TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TOO EXPENSIVE THE RATE HAS GONE UP AND I AM NOT HAPPY ABOUT IT. I WAS NOT HAPPY ABOUT THE PRICE INCREASE.
Date published: 2022-02-27
Rated 3 out of 5 by from not seamless this year This year tax forms were not ready to be used, but turbotax did not state that until after I had completed fed and state forms and began efile when it stopped and said that there needed to be another update installed later. Email from customer support showed more than one update required and estimated dates when it would be ready. Would prefer to be informed prior to going through files and then be stopped. Like to file when files are comipletely ready vs piecemeal.
Date published: 2022-02-27
Rated 2 out of 5 by from It's not as easy as you claim, It's not as easy as you claim, you still use jargon from the federal government to ask questions. I shouldn't have to google your questions. It's also not clear on how to add extra documents and then surprised at the end for the additional costs. i realize that Turbo Tax is still cheaper for simple tax filing, but no matter what this is a stressful situation and you're not making less stressful.
Date published: 2022-02-27
Rated 3 out of 5 by from Easy to easy Easy to use at home for anyone that’s not familiar with taxes
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax Very easy to use and guides you through the process.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome It was easy and quick filing with Turbo Tax. I will do it again.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Service! Quick & Easy. The best way to file simple taxes without the headache.
Date published: 2022-02-27
Rated 5 out of 5 by from easy to use even for newbe Easy to use tax service.MY first time using and doing my taxes myself and was was confident using this service.
Date published: 2022-02-27
Rated 5 out of 5 by from TURBOTAX IS AWESOME AND EASY TO USE MY EXPERIENCE WITH TURBO TAX WAS GREAT. WITH ALL THE WALK THROUGHS AND VIDEOS. I WAS ABLE TO FILE MY TAXES WITH RELIEF KNOWING I SUCCESSFULLY ENTERED EVERYTHING NEEDED.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use I love if I don't understand something or if I cant find it turbo tax while guide me with a step by step explanation and locate where it is on my forms. It was very helpful. This is my 7th year filing and I will continue filing with turbo tax.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6166
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TOO EXPENSIVE THE RATE HAS GONE UP AND I AM NOT HAPPY ABOUT IT. I WAS NOT HAPPY ABOUT THE PRICE INCREASE.
Date published: 2022-02-27
Rated 3 out of 5 by from not seamless this year This year tax forms were not ready to be used, but turbotax did not state that until after I had completed fed and state forms and began efile when it stopped and said that there needed to be another update installed later. Email from customer support showed more than one update required and estimated dates when it would be ready. Would prefer to be informed prior to going through files and then be stopped. Like to file when files are comipletely ready vs piecemeal.
Date published: 2022-02-27
Rated 2 out of 5 by from It's not as easy as you claim, It's not as easy as you claim, you still use jargon from the federal government to ask questions. I shouldn't have to google your questions. It's also not clear on how to add extra documents and then surprised at the end for the additional costs. i realize that Turbo Tax is still cheaper for simple tax filing, but no matter what this is a stressful situation and you're not making less stressful.
Date published: 2022-02-27
Rated 3 out of 5 by from Easy to easy Easy to use at home for anyone that’s not familiar with taxes
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax Very easy to use and guides you through the process.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome It was easy and quick filing with Turbo Tax. I will do it again.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Service! Quick & Easy. The best way to file simple taxes without the headache.
Date published: 2022-02-27
Rated 5 out of 5 by from easy to use even for newbe Easy to use tax service.MY first time using and doing my taxes myself and was was confident using this service.
Date published: 2022-02-27
Rated 5 out of 5 by from TURBOTAX IS AWESOME AND EASY TO USE MY EXPERIENCE WITH TURBO TAX WAS GREAT. WITH ALL THE WALK THROUGHS AND VIDEOS. I WAS ABLE TO FILE MY TAXES WITH RELIEF KNOWING I SUCCESSFULLY ENTERED EVERYTHING NEEDED.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use I love if I don't understand something or if I cant find it turbo tax while guide me with a step by step explanation and locate where it is on my forms. It was very helpful. This is my 7th year filing and I will continue filing with turbo tax.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6166