TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Jakers001 from
Did not feel like my return had any priority
TurboTax seemed a bit overwhelmed this year and I did not feel comfortable in the process
Date published: 2022-05-13
Rated 4 out of 5 by
SLucille74 from
First time experience and I was satified
Having used Turbo Tax and completing taxes myself, I was used to seeing the forms. For some reason, I missed them. I felt like I was driving blind. However, It was nice to have someone else doing the work (after I hunted down documents, etc.) I enjoyed working with Matthew. He was responsive. He explained things. I liked working with him.
Date published: 2022-05-13
Rated 5 out of 5 by
Nelson288 from
Turbo tax is the best
It was very good fast and easy and very helpful thank you it was great
Date published: 2022-05-13
Rated 5 out of 5 by
Chuckto100 from
Turbo Tax is Easy
I have done my own taxes with Turbo Tax in the past. I felt it was a reasonable value too. This year I did not feel as confident doing them, so hae someone do them for me. I felt the person that did my taxes did an excellent job. My only complaint is I felt the price was high. I have used a CPA in the past and paid less, but will admit it was 4 years ago that i did that. Not saying I am going to change, just thinking I might investigate other services next time around.
Date published: 2022-05-13
Rated 2 out of 5 by
sad person from
Good by TurboTax
for many years I have rated turbptax 5 stars.but this year very disappointed! I am 86 years old and needed to talk to one of your people, but could not talk to a live turbotax person. I really need someone to help me. This will be my last year with turbotax.
Date published: 2022-05-13
Rated 5 out of 5 by
Lukeheath2000 from
Turbo Tax is great!
Frank made it easy and simple really liked how helpful he was explaining details!
Date published: 2022-05-13
Rated 5 out of 5 by
LUNA222 from
TT is amazing
user friendly simple and easy. I have used TT for the last 6 years still easy to navigate and file.
Date published: 2022-05-13
Rated 5 out of 5 by
Marcus44 from
TURBO TAX has worked out great!
Since I am currently stationed overseas, getting the process started was a little challenging and had to reach out over social media to get it all started. However, the representatives from the Facebook page got me linked up with Julio and was able to knock it out and made the process VERY easy. I am greatful to the Facebook Customer Service and the service Julio provided to help me file quickly and easily.
Date published: 2022-05-13
Rated 5 out of 5 by
Jtphelan62 from
Turbo tax was helpful
Overall a good experience. Very friendly and helpful person.
Date published: 2022-05-13
Rated 5 out of 5 by
Dredbak from
Turbo Tax continues to work for me!
I have used Turbo Tax for a home business, personal taxes and now in retirement. I have used the completely free version all the way through to the full service and I couldn't be happier. I have always found their interface, guidance/advice, and help to spot on.
All TurboTax® Offerings Reviews - Page 6237
Date published: 2022-05-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Jakers001 from
Did not feel like my return had any priority
TurboTax seemed a bit overwhelmed this year and I did not feel comfortable in the process
Date published: 2022-05-13
Rated 4 out of 5 by
SLucille74 from
First time experience and I was satified
Having used Turbo Tax and completing taxes myself, I was used to seeing the forms. For some reason, I missed them. I felt like I was driving blind. However, It was nice to have someone else doing the work (after I hunted down documents, etc.) I enjoyed working with Matthew. He was responsive. He explained things. I liked working with him.
Date published: 2022-05-13
Rated 5 out of 5 by
Nelson288 from
Turbo tax is the best
It was very good fast and easy and very helpful thank you it was great
Date published: 2022-05-13
Rated 5 out of 5 by
Chuckto100 from
Turbo Tax is Easy
I have done my own taxes with Turbo Tax in the past. I felt it was a reasonable value too. This year I did not feel as confident doing them, so hae someone do them for me. I felt the person that did my taxes did an excellent job. My only complaint is I felt the price was high. I have used a CPA in the past and paid less, but will admit it was 4 years ago that i did that. Not saying I am going to change, just thinking I might investigate other services next time around.
Date published: 2022-05-13
Rated 2 out of 5 by
sad person from
Good by TurboTax
for many years I have rated turbptax 5 stars.but this year very disappointed! I am 86 years old and needed to talk to one of your people, but could not talk to a live turbotax person. I really need someone to help me. This will be my last year with turbotax.
Date published: 2022-05-13
Rated 5 out of 5 by
Lukeheath2000 from
Turbo Tax is great!
Frank made it easy and simple really liked how helpful he was explaining details!
Date published: 2022-05-13
Rated 5 out of 5 by
LUNA222 from
TT is amazing
user friendly simple and easy. I have used TT for the last 6 years still easy to navigate and file.
Date published: 2022-05-13
Rated 5 out of 5 by
Marcus44 from
TURBO TAX has worked out great!
Since I am currently stationed overseas, getting the process started was a little challenging and had to reach out over social media to get it all started. However, the representatives from the Facebook page got me linked up with Julio and was able to knock it out and made the process VERY easy. I am greatful to the Facebook Customer Service and the service Julio provided to help me file quickly and easily.
Date published: 2022-05-13
Rated 5 out of 5 by
Jtphelan62 from
Turbo tax was helpful
Overall a good experience. Very friendly and helpful person.
Date published: 2022-05-13
Rated 5 out of 5 by
Dredbak from
Turbo Tax continues to work for me!
I have used Turbo Tax for a home business, personal taxes and now in retirement. I have used the completely free version all the way through to the full service and I couldn't be happier. I have always found their interface, guidance/advice, and help to spot on.
All TurboTax® Offerings Reviews - Page 6237
Date published: 2022-05-13