I did not know that the cost of filing state tax return was more than I was expecting on the refund.
Date published: 2023-03-16
Rated 4 out of 5 by from I little slow to get started Good a little slow to get started but it did everything came out fine
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax rocks!!!! Turbo Tax is very user friendly. It feels like someone is holding my hand all the way through. There are lots of prompts and reminders and chances to review the information entered. I will continue to use Turbo Tax.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use Very easy interface. Help topics were great! Filing was very easy.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is getting too complicated I am a retired Financial professional. Each year I find Turbo Tax too difficult to use.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use great job. keep up the good work. will use this service again next year
Date published: 2023-03-16
Rated 5 out of 5 by from Very Helpful and Quick Used TurboTax for a decade now, makes it easy to update info, changes to status, bring in financial info, etc.
Date published: 2023-03-16
Rated 5 out of 5 by from Worked out so far. Good job. Just filed. It was quite simple and my information was easy to understand.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6241
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from when did this get so expensive and why its the same program they've been using for years and suddenly its charging me several hundred dollars. Im not going to use this next year.
Date published: 2023-03-16
Rated 4 out of 5 by from TurboTax is helpful with hidden costs TurboTax is great at guiding me through my taxes for my simple return as well as my spouse's self-employment income and expenses. I did not expect to pay $39.00 to have my refund directly deposited into my bank account. This information wasn't explicitly detailed until the final steps of submitting my return- a point at which I just wanted my taxes done!
Date published: 2023-03-16
Rated 2 out of 5 by from Too expensive and hidden fees Some things changed this year. I decided to pay for an upgrade. I did not know that the cost of filing state tax return was more than I was expecting on the refund.
Date published: 2023-03-16
Rated 4 out of 5 by from I little slow to get started Good a little slow to get started but it did everything came out fine
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax rocks!!!! Turbo Tax is very user friendly. It feels like someone is holding my hand all the way through. There are lots of prompts and reminders and chances to review the information entered. I will continue to use Turbo Tax.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use Very easy interface. Help topics were great! Filing was very easy.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is getting too complicated I am a retired Financial professional. Each year I find Turbo Tax too difficult to use.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use great job. keep up the good work. will use this service again next year
Date published: 2023-03-16
Rated 5 out of 5 by from Very Helpful and Quick Used TurboTax for a decade now, makes it easy to update info, changes to status, bring in financial info, etc.
Date published: 2023-03-16
Rated 5 out of 5 by from Worked out so far. Good job. Just filed. It was quite simple and my information was easy to understand.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6241