TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Rick20202020 from
TurboTax is getting worse
I've used TurboTax for several years but I doubt I will next year. The price is far greater than other tax services and I found the "live assistance" to be less than stellar. I had to use it twice this year and the first time, the assistant could not answer my question. TurboTax said a document was ready, but the program would not let me proceed, and the answer was "I don't know why it's saying that. Your form really isn't ready." Gee thanks guys. The second time I opted for a call back. When a rep called back, I was immediately placed on hold that lasted about 10 minutes before I just hung up. The rep I talked to the first time was professional and nice, but the program obviously has some tech flaws. The second time was just annoying. Don't call back to put people on hold. That is unprofessional.
Date published: 2022-02-27
Rated 5 out of 5 by
null from
good and easy to use
easy to use great tax return didn’t even need to use live support
Date published: 2022-02-27
Rated 1 out of 5 by
The average American from
They hide all the fees until the very end
What a joke. All commercials I see are for free tax filing. Then I don’t even get that option. I had to pay $39 EACH. For federal and state.. THEN, I chose to pay with my refund…WHCH COSTED ANOTHER $39!!!! Are you serious??? I’ll never be using this site or app again.
Date published: 2022-02-27
Rated 4 out of 5 by
FamousRenee82 from
Awesome
Love it great jd in aznjzxnJzncghsbxbshxhcjxzbxbx nzcbcn
Date published: 2022-02-27
Rated 5 out of 5 by
Andy124 from
First Time Using Turbo Tax
This was my first time using TT and really appreciated the online supported when needed.
Date published: 2022-02-27
Rated 2 out of 5 by
caa74 from
turbo tax used be free
as the years have progressed turbo tax has well seems like every year i get charged more and more i dont mind paying for the service however it increases drastically every year and the way i file and the forms i need to file never change
Date published: 2022-02-27
Rated 5 out of 5 by
mdamien from
Untangled the web of FTE and LLC
Had a complicated tax situation this year with moving to two different states and organizing an LLC, our assigned rep for the full service tax was amazing and walked us through every step of the way, always ready with an answer for each and every one of our many questions.
Date published: 2022-02-27
Rated 5 out of 5 by
1TiredMomma from
Easy and Informative
Another year using TurboTax and I am still amazed at home easy it was to maneuver through the sections. In addition, the help feature allowed me to get answers to questions that I didn't know I had.
Date published: 2022-02-27
Rated 5 out of 5 by
Kat3Miss from
great
great, very easy. I don't know what else to say. This is all
Date published: 2022-02-27
Rated 5 out of 5 by
Skyliner3408 from
Turnotax was great
At the beginning I was worried because it looked like we would owe money but by the end they made sure to reduce it and allowed us to get some money back.
All TurboTax® Offerings Reviews - Page 6215
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Rick20202020 from
TurboTax is getting worse
I've used TurboTax for several years but I doubt I will next year. The price is far greater than other tax services and I found the "live assistance" to be less than stellar. I had to use it twice this year and the first time, the assistant could not answer my question. TurboTax said a document was ready, but the program would not let me proceed, and the answer was "I don't know why it's saying that. Your form really isn't ready." Gee thanks guys. The second time I opted for a call back. When a rep called back, I was immediately placed on hold that lasted about 10 minutes before I just hung up. The rep I talked to the first time was professional and nice, but the program obviously has some tech flaws. The second time was just annoying. Don't call back to put people on hold. That is unprofessional.
Date published: 2022-02-27
Rated 5 out of 5 by
null from
good and easy to use
easy to use great tax return didn’t even need to use live support
Date published: 2022-02-27
Rated 1 out of 5 by
The average American from
They hide all the fees until the very end
What a joke. All commercials I see are for free tax filing. Then I don’t even get that option. I had to pay $39 EACH. For federal and state.. THEN, I chose to pay with my refund…WHCH COSTED ANOTHER $39!!!! Are you serious??? I’ll never be using this site or app again.
Date published: 2022-02-27
Rated 4 out of 5 by
FamousRenee82 from
Awesome
Love it great jd in aznjzxnJzncghsbxbshxhcjxzbxbx nzcbcn
Date published: 2022-02-27
Rated 5 out of 5 by
Andy124 from
First Time Using Turbo Tax
This was my first time using TT and really appreciated the online supported when needed.
Date published: 2022-02-27
Rated 2 out of 5 by
caa74 from
turbo tax used be free
as the years have progressed turbo tax has well seems like every year i get charged more and more i dont mind paying for the service however it increases drastically every year and the way i file and the forms i need to file never change
Date published: 2022-02-27
Rated 5 out of 5 by
mdamien from
Untangled the web of FTE and LLC
Had a complicated tax situation this year with moving to two different states and organizing an LLC, our assigned rep for the full service tax was amazing and walked us through every step of the way, always ready with an answer for each and every one of our many questions.
Date published: 2022-02-27
Rated 5 out of 5 by
1TiredMomma from
Easy and Informative
Another year using TurboTax and I am still amazed at home easy it was to maneuver through the sections. In addition, the help feature allowed me to get answers to questions that I didn't know I had.
Date published: 2022-02-27
Rated 5 out of 5 by
Kat3Miss from
great
great, very easy. I don't know what else to say. This is all
Date published: 2022-02-27
Rated 5 out of 5 by
Skyliner3408 from
Turnotax was great
At the beginning I was worried because it looked like we would owe money but by the end they made sure to reduce it and allowed us to get some money back.
All TurboTax® Offerings Reviews - Page 6215
Date published: 2022-02-27