TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is affordable and easy to use! My experience with Turbo tax was easy and affordable. I interacted with Jessica and she was very friendly and helpful. I will definitely be using Turbo tax for a long time. The system is not complex at all and I can comprehend it.
Date published: 2022-02-28
Rated 3 out of 5 by from Gets Job Done but can't see returns til end Frustrating that you can't go to real tax forms as you are doing interview. Automatically had charitable contribution carryover on state form that was erroneous and I never entered. I had to figure out how to zero it out. Would not let me do refund direct deposit because my state was not yet letting electronic e-filing but did not tell me that was the reason.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO IS GOOD TO GO! great and easy to use, user friendly and less than 1 hour done!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is great Easy to do, not complicated used it for the last 6 years
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax was fast and easy This is my first time filing my taxes without a preparer and TurboTax made it easy
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience! Very easy, I will definitely do my taxes this way from now on!
Date published: 2022-02-28
Rated 3 out of 5 by from turbo tax review I did not like that the live help had to receive help themselves and read what the return was asking me. They should already know enough about taxes to have the correct information placed on the return.
Date published: 2022-02-28
Rated 5 out of 5 by from very easy I have used turbo tax for the last few years. Very easy process.
Date published: 2022-02-28
Rated 4 out of 5 by from Overall Good, but still time consuming. Turbo Tax got me into form 8412, and I never could figure out why. I just entered zeros in the required fields and kept going. Suggestion: Add a section at the beginning that identifies the documents that one might need before beginning entries. I am 80, and still miss some. It would definitely help a newbie at doing taxes. I know TT identifies documents at the point they are needed, but if you don't have already have them nearby, it causes a lot of frustration and wasted time. Especially now that documents are not being mailed to you, but you have to go to your various accounts (bank, brokerage, mortgage, etc.) and retrieve them.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome I always have a great experience with TurboTax.I will always use them
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6211
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is affordable and easy to use! My experience with Turbo tax was easy and affordable. I interacted with Jessica and she was very friendly and helpful. I will definitely be using Turbo tax for a long time. The system is not complex at all and I can comprehend it.
Date published: 2022-02-28
Rated 3 out of 5 by from Gets Job Done but can't see returns til end Frustrating that you can't go to real tax forms as you are doing interview. Automatically had charitable contribution carryover on state form that was erroneous and I never entered. I had to figure out how to zero it out. Would not let me do refund direct deposit because my state was not yet letting electronic e-filing but did not tell me that was the reason.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO IS GOOD TO GO! great and easy to use, user friendly and less than 1 hour done!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is great Easy to do, not complicated used it for the last 6 years
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax was fast and easy This is my first time filing my taxes without a preparer and TurboTax made it easy
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience! Very easy, I will definitely do my taxes this way from now on!
Date published: 2022-02-28
Rated 3 out of 5 by from turbo tax review I did not like that the live help had to receive help themselves and read what the return was asking me. They should already know enough about taxes to have the correct information placed on the return.
Date published: 2022-02-28
Rated 5 out of 5 by from very easy I have used turbo tax for the last few years. Very easy process.
Date published: 2022-02-28
Rated 4 out of 5 by from Overall Good, but still time consuming. Turbo Tax got me into form 8412, and I never could figure out why. I just entered zeros in the required fields and kept going. Suggestion: Add a section at the beginning that identifies the documents that one might need before beginning entries. I am 80, and still miss some. It would definitely help a newbie at doing taxes. I know TT identifies documents at the point they are needed, but if you don't have already have them nearby, it causes a lot of frustration and wasted time. Especially now that documents are not being mailed to you, but you have to go to your various accounts (bank, brokerage, mortgage, etc.) and retrieve them.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome I always have a great experience with TurboTax.I will always use them
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6211