TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Widow318 from
TurboTax Online
The online experience was little more detailed than the software version.
Date published: 2022-04-18
Rated 4 out of 5 by
MMackalkdjfla from
More difficult this year
Thorough but confusing on saying receiving forms I did not recieve.
Date published: 2022-04-18
Rated 5 out of 5 by
Katzepr from
Turbo Tax is AWESOME!!!!
Is very easy to use!!! They guide you and help you!
Date published: 2022-04-18
Rated 3 out of 5 by
You too Brutes from
Better Luck Next Time
A little harder to navigate than I thought it would be. Expert support minimal at best. First time doing my own taxes in awhile. Should be better next time I hope.
Date published: 2022-04-18
Rated 4 out of 5 by
null from
Good, but a couple of comments
I've used Turbo Tax for about 20 years and find it very useful, educational. It has found deductions that i was not aware of. But two things - one, I got stuck in a 'loop' on the Michigan Income Tax where it wanted to force me to outline income by quarter. I could not back out of that loop. Second, there was no warning that there would be a $25 fee to file my 'free State' return. First time I used eFile -- and the last time.
Date published: 2022-04-18
Rated 5 out of 5 by
omari 34 from
great
easy to work with everything at your finger tips live help i mean its very easy to use
Date published: 2022-04-18
Rated 5 out of 5 by
Fixture from
Printing
I would like to be able to print information from anything on Turbo Tax using the "Ctrl P" key on Windows not just the "help" information. Thank you for requesting feedback.
Date published: 2022-04-18
Rated 5 out of 5 by
Paradse10 from
Very User Friendly
TurboTax makes tax filing a breeze! You just follow the prompts. They ask all the appropriate questions in the interview process. Can't wait for our refund!
Date published: 2022-04-18
Rated 4 out of 5 by
oh darn from
Not as bad as I expected.
Tried to engage with a rep. but not answer. overall not a bad experiences
Date published: 2022-04-18
Rated 1 out of 5 by
TurboTax 21 from
New Turbo Tax has a lot to be desired
Your 2021 version is not good! I can not just look at returns and see if on forms look correct as in years past. Went to file on Friday April 15 and paid, was rejected and needed a pin. Got that on Monday went to refile and recharged me! Tried to call Turbo Tax and no way to get to talk to a person. Would look to other options next year.
All TurboTax® Offerings Reviews - Page 621
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Widow318 from
TurboTax Online
The online experience was little more detailed than the software version.
Date published: 2022-04-18
Rated 4 out of 5 by
MMackalkdjfla from
More difficult this year
Thorough but confusing on saying receiving forms I did not recieve.
Date published: 2022-04-18
Rated 5 out of 5 by
Katzepr from
Turbo Tax is AWESOME!!!!
Is very easy to use!!! They guide you and help you!
Date published: 2022-04-18
Rated 3 out of 5 by
You too Brutes from
Better Luck Next Time
A little harder to navigate than I thought it would be. Expert support minimal at best. First time doing my own taxes in awhile. Should be better next time I hope.
Date published: 2022-04-18
Rated 4 out of 5 by
null from
Good, but a couple of comments
I've used Turbo Tax for about 20 years and find it very useful, educational. It has found deductions that i was not aware of. But two things - one, I got stuck in a 'loop' on the Michigan Income Tax where it wanted to force me to outline income by quarter. I could not back out of that loop. Second, there was no warning that there would be a $25 fee to file my 'free State' return. First time I used eFile -- and the last time.
Date published: 2022-04-18
Rated 5 out of 5 by
omari 34 from
great
easy to work with everything at your finger tips live help i mean its very easy to use
Date published: 2022-04-18
Rated 5 out of 5 by
Fixture from
Printing
I would like to be able to print information from anything on Turbo Tax using the "Ctrl P" key on Windows not just the "help" information. Thank you for requesting feedback.
Date published: 2022-04-18
Rated 5 out of 5 by
Paradse10 from
Very User Friendly
TurboTax makes tax filing a breeze! You just follow the prompts. They ask all the appropriate questions in the interview process. Can't wait for our refund!
Date published: 2022-04-18
Rated 4 out of 5 by
oh darn from
Not as bad as I expected.
Tried to engage with a rep. but not answer. overall not a bad experiences
Date published: 2022-04-18
Rated 1 out of 5 by
TurboTax 21 from
New Turbo Tax has a lot to be desired
Your 2021 version is not good! I can not just look at returns and see if on forms look correct as in years past. Went to file on Friday April 15 and paid, was rejected and needed a pin. Got that on Monday went to refile and recharged me! Tried to call Turbo Tax and no way to get to talk to a person. Would look to other options next year.
All TurboTax® Offerings Reviews - Page 621
Date published: 2022-04-18