TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Worked out so far. Good job. Just filed. It was quite simple and my information was easy to understand.
Date published: 2023-03-16
Rated 5 out of 5 by from Works great! I've been using this for 8 years and never been disappointed!!
Date published: 2023-03-16
Rated 5 out of 5 by from TT is easy to use and very helpful Live experts available anytime if needed very self explanatory
Date published: 2023-03-16
Rated 3 out of 5 by from too expensive I used some upgraded services in previous years when my taxes were more complicated. Turbo tax locked me into that service and would not downgrade to a service that fit my current situation.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax provides confidence in your return Turbo Tax enables you to submit a return with confidence, because they ask all the right questions and anticipate areas of confusion that they explain.
Date published: 2023-03-16
Rated 4 out of 5 by from Mostly Easy to Use Very well designed and works great. Some areas of normal tax issues hard to find. But the support is Spectacular! Hardly any wait on the phone and they have people who know their stuff and get you set back up in no time.
Date published: 2023-03-16
Rated 2 out of 5 by from Last time I will be using Turbo Tax This is about the 7th time I have used Turbo Tax. Last year, without realizing it, I got my refund sent to a new bank account which I did not need and then after closing the bank account, my money was sent to me in a credit card. Too much hassle. This year, I thought I should have a simple return and get free filing and unbeknownst to me why, I did not qualify. I paid $119 for something which I could have gotten a discount on, but was not aware until I finished the return that I did not qualify. I am not happy at all with TurboTax, even though I have used it so many times and used to rave about it.
Date published: 2023-03-16
Rated 5 out of 5 by from Always Easy!! Love Turbo Tax - thanks for the easy approach to filing taxes
Date published: 2023-03-16
Rated 5 out of 5 by from Easy and helpful TurboTax really made it easy for me to file my taxes!
Date published: 2023-03-16
Rated 1 out of 5 by from This stinks I will not be using this software again. There are some parts that don't link to the input like carryover credit form 1116 and Schedule B for example. Error messages suggestions are sometimes no help what so ever.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6222
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Worked out so far. Good job. Just filed. It was quite simple and my information was easy to understand.
Date published: 2023-03-16
Rated 5 out of 5 by from Works great! I've been using this for 8 years and never been disappointed!!
Date published: 2023-03-16
Rated 5 out of 5 by from TT is easy to use and very helpful Live experts available anytime if needed very self explanatory
Date published: 2023-03-16
Rated 3 out of 5 by from too expensive I used some upgraded services in previous years when my taxes were more complicated. Turbo tax locked me into that service and would not downgrade to a service that fit my current situation.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax provides confidence in your return Turbo Tax enables you to submit a return with confidence, because they ask all the right questions and anticipate areas of confusion that they explain.
Date published: 2023-03-16
Rated 4 out of 5 by from Mostly Easy to Use Very well designed and works great. Some areas of normal tax issues hard to find. But the support is Spectacular! Hardly any wait on the phone and they have people who know their stuff and get you set back up in no time.
Date published: 2023-03-16
Rated 2 out of 5 by from Last time I will be using Turbo Tax This is about the 7th time I have used Turbo Tax. Last year, without realizing it, I got my refund sent to a new bank account which I did not need and then after closing the bank account, my money was sent to me in a credit card. Too much hassle. This year, I thought I should have a simple return and get free filing and unbeknownst to me why, I did not qualify. I paid $119 for something which I could have gotten a discount on, but was not aware until I finished the return that I did not qualify. I am not happy at all with TurboTax, even though I have used it so many times and used to rave about it.
Date published: 2023-03-16
Rated 5 out of 5 by from Always Easy!! Love Turbo Tax - thanks for the easy approach to filing taxes
Date published: 2023-03-16
Rated 5 out of 5 by from Easy and helpful TurboTax really made it easy for me to file my taxes!
Date published: 2023-03-16
Rated 1 out of 5 by from This stinks I will not be using this software again. There are some parts that don't link to the input like carryover credit form 1116 and Schedule B for example. Error messages suggestions are sometimes no help what so ever.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6222