TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from WHy Why couldn't the digital download include the e-file for Wisconsin. I mean come on who isn't e-filing. WHat is this, the stone ages
Date published: 2023-02-19
Rated 1 out of 5 by from Made me pay $117 for credit I couldn't opt out of Because I made low income this year, and contributed to a retirement plan, I qualified for the Retirement Savings Contributions Credit. However, due to my low income, I only contributed $796.64. Based on the IRS chart, this qualifies me for 10% of my contribution, which is only $79.66. I couldn't opt out of this Savers credit, and TurboTax made me upgrade to their premium filing, which I had to pay $39 three times for, for federal, state, and renter's. I'm getting charged $117 to 'save' $79.66. This is egregious, capitalist garbage, I'm being taxed for being poor, and I'm incredibly upset. This is a net loss, when I should actually see the benefit of this credit. Please reimburse me, and/or fix this.
Date published: 2023-02-19
Rated 5 out of 5 by from Fabulous!I love and trust them I've used Turbo Tax for more than 15 years and have NEVER had any problems with doing my taxes or filing them. I would recommend them to EVERYONE!! Whatever you need help with for doing your taxes they can help you.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is awesome that was amazing , I recommend people to use this amazing software.
Date published: 2023-02-19
Rated 4 out of 5 by from 2023 tax return Good program, helps with questions to make your experience easy.
Date published: 2023-02-19
Rated 5 out of 5 by from Saves Me Time & Money I've been a loyal TurboTax user for over 15 years now, and every year, I'm reminded why I keep coming back. The process is user-friendly, there are multiple hints/explanations regarding possible deductions or items that ought to be taxed, and I'm always glad to see the refund amount climb whenever possible.
Date published: 2023-02-19
Rated 5 out of 5 by from Great!! Fast and Easy. They we're easy to understand doing taxes on your own.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax made my life easy! The simplistic way of filing taxes is to use TurboTax! Easy, smooth, and efficient!
Date published: 2023-02-19
Rated 5 out of 5 by from Very easy to follow and very helpful tools Awesome This has been an exciting experience. Im grateful for this service , as it makes it easy and fun
Date published: 2023-02-19
Rated 5 out of 5 by from Lots of glitches and needed expert live help. I had lots of issues and needed to upgrade to get live expert to review every line to fix my problems. Once I got the right person, we finished in about 30 minutes and I got to electronically file. Total time 6 days, several calls, a total of about 10 hours. It gets harder every year.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 6240
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from WHy Why couldn't the digital download include the e-file for Wisconsin. I mean come on who isn't e-filing. WHat is this, the stone ages
Date published: 2023-02-19
Rated 1 out of 5 by from Made me pay $117 for credit I couldn't opt out of Because I made low income this year, and contributed to a retirement plan, I qualified for the Retirement Savings Contributions Credit. However, due to my low income, I only contributed $796.64. Based on the IRS chart, this qualifies me for 10% of my contribution, which is only $79.66. I couldn't opt out of this Savers credit, and TurboTax made me upgrade to their premium filing, which I had to pay $39 three times for, for federal, state, and renter's. I'm getting charged $117 to 'save' $79.66. This is egregious, capitalist garbage, I'm being taxed for being poor, and I'm incredibly upset. This is a net loss, when I should actually see the benefit of this credit. Please reimburse me, and/or fix this.
Date published: 2023-02-19
Rated 5 out of 5 by from Fabulous!I love and trust them I've used Turbo Tax for more than 15 years and have NEVER had any problems with doing my taxes or filing them. I would recommend them to EVERYONE!! Whatever you need help with for doing your taxes they can help you.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is awesome that was amazing , I recommend people to use this amazing software.
Date published: 2023-02-19
Rated 4 out of 5 by from 2023 tax return Good program, helps with questions to make your experience easy.
Date published: 2023-02-19
Rated 5 out of 5 by from Saves Me Time & Money I've been a loyal TurboTax user for over 15 years now, and every year, I'm reminded why I keep coming back. The process is user-friendly, there are multiple hints/explanations regarding possible deductions or items that ought to be taxed, and I'm always glad to see the refund amount climb whenever possible.
Date published: 2023-02-19
Rated 5 out of 5 by from Great!! Fast and Easy. They we're easy to understand doing taxes on your own.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax made my life easy! The simplistic way of filing taxes is to use TurboTax! Easy, smooth, and efficient!
Date published: 2023-02-19
Rated 5 out of 5 by from Very easy to follow and very helpful tools Awesome This has been an exciting experience. Im grateful for this service , as it makes it easy and fun
Date published: 2023-02-19
Rated 5 out of 5 by from Lots of glitches and needed expert live help. I had lots of issues and needed to upgrade to get live expert to review every line to fix my problems. Once I got the right person, we finished in about 30 minutes and I got to electronically file. Total time 6 days, several calls, a total of about 10 hours. It gets harder every year.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 6240