TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from CD version is better, but online works Already had my data entered until an update on March 9, 2022 killed my offline version. Had to start from scratch and it took four times as long to complete. Relatively easy to enter most data but some required a bit of work, having to individually calculate certain numbers while the offline version did the required calculations for me. May try next year's offline version though and hopefully it will be significantly more stable than this year's train wreck. Customer support was adequate once you navigated the cumbersome automated menu but had to be escalated to a supervisor before my concerns were satisfied.
Date published: 2023-03-16
Rated 1 out of 5 by from Turbo Tax is overpriced. Reluctantly used Turbo Tax again this year. The software is limited. For example, it will not provide a form 8606 for non-deductible IRAs. Further, it alerts for PDFs required for state returns, but does not provide a means of uploading a document. Researching issues is complicated. My objection is not about the limitations. Rather, it is the product price given the limitations.
Date published: 2023-03-16
Rated 5 out of 5 by from goodo good its the best service out there recommend highly
Date published: 2023-03-16
Rated 5 out of 5 by from very god very easy I enjoyed using this service. very easy to navigate through.
Date published: 2023-03-16
Rated 3 out of 5 by from 2022 taxes the program is easy to use. problem is, that i could not import any file with last years info. been using turbo tax for years and never had this issue. waste a lot of time typing in all the info from last years return because of a program issue.
Date published: 2023-03-16
Rated 5 out of 5 by from Very good Itis very good .i keep ussing turbo tax forever,tanto you ,all Members
Date published: 2023-03-16
Rated 5 out of 5 by from Easy and convenient I use it every year; a great and easy program. Just follow the prompts, and the program will guide you thru the processes. With Turbotax, anyone can do their taxes.
Date published: 2023-03-16
Rated 5 out of 5 by from My Tax Expert is Awesome! My tax expert, Chelsea, delivered splendid service. I'm considering always using the full service with Turbo Tax whenever I have a hard complexities in my fillings!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax was Great. It was very easy. Done in 30 minutes. It was funnn
Date published: 2023-03-16
Rated 3 out of 5 by from Once TurboTax is fully functional it's great I started trying to use out ion January and it always crashed. Tried many times to down load it and use it. Sometimes i got part way through the program and it crashed. An accountant friend told he never uses turbotax until near the tax deadline. He says he does not have time to frequent reboot the program. So I waited till now (mid March) and it worked!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6233
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from CD version is better, but online works Already had my data entered until an update on March 9, 2022 killed my offline version. Had to start from scratch and it took four times as long to complete. Relatively easy to enter most data but some required a bit of work, having to individually calculate certain numbers while the offline version did the required calculations for me. May try next year's offline version though and hopefully it will be significantly more stable than this year's train wreck. Customer support was adequate once you navigated the cumbersome automated menu but had to be escalated to a supervisor before my concerns were satisfied.
Date published: 2023-03-16
Rated 1 out of 5 by from Turbo Tax is overpriced. Reluctantly used Turbo Tax again this year. The software is limited. For example, it will not provide a form 8606 for non-deductible IRAs. Further, it alerts for PDFs required for state returns, but does not provide a means of uploading a document. Researching issues is complicated. My objection is not about the limitations. Rather, it is the product price given the limitations.
Date published: 2023-03-16
Rated 5 out of 5 by from goodo good its the best service out there recommend highly
Date published: 2023-03-16
Rated 5 out of 5 by from very god very easy I enjoyed using this service. very easy to navigate through.
Date published: 2023-03-16
Rated 3 out of 5 by from 2022 taxes the program is easy to use. problem is, that i could not import any file with last years info. been using turbo tax for years and never had this issue. waste a lot of time typing in all the info from last years return because of a program issue.
Date published: 2023-03-16
Rated 5 out of 5 by from Very good Itis very good .i keep ussing turbo tax forever,tanto you ,all Members
Date published: 2023-03-16
Rated 5 out of 5 by from Easy and convenient I use it every year; a great and easy program. Just follow the prompts, and the program will guide you thru the processes. With Turbotax, anyone can do their taxes.
Date published: 2023-03-16
Rated 5 out of 5 by from My Tax Expert is Awesome! My tax expert, Chelsea, delivered splendid service. I'm considering always using the full service with Turbo Tax whenever I have a hard complexities in my fillings!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax was Great. It was very easy. Done in 30 minutes. It was funnn
Date published: 2023-03-16
Rated 3 out of 5 by from Once TurboTax is fully functional it's great I started trying to use out ion January and it always crashed. Tried many times to down load it and use it. Sometimes i got part way through the program and it crashed. An accountant friend told he never uses turbotax until near the tax deadline. He says he does not have time to frequent reboot the program. So I waited till now (mid March) and it worked!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6233