TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Not Worth It!! The value prop of this offering is simply not there. This isn't actually full service. I had to pull all docs and provide the same information I always have provided in years past to complete my own terms. This was my first time using the full service version and I hoped it would be painless because I thought my return may be a bit more complicated this year having switched jobs, bought a place, and sold stock. In the end, it felt like I was doing all the work I normally do to complete the return, except this year I was charged exponentially more for the "full service" version. There really isn't any service if I'm honest. What it is, is you providing all the information you normally provide and someone else clicking the buttons in the tool to input the data. This button clicking is the easy part -- so I'd recommend you save your money and use one of the self-service / free versions of TurboTax. This Full Service offering is just not worth what it ends up costing ($444 for my Federal and State).
Date published: 2022-02-27
Rated 5 out of 5 by from Love that all my returns are in the same place! So easy to use and makes sure I get the best refund every year. Will never use any thing else.
Date published: 2022-02-27
Rated 5 out of 5 by from Customer Service Is Great!! Customer Service Is Great!! - FAST and Friendly!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Well Done! Easy Breezy Experience! I really don't have a lot of detail to convey other than it was very easy!
Date published: 2022-02-27
Rated 5 out of 5 by from easy and comfortable to use Turbo makes it easy to walk through the process and provide confidence that you have considered all tax areas
Date published: 2022-02-27
Rated 5 out of 5 by from Love it Never had a problem using Turbo Tax to file both Federal and State taxes
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome! This is my 8th year using turbo tax. It's the best way to go in my opinion. Not only is it fast but you have expert help along the way if you need it. I did this year for the first time and she was very helpful. She figured out the problem in no time and walked me through how to fix it. I have saved thousands by doing my own taxes. I tell everyone about it and encourage them to do the same.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax was easy I had a good experience using turbo tax. easy to follow instructions
Date published: 2022-02-27
Rated 5 out of 5 by from simple and easy Super easy to understand and use. Will continue to use them.
Date published: 2022-02-27
Rated 5 out of 5 by from Amazing relationship with Turbo Tax Turbo Tax is always fast and helpful annually. I have filed 8 times and will continue to use you all.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6236
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not Worth It!! The value prop of this offering is simply not there. This isn't actually full service. I had to pull all docs and provide the same information I always have provided in years past to complete my own terms. This was my first time using the full service version and I hoped it would be painless because I thought my return may be a bit more complicated this year having switched jobs, bought a place, and sold stock. In the end, it felt like I was doing all the work I normally do to complete the return, except this year I was charged exponentially more for the "full service" version. There really isn't any service if I'm honest. What it is, is you providing all the information you normally provide and someone else clicking the buttons in the tool to input the data. This button clicking is the easy part -- so I'd recommend you save your money and use one of the self-service / free versions of TurboTax. This Full Service offering is just not worth what it ends up costing ($444 for my Federal and State).
Date published: 2022-02-27
Rated 5 out of 5 by from Love that all my returns are in the same place! So easy to use and makes sure I get the best refund every year. Will never use any thing else.
Date published: 2022-02-27
Rated 5 out of 5 by from Customer Service Is Great!! Customer Service Is Great!! - FAST and Friendly!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Well Done! Easy Breezy Experience! I really don't have a lot of detail to convey other than it was very easy!
Date published: 2022-02-27
Rated 5 out of 5 by from easy and comfortable to use Turbo makes it easy to walk through the process and provide confidence that you have considered all tax areas
Date published: 2022-02-27
Rated 5 out of 5 by from Love it Never had a problem using Turbo Tax to file both Federal and State taxes
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome! This is my 8th year using turbo tax. It's the best way to go in my opinion. Not only is it fast but you have expert help along the way if you need it. I did this year for the first time and she was very helpful. She figured out the problem in no time and walked me through how to fix it. I have saved thousands by doing my own taxes. I tell everyone about it and encourage them to do the same.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax was easy I had a good experience using turbo tax. easy to follow instructions
Date published: 2022-02-27
Rated 5 out of 5 by from simple and easy Super easy to understand and use. Will continue to use them.
Date published: 2022-02-27
Rated 5 out of 5 by from Amazing relationship with Turbo Tax Turbo Tax is always fast and helpful annually. I have filed 8 times and will continue to use you all.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6236