TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 2 out of 5 by from Not very happy Tried to go online and use the turbo tax free version. It turned out not to be free after all. Ended up deleting the account and went to Target to get CD. Federal taxes E filing was free but the State to e file was not. I paid $26.00 to e file state. My returns was rejected by the IRS due to a glitch and the state was also rejected. I have to mail in my tax returns.
Date published: 2022-04-19
Rated 5 out of 5 by from I've been using Turbotax for the past 5 years. So far, I've had a great experience with turbotax guiding me through my tax reporting. It's user friendly and efficient!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is easy to use, I got good refund. Turbo Tax is easy to use. It explain every details that might be foreign to you. It guides you to get a good refund. It store your previous tax info, so once you started you're almost half done.
Date published: 2022-04-19
Rated 3 out of 5 by from Tricky No free filing, they make you pay for something always even if you don't need it. My last year using this program.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Tax Filing Product I worked with a Tax Expert and he was very patient and helpful to walk me through the filing. I couldn't ask for better service than what he gave me. The way the software is set up it was helpful to connect online for investments. The only change I would make is the Live Chat Help icon was a little in the way on each page. Albeit, the live chat is beneficial. I am a returning customer who recommends using Turbo Tax!
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax service is CHAMP! It was my very first time with this whole thing and this service helped me to go through it all the way. I felt ok with this.
Date published: 2022-04-19
Rated 4 out of 5 by from Having the review available was a great help This is my first time with Turbo Tax, and I look forward to using it next year when I have more confidence in what I'm doing!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is very convenient! I have been utilizing filing my taxes here since i could file! Easy and fast!
Date published: 2022-04-19
Rated 2 out of 5 by from confusing and expensive when did it cost $60 to use basic turbo tax??? that is over twice what it was last year. Also get dinged another $11 to file! product is still confusing, still had to pay money when i thought it would be 0 to a refund...
Date published: 2022-04-19
Rated 5 out of 5 by from First time user I was nervous filing for the first time...EVER; but, Turbotax eased my concern from the beginning. Easy to follow instructions and great example ad guided questions made Turbotax a dream for me. I am now a loyal customer. Thanks!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 622
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not very happy Tried to go online and use the turbo tax free version. It turned out not to be free after all. Ended up deleting the account and went to Target to get CD. Federal taxes E filing was free but the State to e file was not. I paid $26.00 to e file state. My returns was rejected by the IRS due to a glitch and the state was also rejected. I have to mail in my tax returns.
Date published: 2022-04-19
Rated 5 out of 5 by from I've been using Turbotax for the past 5 years. So far, I've had a great experience with turbotax guiding me through my tax reporting. It's user friendly and efficient!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is easy to use, I got good refund. Turbo Tax is easy to use. It explain every details that might be foreign to you. It guides you to get a good refund. It store your previous tax info, so once you started you're almost half done.
Date published: 2022-04-19
Rated 3 out of 5 by from Tricky No free filing, they make you pay for something always even if you don't need it. My last year using this program.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Tax Filing Product I worked with a Tax Expert and he was very patient and helpful to walk me through the filing. I couldn't ask for better service than what he gave me. The way the software is set up it was helpful to connect online for investments. The only change I would make is the Live Chat Help icon was a little in the way on each page. Albeit, the live chat is beneficial. I am a returning customer who recommends using Turbo Tax!
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax service is CHAMP! It was my very first time with this whole thing and this service helped me to go through it all the way. I felt ok with this.
Date published: 2022-04-19
Rated 4 out of 5 by from Having the review available was a great help This is my first time with Turbo Tax, and I look forward to using it next year when I have more confidence in what I'm doing!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is very convenient! I have been utilizing filing my taxes here since i could file! Easy and fast!
Date published: 2022-04-19
Rated 2 out of 5 by from confusing and expensive when did it cost $60 to use basic turbo tax??? that is over twice what it was last year. Also get dinged another $11 to file! product is still confusing, still had to pay money when i thought it would be 0 to a refund...
Date published: 2022-04-19
Rated 5 out of 5 by from First time user I was nervous filing for the first time...EVER; but, Turbotax eased my concern from the beginning. Easy to follow instructions and great example ad guided questions made Turbotax a dream for me. I am now a loyal customer. Thanks!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 622