TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from It was painful I am most disappointed that I could not see the details of my prior years review - I have filed using TurboTax for the past 5 consecutive years, and while it shows some summary info for last year, details are not available. Also, there were numerous cases in which the input was thoroughly confusing!
Date published: 2023-03-20
Rated 5 out of 5 by from Satisfied with 1.5 hour process It helps that I've used it in previous years because it prefills a lot of info that I only need to verify. I had no glitches and got done in a reasonable 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from Dependable We have used this product for decades to prepare our state and federal taxes. It has worked well and reliably. The cost is reasonable. No complaints.
Date published: 2023-03-20
Rated 5 out of 5 by from First Time User - Easy Very intuitive platform, didn't have any issues. First time attempting taxes on my own and it was pretty easy!
Date published: 2023-03-20
Rated 5 out of 5 by from Quick and Easy I talked to Norma from the east coast. Real nice and helped this old guy git er done.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbi Max is Awesome Ease of use , Online help was awesome, Great job by Diana
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax makes filing income taxes carefree Have used TurboTax for several years. The question and answer makes it easy to not forget anything, and you can come back where you left off if you don't have the information you need. Very simple.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to use I was worried about doing my own taxes without much experience but TurboTax was very user-friendly.
Date published: 2023-03-20
Rated 5 out of 5 by from Fast and easy! The process was so fast and each step was clearly explained!
Date published: 2023-03-20
Rated 4 out of 5 by from TurboTax is expensive TurboTax can be pricey being that we have to do all the work.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 620
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from It was painful I am most disappointed that I could not see the details of my prior years review - I have filed using TurboTax for the past 5 consecutive years, and while it shows some summary info for last year, details are not available. Also, there were numerous cases in which the input was thoroughly confusing!
Date published: 2023-03-20
Rated 5 out of 5 by from Satisfied with 1.5 hour process It helps that I've used it in previous years because it prefills a lot of info that I only need to verify. I had no glitches and got done in a reasonable 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from Dependable We have used this product for decades to prepare our state and federal taxes. It has worked well and reliably. The cost is reasonable. No complaints.
Date published: 2023-03-20
Rated 5 out of 5 by from First Time User - Easy Very intuitive platform, didn't have any issues. First time attempting taxes on my own and it was pretty easy!
Date published: 2023-03-20
Rated 5 out of 5 by from Quick and Easy I talked to Norma from the east coast. Real nice and helped this old guy git er done.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbi Max is Awesome Ease of use , Online help was awesome, Great job by Diana
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax makes filing income taxes carefree Have used TurboTax for several years. The question and answer makes it easy to not forget anything, and you can come back where you left off if you don't have the information you need. Very simple.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to use I was worried about doing my own taxes without much experience but TurboTax was very user-friendly.
Date published: 2023-03-20
Rated 5 out of 5 by from Fast and easy! The process was so fast and each step was clearly explained!
Date published: 2023-03-20
Rated 4 out of 5 by from TurboTax is expensive TurboTax can be pricey being that we have to do all the work.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 620