TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from It was OK It was OK What is a suspenseful how long it was OK wish I could’ve got more but obviously you get what you get
Date published: 2022-04-07
Rated 4 out of 5 by from Overall very good with one issue -- Estimated taxe Overall, I find using TurboTax to be easy. The one exception is estimated tax calculations, if one chooses (as I do) to pay estimated tax based on projected actual income for the current year, not on the 100% of the previous year's tax. Instead of just assuming that certain income and expense categories will remain unchanged from the previous year, the program should really go step-by-step through the steps required by the federal form.
Date published: 2022-04-07
Rated 5 out of 5 by from awesome it was a friendly and easy way to file... love turbo tax
Date published: 2022-04-07
Rated 1 out of 5 by from Disappointing this year The program seemed more confusing and inconsistent than in prior years.
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome I was super easy and understandable. I will be filing on my own next time!
Date published: 2022-04-07
Rated 4 out of 5 by from Used Turbo Tax for 20 years! Turbo Tax has been a very dependable product. This year had one problem with the program insisting I needed to fill out and 8812 form for child tax credit. The program would not accept my entry of $0. After and hour of frustration I got online and discovered this was a very common problem that had not been addressed in the updates. Finally able to use suggestions from others to complete my taxes correctly.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax for the win! TurboTax makes it easy for a beginner to understand what needs to be done and when. I'm so grateful for the expert help and I will definitely use them again next year :)
Date published: 2022-04-07
Rated 5 out of 5 by from 30 Years With TurboTax Another year of successful filing of my taxes with Turbo Tax. This year I needed a little help and Shandra patiently walked me through my issue.
Date published: 2022-04-07
Rated 5 out of 5 by from Always Fantastic! Been using Turbo Tax for years, through marriage, kids, moves, rental properties...always asks the right questions and makes it easy.
Date published: 2022-04-07
Rated 5 out of 5 by from Great knowledge of taxes and software Strong knowledge base, pleasure to work with. Still the best product I have used.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 6175
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It was OK It was OK What is a suspenseful how long it was OK wish I could’ve got more but obviously you get what you get
Date published: 2022-04-07
Rated 4 out of 5 by from Overall very good with one issue -- Estimated taxe Overall, I find using TurboTax to be easy. The one exception is estimated tax calculations, if one chooses (as I do) to pay estimated tax based on projected actual income for the current year, not on the 100% of the previous year's tax. Instead of just assuming that certain income and expense categories will remain unchanged from the previous year, the program should really go step-by-step through the steps required by the federal form.
Date published: 2022-04-07
Rated 5 out of 5 by from awesome it was a friendly and easy way to file... love turbo tax
Date published: 2022-04-07
Rated 1 out of 5 by from Disappointing this year The program seemed more confusing and inconsistent than in prior years.
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome I was super easy and understandable. I will be filing on my own next time!
Date published: 2022-04-07
Rated 4 out of 5 by from Used Turbo Tax for 20 years! Turbo Tax has been a very dependable product. This year had one problem with the program insisting I needed to fill out and 8812 form for child tax credit. The program would not accept my entry of $0. After and hour of frustration I got online and discovered this was a very common problem that had not been addressed in the updates. Finally able to use suggestions from others to complete my taxes correctly.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax for the win! TurboTax makes it easy for a beginner to understand what needs to be done and when. I'm so grateful for the expert help and I will definitely use them again next year :)
Date published: 2022-04-07
Rated 5 out of 5 by from 30 Years With TurboTax Another year of successful filing of my taxes with Turbo Tax. This year I needed a little help and Shandra patiently walked me through my issue.
Date published: 2022-04-07
Rated 5 out of 5 by from Always Fantastic! Been using Turbo Tax for years, through marriage, kids, moves, rental properties...always asks the right questions and makes it easy.
Date published: 2022-04-07
Rated 5 out of 5 by from Great knowledge of taxes and software Strong knowledge base, pleasure to work with. Still the best product I have used.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 6175