TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Great Job My one complaint is it’s not super clear whether you have actually e-filed or not. There should be a permanent tag someplace on each page that says, “ NOT DONE YET.” But other than that, pretty decent software.
Date published: 2023-03-21
Rated 5 out of 5 by from Vibrant!!! Excited. Can't Wait Way to go, fast and easy! Thank you!!! No problems
Date published: 2023-03-21
Rated 3 out of 5 by from Should have purchased a download I have used Turbo Tax for years! Last year I used an accountant only because we had a unique donation and I wanted to make sure it was right. I went back to Turbo Tax this year. I should have used the download. The online version was cumbersome, difficult to go back to areas if you realized you needed to change. Customer support was not really that great, just sent me to online information about taxes. Price for online was also misleading. Twice as much as if I had purchased a download, at least in the past and my fault for not doing this sooner. Will go back to download next year if available or to the accountants which is only $30 cheaper and would have been faster.
Date published: 2023-03-21
Rated 2 out of 5 by from Ehh so so I definitely recommend using live tax help for a little more complicated taxes. Other than that it' s OK
Date published: 2023-03-21
Rated 5 out of 5 by from Great Service!! It's always an easy transition each year to file because everything from previous years they have in a digital file. I never had problems and hope I never do it's a great app and company.
Date published: 2023-03-21
Rated 5 out of 5 by from easy to use recommend, saves a lot of money and it's every simple to use
Date published: 2023-03-21
Rated 5 out of 5 by from I love TurboTax Extremely easy to download and use. No shopping for and loading disc. Easy to follow. I will continue to use TurboTax.
Date published: 2023-03-21
Rated 5 out of 5 by from Works fast and easy! It was seamless and I had no problems filing my tax preparation.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is excellent Thanks to Rachel it was quick and easy I love TurboTax
Date published: 2023-03-21
Rated 5 out of 5 by from DIY TAXES EASY TO FILL INFO FROM YOUR TAX FORMS. TUTORIALS PROVIDED TO EXPLAIN DIFFICULT INFO.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6201
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Job My one complaint is it’s not super clear whether you have actually e-filed or not. There should be a permanent tag someplace on each page that says, “ NOT DONE YET.” But other than that, pretty decent software.
Date published: 2023-03-21
Rated 5 out of 5 by from Vibrant!!! Excited. Can't Wait Way to go, fast and easy! Thank you!!! No problems
Date published: 2023-03-21
Rated 3 out of 5 by from Should have purchased a download I have used Turbo Tax for years! Last year I used an accountant only because we had a unique donation and I wanted to make sure it was right. I went back to Turbo Tax this year. I should have used the download. The online version was cumbersome, difficult to go back to areas if you realized you needed to change. Customer support was not really that great, just sent me to online information about taxes. Price for online was also misleading. Twice as much as if I had purchased a download, at least in the past and my fault for not doing this sooner. Will go back to download next year if available or to the accountants which is only $30 cheaper and would have been faster.
Date published: 2023-03-21
Rated 2 out of 5 by from Ehh so so I definitely recommend using live tax help for a little more complicated taxes. Other than that it' s OK
Date published: 2023-03-21
Rated 5 out of 5 by from Great Service!! It's always an easy transition each year to file because everything from previous years they have in a digital file. I never had problems and hope I never do it's a great app and company.
Date published: 2023-03-21
Rated 5 out of 5 by from easy to use recommend, saves a lot of money and it's every simple to use
Date published: 2023-03-21
Rated 5 out of 5 by from I love TurboTax Extremely easy to download and use. No shopping for and loading disc. Easy to follow. I will continue to use TurboTax.
Date published: 2023-03-21
Rated 5 out of 5 by from Works fast and easy! It was seamless and I had no problems filing my tax preparation.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is excellent Thanks to Rachel it was quick and easy I love TurboTax
Date published: 2023-03-21
Rated 5 out of 5 by from DIY TAXES EASY TO FILL INFO FROM YOUR TAX FORMS. TUTORIALS PROVIDED TO EXPLAIN DIFFICULT INFO.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6201