TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Willie 3 from
Easy!
Helping me with the initial reject from state and federal
Date published: 2022-04-05
Rated 5 out of 5 by
Finch99 from
Thank you!
Vincent was super helpful and patient with me through the whole filing process.
Date published: 2022-04-05
Rated 5 out of 5 by
HellzBellz91 from
First Experience Was Awesome~
We had a great experience filing our taxes with our live expert Sharon. She was super knowledgeable and patient, a total pleasure to work with. We feel confident we got all the tax breaks we could this year which was great as this was the first year we used the live service. Recommend!
Date published: 2022-04-05
Rated 3 out of 5 by
hshah 3qct from
This year TurboTax is OK
No contact information is easily available for customer support. Got some of the numbers from past year which is not acceptable. Somehow I found it and deleted from donation page. Looking for the RMD % info for this year and how it will be calulated, no information found on Turbotax.
Date published: 2022-04-05
Rated 4 out of 5 by
stolski11983 from
excellent
simple and easy to use. The whole process took 10 minutes. guided me through the enitre filling system
Date published: 2022-04-05
Rated 4 out of 5 by
Vee924 from
Easy service
Ann help me resolve my issue and she was very helpful
Date published: 2022-04-05
Rated 5 out of 5 by
Trouble327 from
Turbo Tax was good
It was good once got into it but was confusing at first. lot different then past years.
Date published: 2022-04-05
Rated 4 out of 5 by
Wild Bill 2022 from
Turbo Tax Live Expert
Many questions were asked repeatedly despite my having answered them. Your Expert Tracy will very pleasant, helpful & patient. She certainly knows her stuff and guided me through the point that I had been stuck on.
Date published: 2022-04-05
Rated 5 out of 5 by
LisaB23 from
Great customer service
Anytime I had a question or concern, Turbotax customer service and my assigned tax expert did a great job of communicating with each other to answer my questions and meet my needs.
Date published: 2022-04-05
Rated 2 out of 5 by
MayPH from
Turbo Tax live service sucks!!!!
I pay for a live service, so I can get answers on things I was confused, but when I ask questions didn't get an answer, they only said to type another question... I ended up doing everything for myself, and I pay over $135 for a service I didn't receive.
All TurboTax® Offerings Reviews - Page 6198
Date published: 2022-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Willie 3 from
Easy!
Helping me with the initial reject from state and federal
Date published: 2022-04-05
Rated 5 out of 5 by
Finch99 from
Thank you!
Vincent was super helpful and patient with me through the whole filing process.
Date published: 2022-04-05
Rated 5 out of 5 by
HellzBellz91 from
First Experience Was Awesome~
We had a great experience filing our taxes with our live expert Sharon. She was super knowledgeable and patient, a total pleasure to work with. We feel confident we got all the tax breaks we could this year which was great as this was the first year we used the live service. Recommend!
Date published: 2022-04-05
Rated 3 out of 5 by
hshah 3qct from
This year TurboTax is OK
No contact information is easily available for customer support. Got some of the numbers from past year which is not acceptable. Somehow I found it and deleted from donation page. Looking for the RMD % info for this year and how it will be calulated, no information found on Turbotax.
Date published: 2022-04-05
Rated 4 out of 5 by
stolski11983 from
excellent
simple and easy to use. The whole process took 10 minutes. guided me through the enitre filling system
Date published: 2022-04-05
Rated 4 out of 5 by
Vee924 from
Easy service
Ann help me resolve my issue and she was very helpful
Date published: 2022-04-05
Rated 5 out of 5 by
Trouble327 from
Turbo Tax was good
It was good once got into it but was confusing at first. lot different then past years.
Date published: 2022-04-05
Rated 4 out of 5 by
Wild Bill 2022 from
Turbo Tax Live Expert
Many questions were asked repeatedly despite my having answered them. Your Expert Tracy will very pleasant, helpful & patient. She certainly knows her stuff and guided me through the point that I had been stuck on.
Date published: 2022-04-05
Rated 5 out of 5 by
LisaB23 from
Great customer service
Anytime I had a question or concern, Turbotax customer service and my assigned tax expert did a great job of communicating with each other to answer my questions and meet my needs.
Date published: 2022-04-05
Rated 2 out of 5 by
MayPH from
Turbo Tax live service sucks!!!!
I pay for a live service, so I can get answers on things I was confused, but when I ask questions didn't get an answer, they only said to type another question... I ended up doing everything for myself, and I pay over $135 for a service I didn't receive.
All TurboTax® Offerings Reviews - Page 6198
Date published: 2022-04-05