TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from TurboTax Online The online experience was little more detailed than the software version.
Date published: 2022-04-18
Rated 4 out of 5 by from More difficult this year Thorough but confusing on saying receiving forms I did not recieve.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is AWESOME!!!! Is very easy to use!!! They guide you and help you!
Date published: 2022-04-18
Rated 3 out of 5 by from Better Luck Next Time A little harder to navigate than I thought it would be. Expert support minimal at best. First time doing my own taxes in awhile. Should be better next time I hope.
Date published: 2022-04-18
Rated 4 out of 5 by from Good, but a couple of comments I've used Turbo Tax for about 20 years and find it very useful, educational. It has found deductions that i was not aware of. But two things - one, I got stuck in a 'loop' on the Michigan Income Tax where it wanted to force me to outline income by quarter. I could not back out of that loop. Second, there was no warning that there would be a $25 fee to file my 'free State' return. First time I used eFile -- and the last time.
Date published: 2022-04-18
Rated 5 out of 5 by from great easy to work with everything at your finger tips live help i mean its very easy to use
Date published: 2022-04-18
Rated 5 out of 5 by from Printing I would like to be able to print information from anything on Turbo Tax using the "Ctrl P" key on Windows not just the "help" information. Thank you for requesting feedback.
Date published: 2022-04-18
Rated 5 out of 5 by from Very User Friendly TurboTax makes tax filing a breeze! You just follow the prompts. They ask all the appropriate questions in the interview process. Can't wait for our refund!
Date published: 2022-04-18
Rated 4 out of 5 by from Not as bad as I expected. Tried to engage with a rep. but not answer. overall not a bad experiences
Date published: 2022-04-18
Rated 1 out of 5 by from New Turbo Tax has a lot to be desired Your 2021 version is not good! I can not just look at returns and see if on forms look correct as in years past. Went to file on Friday April 15 and paid, was rejected and needed a pin. Got that on Monday went to refile and recharged me! Tried to call Turbo Tax and no way to get to talk to a person. Would look to other options next year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 621
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Online The online experience was little more detailed than the software version.
Date published: 2022-04-18
Rated 4 out of 5 by from More difficult this year Thorough but confusing on saying receiving forms I did not recieve.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is AWESOME!!!! Is very easy to use!!! They guide you and help you!
Date published: 2022-04-18
Rated 3 out of 5 by from Better Luck Next Time A little harder to navigate than I thought it would be. Expert support minimal at best. First time doing my own taxes in awhile. Should be better next time I hope.
Date published: 2022-04-18
Rated 4 out of 5 by from Good, but a couple of comments I've used Turbo Tax for about 20 years and find it very useful, educational. It has found deductions that i was not aware of. But two things - one, I got stuck in a 'loop' on the Michigan Income Tax where it wanted to force me to outline income by quarter. I could not back out of that loop. Second, there was no warning that there would be a $25 fee to file my 'free State' return. First time I used eFile -- and the last time.
Date published: 2022-04-18
Rated 5 out of 5 by from great easy to work with everything at your finger tips live help i mean its very easy to use
Date published: 2022-04-18
Rated 5 out of 5 by from Printing I would like to be able to print information from anything on Turbo Tax using the "Ctrl P" key on Windows not just the "help" information. Thank you for requesting feedback.
Date published: 2022-04-18
Rated 5 out of 5 by from Very User Friendly TurboTax makes tax filing a breeze! You just follow the prompts. They ask all the appropriate questions in the interview process. Can't wait for our refund!
Date published: 2022-04-18
Rated 4 out of 5 by from Not as bad as I expected. Tried to engage with a rep. but not answer. overall not a bad experiences
Date published: 2022-04-18
Rated 1 out of 5 by from New Turbo Tax has a lot to be desired Your 2021 version is not good! I can not just look at returns and see if on forms look correct as in years past. Went to file on Friday April 15 and paid, was rejected and needed a pin. Got that on Monday went to refile and recharged me! Tried to call Turbo Tax and no way to get to talk to a person. Would look to other options next year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 621