TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281598 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TURBO TAX IS AWESOME! Great support from Tara today. Turbo Tax is the only place I do my taxes.
Date published: 2021-03-17
Rated 1 out of 5 by from Won't use again I've used this product for >10 years without incident, but this is my last time. There is a bug with Form 1116 Foreign Tax credit that prevents e-filing from being successful. TurboTax knows about the bug- there are dozens of complaints online, going back months- but apparently can't or won't fix. I'm faced with not being able to e-file, which is a major selling point of the product. After all these years, TurboTax is now a poor product.
Date published: 2021-03-17
Rated 5 out of 5 by from First time using TT for Trusts There was definitely a learning curve, but TT provide plenty of additional info to help me out!
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax easy to use. TurboTax has always been easy to use. Meets my expectations, thorough and expeditious.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy, and thorough. And since we have been using TurboTax for a few years, it provides year-to-year coparison and analysis. That helps us avoid simple mistakes.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy and fast Simple to follow Great prompts to do returns Five stars
Date published: 2021-03-17
Rated 1 out of 5 by from Will not use this again next year. I will not buy Turbotax next year. I like it better when all the work was done on the PC and not online. Plus, if your browser setting are not just right, it fails CAPTCHA test. That, plus they raise the price of the product 25% from what I paid last year. Go back to local app...
Date published: 2021-03-17
Rated 5 out of 5 by from great place to visit my experience was primo, its easy and lets you take your time and not stress out.
Date published: 2021-03-17
Rated 5 out of 5 by from Excellent program Made life easier. Used H and R Block before and H&R Block would not let my downgrade my options without deleting everything. This was much more user friendly.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo tax is great. Turbo tax makes this tax process much better than filing taxes used to be. I would like for it to be less expensive for us senior citizens although I understand the amazing technology that must go into creating this program. Thank you.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6190
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS AWESOME! Great support from Tara today. Turbo Tax is the only place I do my taxes.
Date published: 2021-03-17
Rated 1 out of 5 by from Won't use again I've used this product for >10 years without incident, but this is my last time. There is a bug with Form 1116 Foreign Tax credit that prevents e-filing from being successful. TurboTax knows about the bug- there are dozens of complaints online, going back months- but apparently can't or won't fix. I'm faced with not being able to e-file, which is a major selling point of the product. After all these years, TurboTax is now a poor product.
Date published: 2021-03-17
Rated 5 out of 5 by from First time using TT for Trusts There was definitely a learning curve, but TT provide plenty of additional info to help me out!
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax easy to use. TurboTax has always been easy to use. Meets my expectations, thorough and expeditious.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy, and thorough. And since we have been using TurboTax for a few years, it provides year-to-year coparison and analysis. That helps us avoid simple mistakes.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy and fast Simple to follow Great prompts to do returns Five stars
Date published: 2021-03-17
Rated 1 out of 5 by from Will not use this again next year. I will not buy Turbotax next year. I like it better when all the work was done on the PC and not online. Plus, if your browser setting are not just right, it fails CAPTCHA test. That, plus they raise the price of the product 25% from what I paid last year. Go back to local app...
Date published: 2021-03-17
Rated 5 out of 5 by from great place to visit my experience was primo, its easy and lets you take your time and not stress out.
Date published: 2021-03-17
Rated 5 out of 5 by from Excellent program Made life easier. Used H and R Block before and H&R Block would not let my downgrade my options without deleting everything. This was much more user friendly.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo tax is great. Turbo tax makes this tax process much better than filing taxes used to be. I would like for it to be less expensive for us senior citizens although I understand the amazing technology that must go into creating this program. Thank you.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6190