TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Should have just filled out the forms - No ND form Primary issue is that there was no ND form available and I didn't know this until the end. It also didn't know what an LLLP was, so I had to pick other for company type. Seems that is common now. Several silly errors prove this wasn't well tested. Simple things like recommending a file was saved to the desktop and then by default it looked in my documents for the file. Just not well tested for what seems like a very old version of software. Save your money. I want a refund for Turbo Tax business. I'm ok with the individual Turbo Tax and have used it for years.
Date published: 2022-08-21
Rated 2 out of 5 by from It's ok It sends me into an indefinite do-loop to file electronically. Pretty weak. There are a lot of redundancies and some of the explanations are so poor it is shocking
Date published: 2022-08-21
Rated 5 out of 5 by from Absolutely awesome Very fast and confidence inspiring. I will use this for all future returns
Date published: 2022-08-21
Rated 4 out of 5 by from Good small busniess product Been using for many years. Makes tax filing easier.
Date published: 2022-08-21
Rated 3 out of 5 by from TurboTax was ok It was ok much more challenging this year with all the new stuff going on so I understand but always room for improvement
Date published: 2022-08-21
Rated 5 out of 5 by from Love using Turbo Tax so easy to use - makes doing my own taxes manageable
Date published: 2022-08-21
Rated 1 out of 5 by from Horrible Customer Service Program would not file taxes electronically. Gave no reason why. No Turbotax support where you could talk to a real person. I will not be using this product again
Date published: 2022-08-21
Rated 4 out of 5 by from First time user very small startup My first time, I ran into some screens that were new subjects to me. But no help is linked on many pages, though I could usually find help online or sometimes using the help menu. But it required searches and some researching at times, as I am new to business accounting.
Date published: 2022-08-20
Rated 5 out of 5 by from Love TurboTax Online It's just so easy to use, and to go back and make changes if you need to.
Date published: 2022-08-20
Rated 5 out of 5 by from Turbo tax was easy step by step simple tax return easy to file saved me the cost of a CPA
Date published: 2022-08-20
All TurboTax® Offerings Reviews - Page 6166
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Should have just filled out the forms - No ND form Primary issue is that there was no ND form available and I didn't know this until the end. It also didn't know what an LLLP was, so I had to pick other for company type. Seems that is common now. Several silly errors prove this wasn't well tested. Simple things like recommending a file was saved to the desktop and then by default it looked in my documents for the file. Just not well tested for what seems like a very old version of software. Save your money. I want a refund for Turbo Tax business. I'm ok with the individual Turbo Tax and have used it for years.
Date published: 2022-08-21
Rated 2 out of 5 by from It's ok It sends me into an indefinite do-loop to file electronically. Pretty weak. There are a lot of redundancies and some of the explanations are so poor it is shocking
Date published: 2022-08-21
Rated 5 out of 5 by from Absolutely awesome Very fast and confidence inspiring. I will use this for all future returns
Date published: 2022-08-21
Rated 4 out of 5 by from Good small busniess product Been using for many years. Makes tax filing easier.
Date published: 2022-08-21
Rated 3 out of 5 by from TurboTax was ok It was ok much more challenging this year with all the new stuff going on so I understand but always room for improvement
Date published: 2022-08-21
Rated 5 out of 5 by from Love using Turbo Tax so easy to use - makes doing my own taxes manageable
Date published: 2022-08-21
Rated 1 out of 5 by from Horrible Customer Service Program would not file taxes electronically. Gave no reason why. No Turbotax support where you could talk to a real person. I will not be using this product again
Date published: 2022-08-21
Rated 4 out of 5 by from First time user very small startup My first time, I ran into some screens that were new subjects to me. But no help is linked on many pages, though I could usually find help online or sometimes using the help menu. But it required searches and some researching at times, as I am new to business accounting.
Date published: 2022-08-20
Rated 5 out of 5 by from Love TurboTax Online It's just so easy to use, and to go back and make changes if you need to.
Date published: 2022-08-20
Rated 5 out of 5 by from Turbo tax was easy step by step simple tax return easy to file saved me the cost of a CPA
Date published: 2022-08-20
All TurboTax® Offerings Reviews - Page 6166