TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294026 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Simple and Easy to use! Turbo Tax is the way to go if you need to get things done fast and simple. It's super easy to use and really simple to get through even if it's your first time.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax makes crazy and chaotic simple and easy i have used turbo tax since 2017-2018 to file my taxes and have alsways been satisfied; i definitely recommend them to anyone on the fence.
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience My tax live expert was very helpful and knowledgeable.
Date published: 2022-02-28
Rated 2 out of 5 by from Hard to understand I have used Turbo Tax since 2014 this was the worst I have used, usually use purchased version.
Date published: 2022-02-28
Rated 5 out of 5 by from Customer Service So Good! I have used this service several years in a row, and this year went with the added benefit of Customer Service. The initial person who assisted was competent, but the next person who helped was exemplary! He validated my concerns, had an excellent "bed side manner" and smiled warmly. The process was simple, though always somewhat challenging. I recieved help very quickly when the FAQs didnt' address my concern. Will definitely use TTLive again!
Date published: 2022-02-28
Rated 5 out of 5 by from Love TurboTax! Easy to use - very intuitive and done in under an hour with personal and small business!
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome!! Very quick and easy to use, will definitly use again next year
Date published: 2022-02-28
Rated 3 out of 5 by from It worked...for a lot more money. I have used Tax Act for the last five plus years. For some reason of technical glitch, I could not use their online program and had to move over to TurboTax. It was twice as expensive, and confusing to get through in some spots. At the end of the day it worked, but I don't know that I'll use it again unless I have to. Especially with the cost difference.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is so reliable The site itself is easy to use and it won't take you more than it needs to be if you have all the right documents in hand.
Date published: 2022-02-28
Rated 5 out of 5 by from Great service I appreciate the guidance Turbo Tax provides to check for tax breaks and to review my return. I had one quick question and the Live expert helped me quickly. She was kind and helpful.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6170
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and Easy to use! Turbo Tax is the way to go if you need to get things done fast and simple. It's super easy to use and really simple to get through even if it's your first time.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax makes crazy and chaotic simple and easy i have used turbo tax since 2017-2018 to file my taxes and have alsways been satisfied; i definitely recommend them to anyone on the fence.
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience My tax live expert was very helpful and knowledgeable.
Date published: 2022-02-28
Rated 2 out of 5 by from Hard to understand I have used Turbo Tax since 2014 this was the worst I have used, usually use purchased version.
Date published: 2022-02-28
Rated 5 out of 5 by from Customer Service So Good! I have used this service several years in a row, and this year went with the added benefit of Customer Service. The initial person who assisted was competent, but the next person who helped was exemplary! He validated my concerns, had an excellent "bed side manner" and smiled warmly. The process was simple, though always somewhat challenging. I recieved help very quickly when the FAQs didnt' address my concern. Will definitely use TTLive again!
Date published: 2022-02-28
Rated 5 out of 5 by from Love TurboTax! Easy to use - very intuitive and done in under an hour with personal and small business!
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome!! Very quick and easy to use, will definitly use again next year
Date published: 2022-02-28
Rated 3 out of 5 by from It worked...for a lot more money. I have used Tax Act for the last five plus years. For some reason of technical glitch, I could not use their online program and had to move over to TurboTax. It was twice as expensive, and confusing to get through in some spots. At the end of the day it worked, but I don't know that I'll use it again unless I have to. Especially with the cost difference.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is so reliable The site itself is easy to use and it won't take you more than it needs to be if you have all the right documents in hand.
Date published: 2022-02-28
Rated 5 out of 5 by from Great service I appreciate the guidance Turbo Tax provides to check for tax breaks and to review my return. I had one quick question and the Live expert helped me quickly. She was kind and helpful.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6170