TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Turbotax Online experience is disappointing I've been a long time user of the desktop application, and this is the second year I've used the online version. I was forced to use it last year because TurboTax no longer supports my MacOS version and I'm not quite ready to buy a new computer. This year I thought using the online version would be smoother the second time around, but I got tripped over by a couple of things that the Review feature couldn't easily correct and there was a surprise price hike and required upgrade when it came time to file even though the filing "situation" that triggered the required upgrade was no different from last year.
Date published: 2022-04-19
Rated 4 out of 5 by from Easy! I like the updates made to Turbo Tax. I have been using it for 7 years now and I like that the basic information is kept on file.
Date published: 2022-04-19
Rated 3 out of 5 by from I AM SAD I have been involving myself with Turbotax for quite some years now. I have never needed a financial break until now, however, one was not necessarily provided to me. I really expected a decent service code to assist me and while $10.00 off temporarily assisted it did not help for it was included in the amount owed for processing. I have never received a service code from turbotax now that I think of it.
Date published: 2022-04-19
Rated 5 out of 5 by from Quick and easy Great didnt need to actually go somewhere to file very convienent
Date published: 2022-04-19
Rated 2 out of 5 by from Eh it's okay Not as easy to go back and look at previous years documents
Date published: 2022-04-19
Rated 5 out of 5 by from Great Use it every year, highly recommend to everyone I know
Date published: 2022-04-19
Rated 3 out of 5 by from PRETTY GOOD FOR FREE !! I USED THE FREE VERSION & IT TOOK A WHILE LONGER THAN EXPECTED, BUT IT WORKED FINE. I WAS AT THE APRIL 18 DEADLINE WITH NO OTHER WAY TO FILE IN SUCH SHORT NOTICE, SO MY BAD.
Date published: 2022-04-19
Rated 5 out of 5 by from Great software for the self-help tax preparer The software is easy to use and leads one through the data entry process, i.e., step by step. Very helpful hints along the way. One item to watch out for, if you transpose the income and tax withheld, the application will not flag it or show errors at the final check for errors.
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo tax scam their "free and easy to use" slogan turbo tax is not free. turbo tax took half of my return, which wasnt much because the "free" version doesnt cover the retirement credit i have with the national guard.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome tool! Easy tax file with Turbotax! I use it every year and its very easy t navigate.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 624
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotax Online experience is disappointing I've been a long time user of the desktop application, and this is the second year I've used the online version. I was forced to use it last year because TurboTax no longer supports my MacOS version and I'm not quite ready to buy a new computer. This year I thought using the online version would be smoother the second time around, but I got tripped over by a couple of things that the Review feature couldn't easily correct and there was a surprise price hike and required upgrade when it came time to file even though the filing "situation" that triggered the required upgrade was no different from last year.
Date published: 2022-04-19
Rated 4 out of 5 by from Easy! I like the updates made to Turbo Tax. I have been using it for 7 years now and I like that the basic information is kept on file.
Date published: 2022-04-19
Rated 3 out of 5 by from I AM SAD I have been involving myself with Turbotax for quite some years now. I have never needed a financial break until now, however, one was not necessarily provided to me. I really expected a decent service code to assist me and while $10.00 off temporarily assisted it did not help for it was included in the amount owed for processing. I have never received a service code from turbotax now that I think of it.
Date published: 2022-04-19
Rated 5 out of 5 by from Quick and easy Great didnt need to actually go somewhere to file very convienent
Date published: 2022-04-19
Rated 2 out of 5 by from Eh it's okay Not as easy to go back and look at previous years documents
Date published: 2022-04-19
Rated 5 out of 5 by from Great Use it every year, highly recommend to everyone I know
Date published: 2022-04-19
Rated 3 out of 5 by from PRETTY GOOD FOR FREE !! I USED THE FREE VERSION & IT TOOK A WHILE LONGER THAN EXPECTED, BUT IT WORKED FINE. I WAS AT THE APRIL 18 DEADLINE WITH NO OTHER WAY TO FILE IN SUCH SHORT NOTICE, SO MY BAD.
Date published: 2022-04-19
Rated 5 out of 5 by from Great software for the self-help tax preparer The software is easy to use and leads one through the data entry process, i.e., step by step. Very helpful hints along the way. One item to watch out for, if you transpose the income and tax withheld, the application will not flag it or show errors at the final check for errors.
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo tax scam their "free and easy to use" slogan turbo tax is not free. turbo tax took half of my return, which wasnt much because the "free" version doesnt cover the retirement credit i have with the national guard.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome tool! Easy tax file with Turbotax! I use it every year and its very easy t navigate.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 624