TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Really Appreciate it It was quick and easy seeing as I am a High School student!
Date published: 2022-04-13
Rated 3 out of 5 by from It works I like the ease with which it guides you through your return. It's been updated, but the guide is a bit clunky- returning you to the top of the income and deductions sections each time you complete a section requires you to scroll to the bottom to click the "Continue". As well, at the end, despite having used it for the past umpteen years, it still wants to know my Drivers license number and expiration/issue dates, and my bank account and routing numbers. Why again?!
Date published: 2022-04-13
Rated 5 out of 5 by from Easy, informative and transparent Helped me figure out what I needed to do regarding the stimulus payments I hadn't received.
Date published: 2022-04-13
Rated 1 out of 5 by from E-File refuses to return my money Instructions are very poor. No way to speak with anyone regarding a refund of my E-file when the Federal return is rejected.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax saves a lot of time. This is my first time filing taxes in the US. I like the TurboTax that saves a lot of time.
Date published: 2022-04-13
Rated 5 out of 5 by from Amazing! I have never filed my taxes before and had NO idea what I was doing, so grateful for this free service that makes filing your taxes so easy and simple!
Date published: 2022-04-13
Rated 3 out of 5 by from not as good as it used to be I have used this program for years and now it has become very cumbersome and hard to maneuver through. It also does not continuously save so if you happen to forget to push the save button regularly you stand to lose quite a bit of work if something shuts down.
Date published: 2022-04-13
Rated 4 out of 5 by from makes it easy to file our taxes just fill in the blanks. makes it so easy to thank you
Date published: 2022-04-13
Rated 3 out of 5 by from Turbo Tax is Overpriced Intuit changed their Turbo Tax Deluxe offering at Costco in 2021 so that it no longer included 1 state return as it did in the previous years. I had to pay $49.99 for Turbo Tax Federal, $45 for the state download, and $25 to file the state. That is $120 to file taxes this year verses $75 last year and the software was more difficult to use than past years, to find the calculation methods used. They think they are improving the software every year but this year they struck out!
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax Good for Small Business Turbo Tax was easy to file my first return for my small business. Only downside was the cost. Wasn't expecting the price to be so high.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 6233
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Really Appreciate it It was quick and easy seeing as I am a High School student!
Date published: 2022-04-13
Rated 3 out of 5 by from It works I like the ease with which it guides you through your return. It's been updated, but the guide is a bit clunky- returning you to the top of the income and deductions sections each time you complete a section requires you to scroll to the bottom to click the "Continue". As well, at the end, despite having used it for the past umpteen years, it still wants to know my Drivers license number and expiration/issue dates, and my bank account and routing numbers. Why again?!
Date published: 2022-04-13
Rated 5 out of 5 by from Easy, informative and transparent Helped me figure out what I needed to do regarding the stimulus payments I hadn't received.
Date published: 2022-04-13
Rated 1 out of 5 by from E-File refuses to return my money Instructions are very poor. No way to speak with anyone regarding a refund of my E-file when the Federal return is rejected.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax saves a lot of time. This is my first time filing taxes in the US. I like the TurboTax that saves a lot of time.
Date published: 2022-04-13
Rated 5 out of 5 by from Amazing! I have never filed my taxes before and had NO idea what I was doing, so grateful for this free service that makes filing your taxes so easy and simple!
Date published: 2022-04-13
Rated 3 out of 5 by from not as good as it used to be I have used this program for years and now it has become very cumbersome and hard to maneuver through. It also does not continuously save so if you happen to forget to push the save button regularly you stand to lose quite a bit of work if something shuts down.
Date published: 2022-04-13
Rated 4 out of 5 by from makes it easy to file our taxes just fill in the blanks. makes it so easy to thank you
Date published: 2022-04-13
Rated 3 out of 5 by from Turbo Tax is Overpriced Intuit changed their Turbo Tax Deluxe offering at Costco in 2021 so that it no longer included 1 state return as it did in the previous years. I had to pay $49.99 for Turbo Tax Federal, $45 for the state download, and $25 to file the state. That is $120 to file taxes this year verses $75 last year and the software was more difficult to use than past years, to find the calculation methods used. They think they are improving the software every year but this year they struck out!
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax Good for Small Business Turbo Tax was easy to file my first return for my small business. Only downside was the cost. Wasn't expecting the price to be so high.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 6233