TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 4 out of 5 by from Challenging but Doable This is my first time using TurboTax. It was challenging and arduous to enter each 1099 and charitable donation separately. BUT, the software was helpful with calculating the donation values. It took me two days and five live phone calls to TurboTax experts. But, I think now that I've done it once, I will be able to enter my data quicker next year with less help. In addition, I saved more than HALF of what I paid last year to a CPA firm and my refund from both federal and state is MORE than last year!
Date published: 2021-03-17
Rated 5 out of 5 by from Love TurboTax I have been using TurboTax for years. Love how easy it is to use this software.
Date published: 2021-03-17
Rated 5 out of 5 by from turbo tax makes it fast and easy fast and easy, reliable and accountable. Turbo tax is always #1
Date published: 2021-03-17
Rated 5 out of 5 by from Efficient Guides you through each section for both Federal and State effectively
Date published: 2021-03-17
Rated 1 out of 5 by from Needs work TurboTax usually works well, but this year, constant freezes or hangups attempting to fill out various forms. The submission process took nearly two hours. Verification emails took so long my browser timed out of TurboTax and it had to be resubmitted, which took even longer. I had to resubmit my code 6 times. It then timed out attempting to file on the captcha, and froze after filing. Thanks guys. Already paying taxes and that, plus the service fee, plus my time wasted on your platform made this an exceptionally painful tax year.
Date published: 2021-03-17
Rated 5 out of 5 by from Excellent and simple All my questions were answered and the process was extremely simple to do.
Date published: 2021-03-17
Rated 5 out of 5 by from Great experience We have been using Turbo Tax for many years. The process gets easier each year. Less filling in, with more download capability this year.
Date published: 2021-03-17
Rated 5 out of 5 by from My Turbo Tax Experience Turbo Tax is so easy and efficient. It walks you through all that you need to know!
Date published: 2021-03-17
Rated 5 out of 5 by from Great Product Used for years, really like this products ease of use
Date published: 2021-03-17
Rated 2 out of 5 by from Too Costly TurboTax preys upon Americans who don't know/understand how taxes work. I use the product because I don't want to risk messing something up and getting in legal trouble. The cost has more that doubled in 3 or so years and it's getting ridiculous.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6184
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Challenging but Doable This is my first time using TurboTax. It was challenging and arduous to enter each 1099 and charitable donation separately. BUT, the software was helpful with calculating the donation values. It took me two days and five live phone calls to TurboTax experts. But, I think now that I've done it once, I will be able to enter my data quicker next year with less help. In addition, I saved more than HALF of what I paid last year to a CPA firm and my refund from both federal and state is MORE than last year!
Date published: 2021-03-17
Rated 5 out of 5 by from Love TurboTax I have been using TurboTax for years. Love how easy it is to use this software.
Date published: 2021-03-17
Rated 5 out of 5 by from turbo tax makes it fast and easy fast and easy, reliable and accountable. Turbo tax is always #1
Date published: 2021-03-17
Rated 5 out of 5 by from Efficient Guides you through each section for both Federal and State effectively
Date published: 2021-03-17
Rated 1 out of 5 by from Needs work TurboTax usually works well, but this year, constant freezes or hangups attempting to fill out various forms. The submission process took nearly two hours. Verification emails took so long my browser timed out of TurboTax and it had to be resubmitted, which took even longer. I had to resubmit my code 6 times. It then timed out attempting to file on the captcha, and froze after filing. Thanks guys. Already paying taxes and that, plus the service fee, plus my time wasted on your platform made this an exceptionally painful tax year.
Date published: 2021-03-17
Rated 5 out of 5 by from Excellent and simple All my questions were answered and the process was extremely simple to do.
Date published: 2021-03-17
Rated 5 out of 5 by from Great experience We have been using Turbo Tax for many years. The process gets easier each year. Less filling in, with more download capability this year.
Date published: 2021-03-17
Rated 5 out of 5 by from My Turbo Tax Experience Turbo Tax is so easy and efficient. It walks you through all that you need to know!
Date published: 2021-03-17
Rated 5 out of 5 by from Great Product Used for years, really like this products ease of use
Date published: 2021-03-17
Rated 2 out of 5 by from Too Costly TurboTax preys upon Americans who don't know/understand how taxes work. I use the product because I don't want to risk messing something up and getting in legal trouble. The cost has more that doubled in 3 or so years and it's getting ridiculous.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6184