TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 2 out of 5 by
Zapoteco from
Turbo tax is reasonably user friendly
Program freezes often. Has issues starting and i'ts difficult to transmit return electronically. It keep requesting to update before submitting return.
Date published: 2023-03-17
Rated 5 out of 5 by
EllaMaggie from
Easy to follow
Easy to follow and understand; use it every year. Will continue to use.
Date published: 2023-03-17
Rated 5 out of 5 by
Ginabella from
Turbotax is easy to use
I like how smooth is the process to file your taxes, and how walk you trough.
Date published: 2023-03-17
Rated 5 out of 5 by
joensteph from
easy
this was easy to do. I'll be doing all my taxes on here now.
Date published: 2023-03-17
Rated 4 out of 5 by
AntigoneG from
I've happily used Turbotax for years but...
I've successfully used Turbotax for years as we have relatively simple returns. I thought I had to enter a 1099-K form (nominal income) and so upgraded from Deluxe to Premium, only to find out from the help section that the 1099-K amount didn't meet the income threshold. The only option to revert back to Deluxe is to Clear and Start Over. There has to be a better solution.
Date published: 2023-03-17
Rated 4 out of 5 by
TylerLH from
Very Helpful
An expert who helped me out a lot, Rhonda H, she helped me with an error that I was not able to resolve myself.
Date published: 2023-03-17
Rated 5 out of 5 by
OkieJason from
Great step by step help
I love how easy it is to do my taxes. The step by step helped a ton!
Date published: 2023-03-17
Rated 1 out of 5 by
Mr M from
Way too much to pay for $10 in Capital Gains!
Seriously, $247 + tax to declare $10 in CGs? Come on!
Date published: 2023-03-17
Rated 5 out of 5 by
Tax Pro22 from
TurboTax is awesome!
Always easy to download and use the software! I can get all my taxes done in one place!
Date published: 2023-03-17
Rated 2 out of 5 by
LBA LLC from
Turbo Tax and New York LLC Filing
Intuit needs to do a better job of advising clients that MYS was delinquent in making the appropriate forms available to Turbo Tax rather than a generic error statement
All TurboTax® Offerings Reviews - Page 6185
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Zapoteco from
Turbo tax is reasonably user friendly
Program freezes often. Has issues starting and i'ts difficult to transmit return electronically. It keep requesting to update before submitting return.
Date published: 2023-03-17
Rated 5 out of 5 by
EllaMaggie from
Easy to follow
Easy to follow and understand; use it every year. Will continue to use.
Date published: 2023-03-17
Rated 5 out of 5 by
Ginabella from
Turbotax is easy to use
I like how smooth is the process to file your taxes, and how walk you trough.
Date published: 2023-03-17
Rated 5 out of 5 by
joensteph from
easy
this was easy to do. I'll be doing all my taxes on here now.
Date published: 2023-03-17
Rated 4 out of 5 by
AntigoneG from
I've happily used Turbotax for years but...
I've successfully used Turbotax for years as we have relatively simple returns. I thought I had to enter a 1099-K form (nominal income) and so upgraded from Deluxe to Premium, only to find out from the help section that the 1099-K amount didn't meet the income threshold. The only option to revert back to Deluxe is to Clear and Start Over. There has to be a better solution.
Date published: 2023-03-17
Rated 4 out of 5 by
TylerLH from
Very Helpful
An expert who helped me out a lot, Rhonda H, she helped me with an error that I was not able to resolve myself.
Date published: 2023-03-17
Rated 5 out of 5 by
OkieJason from
Great step by step help
I love how easy it is to do my taxes. The step by step helped a ton!
Date published: 2023-03-17
Rated 1 out of 5 by
Mr M from
Way too much to pay for $10 in Capital Gains!
Seriously, $247 + tax to declare $10 in CGs? Come on!
Date published: 2023-03-17
Rated 5 out of 5 by
Tax Pro22 from
TurboTax is awesome!
Always easy to download and use the software! I can get all my taxes done in one place!
Date published: 2023-03-17
Rated 2 out of 5 by
LBA LLC from
Turbo Tax and New York LLC Filing
Intuit needs to do a better job of advising clients that MYS was delinquent in making the appropriate forms available to Turbo Tax rather than a generic error statement
All TurboTax® Offerings Reviews - Page 6185
Date published: 2023-03-17