TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Did not feel like my return had any priority TurboTax seemed a bit overwhelmed this year and I did not feel comfortable in the process
Date published: 2022-05-13
Rated 4 out of 5 by from First time experience and I was satified Having used Turbo Tax and completing taxes myself, I was used to seeing the forms. For some reason, I missed them. I felt like I was driving blind. However, It was nice to have someone else doing the work (after I hunted down documents, etc.) I enjoyed working with Matthew. He was responsive. He explained things. I liked working with him.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo tax is the best It was very good fast and easy and very helpful thank you it was great
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax is Easy I have done my own taxes with Turbo Tax in the past. I felt it was a reasonable value too. This year I did not feel as confident doing them, so hae someone do them for me. I felt the person that did my taxes did an excellent job. My only complaint is I felt the price was high. I have used a CPA in the past and paid less, but will admit it was 4 years ago that i did that. Not saying I am going to change, just thinking I might investigate other services next time around.
Date published: 2022-05-13
Rated 2 out of 5 by from Good by TurboTax for many years I have rated turbptax 5 stars.but this year very disappointed! I am 86 years old and needed to talk to one of your people, but could not talk to a live turbotax person. I really need someone to help me. This will be my last year with turbotax.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax is great! Frank made it easy and simple really liked how helpful he was explaining details!
Date published: 2022-05-13
Rated 5 out of 5 by from TT is amazing user friendly simple and easy. I have used TT for the last 6 years still easy to navigate and file.
Date published: 2022-05-13
Rated 5 out of 5 by from TURBO TAX has worked out great! Since I am currently stationed overseas, getting the process started was a little challenging and had to reach out over social media to get it all started. However, the representatives from the Facebook page got me linked up with Julio and was able to knock it out and made the process VERY easy. I am greatful to the Facebook Customer Service and the service Julio provided to help me file quickly and easily.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo tax was helpful Overall a good experience. Very friendly and helpful person.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax continues to work for me! I have used Turbo Tax for a home business, personal taxes and now in retirement. I have used the completely free version all the way through to the full service and I couldn't be happier. I have always found their interface, guidance/advice, and help to spot on.
Date published: 2022-05-13
All TurboTax® Offerings Reviews - Page 6237
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Did not feel like my return had any priority TurboTax seemed a bit overwhelmed this year and I did not feel comfortable in the process
Date published: 2022-05-13
Rated 4 out of 5 by from First time experience and I was satified Having used Turbo Tax and completing taxes myself, I was used to seeing the forms. For some reason, I missed them. I felt like I was driving blind. However, It was nice to have someone else doing the work (after I hunted down documents, etc.) I enjoyed working with Matthew. He was responsive. He explained things. I liked working with him.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo tax is the best It was very good fast and easy and very helpful thank you it was great
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax is Easy I have done my own taxes with Turbo Tax in the past. I felt it was a reasonable value too. This year I did not feel as confident doing them, so hae someone do them for me. I felt the person that did my taxes did an excellent job. My only complaint is I felt the price was high. I have used a CPA in the past and paid less, but will admit it was 4 years ago that i did that. Not saying I am going to change, just thinking I might investigate other services next time around.
Date published: 2022-05-13
Rated 2 out of 5 by from Good by TurboTax for many years I have rated turbptax 5 stars.but this year very disappointed! I am 86 years old and needed to talk to one of your people, but could not talk to a live turbotax person. I really need someone to help me. This will be my last year with turbotax.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax is great! Frank made it easy and simple really liked how helpful he was explaining details!
Date published: 2022-05-13
Rated 5 out of 5 by from TT is amazing user friendly simple and easy. I have used TT for the last 6 years still easy to navigate and file.
Date published: 2022-05-13
Rated 5 out of 5 by from TURBO TAX has worked out great! Since I am currently stationed overseas, getting the process started was a little challenging and had to reach out over social media to get it all started. However, the representatives from the Facebook page got me linked up with Julio and was able to knock it out and made the process VERY easy. I am greatful to the Facebook Customer Service and the service Julio provided to help me file quickly and easily.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo tax was helpful Overall a good experience. Very friendly and helpful person.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax continues to work for me! I have used Turbo Tax for a home business, personal taxes and now in retirement. I have used the completely free version all the way through to the full service and I couldn't be happier. I have always found their interface, guidance/advice, and help to spot on.
Date published: 2022-05-13
All TurboTax® Offerings Reviews - Page 6237