TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from turbo tax was wonderful I was scared to do this but i did it and it was a piece of cake
Date published: 2022-02-27
Rated 2 out of 5 by from Last Year I will use Turbo Tax after over 15 Turbotax is not customer friendly, unless you purchase one of their expensive packages. Recent issues with some of the forms and a complete lack of communication has led me to leave. When I finally got past the digital N@zi to talk to an agent, I literally got five different reasons for the problem, as the poor agent went back and forth with a "supervisor" and me. The review will not allow me to use the term N@zi. LOL!
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is the way to go! TurboTax really made filing by myself very easy and simple !! I’m so happy I decided to go with turbo tax ! I recommend everyone does !
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax does all the work for you! Turbo Tax takes all the work and worry out of filing taxes. All the user has to do is answer a few questions and fill in the appropriate boxes.Turbo Tax explains everything along the way with pop ups and if additional information may be required that is just another click away.
Date published: 2022-02-27
Rated 5 out of 5 by from Taxes are so much easier Fidelity provided me with a free filing using TurboTax. TurboTax actually makes filing taxes fun! They walk you through everything, step by step. Very easy and quick! Plus they imported all my Fidelity forms as well as last years information.
Date published: 2022-02-27
Rated 5 out of 5 by from Great set up Easy and great explanation. Site is well put together.
Date published: 2022-02-27
Rated 1 out of 5 by from fast and simple I didnt have to have help. Everything was there that I needed with no problems
Date published: 2022-02-27
Rated 5 out of 5 by from EASY TO USE I had an issue and had them call me My issue was my own fault, I wasn't used to their format. The tech called back within 10 minutes an resolved the problem by walking me through the forms
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is so quick It only took an hour to do my taxes. So quick and easy, just follow the prompts. I have been using Turbo Tax for 5 yrs now. It's just imports my info from year to year.
Date published: 2022-02-27
Rated 4 out of 5 by from I enjoy but somewhat difficult I have used turbo tax for years but just sometimes this platform seems to be tough to navigate. I would recommend for tax filing but maybe just streamline the process more
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6207
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax was wonderful I was scared to do this but i did it and it was a piece of cake
Date published: 2022-02-27
Rated 2 out of 5 by from Last Year I will use Turbo Tax after over 15 Turbotax is not customer friendly, unless you purchase one of their expensive packages. Recent issues with some of the forms and a complete lack of communication has led me to leave. When I finally got past the digital N@zi to talk to an agent, I literally got five different reasons for the problem, as the poor agent went back and forth with a "supervisor" and me. The review will not allow me to use the term N@zi. LOL!
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is the way to go! TurboTax really made filing by myself very easy and simple !! I’m so happy I decided to go with turbo tax ! I recommend everyone does !
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax does all the work for you! Turbo Tax takes all the work and worry out of filing taxes. All the user has to do is answer a few questions and fill in the appropriate boxes.Turbo Tax explains everything along the way with pop ups and if additional information may be required that is just another click away.
Date published: 2022-02-27
Rated 5 out of 5 by from Taxes are so much easier Fidelity provided me with a free filing using TurboTax. TurboTax actually makes filing taxes fun! They walk you through everything, step by step. Very easy and quick! Plus they imported all my Fidelity forms as well as last years information.
Date published: 2022-02-27
Rated 5 out of 5 by from Great set up Easy and great explanation. Site is well put together.
Date published: 2022-02-27
Rated 1 out of 5 by from fast and simple I didnt have to have help. Everything was there that I needed with no problems
Date published: 2022-02-27
Rated 5 out of 5 by from EASY TO USE I had an issue and had them call me My issue was my own fault, I wasn't used to their format. The tech called back within 10 minutes an resolved the problem by walking me through the forms
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is so quick It only took an hour to do my taxes. So quick and easy, just follow the prompts. I have been using Turbo Tax for 5 yrs now. It's just imports my info from year to year.
Date published: 2022-02-27
Rated 4 out of 5 by from I enjoy but somewhat difficult I have used turbo tax for years but just sometimes this platform seems to be tough to navigate. I would recommend for tax filing but maybe just streamline the process more
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6207