TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from This service used to be awesome 15 plus years of use and either the regulators or the programmers have made this process ridiculously long. I think it takes about 8000 clicks and verifications to get the simplest task done. Every turn has another charge or consent. Going to a accountant next year.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is the BEST! I am completely satisfied with the professional services TurboTax provided me in the course of the last 2 days. The TurboTax "Assistant" who helped me with downloading all the required docs for my Income Tax return was very efficient and patient. And Rachel, the Full Service professional expert, has been very professional and customer-friendly all along. I would highly recommend her to anyone looking for assistance in filing their income tax returns at TurboTax.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is easy to use My Federal & State Returns keep getting rejected! WHY?
Date published: 2023-03-17
Rated 5 out of 5 by from easy to do worked well for me worked well for me, took only 34 minutes to complete
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax has worked well for me for 15+ years. 2022 tax return prepared well. For some strange reason it indicated my 2021 return was not filed???
Date published: 2023-03-17
Rated 4 out of 5 by from Turbotax is great. Great experience doing my taxes. I will use Turbotax to prepare my taxes this year.
Date published: 2023-03-17
Rated 5 out of 5 by from Quick and easy. I like Turbo Tax just because it is so fast it's like having a turbo.
Date published: 2023-03-17
Rated 1 out of 5 by from Too many repeated questions and 3rd party addons Each year I have to wade through the adds and questions asked several times. I had a large solar deduction that I had to google how to input. Turbo Tax did not ask or come up with the fact I have a huge solar deduction. This would have cost me thousands of dollars. They need more real questions to ensure big deductions are not missed.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax is easy I was with the turbo tax expert Frank, and he did a fantastic job of helping me with all my questions.
Date published: 2023-03-17
Rated 5 out of 5 by from great Easy and quick The platform was easy to understand and was not to long of a process.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6161
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from This service used to be awesome 15 plus years of use and either the regulators or the programmers have made this process ridiculously long. I think it takes about 8000 clicks and verifications to get the simplest task done. Every turn has another charge or consent. Going to a accountant next year.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is the BEST! I am completely satisfied with the professional services TurboTax provided me in the course of the last 2 days. The TurboTax "Assistant" who helped me with downloading all the required docs for my Income Tax return was very efficient and patient. And Rachel, the Full Service professional expert, has been very professional and customer-friendly all along. I would highly recommend her to anyone looking for assistance in filing their income tax returns at TurboTax.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is easy to use My Federal & State Returns keep getting rejected! WHY?
Date published: 2023-03-17
Rated 5 out of 5 by from easy to do worked well for me worked well for me, took only 34 minutes to complete
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax has worked well for me for 15+ years. 2022 tax return prepared well. For some strange reason it indicated my 2021 return was not filed???
Date published: 2023-03-17
Rated 4 out of 5 by from Turbotax is great. Great experience doing my taxes. I will use Turbotax to prepare my taxes this year.
Date published: 2023-03-17
Rated 5 out of 5 by from Quick and easy. I like Turbo Tax just because it is so fast it's like having a turbo.
Date published: 2023-03-17
Rated 1 out of 5 by from Too many repeated questions and 3rd party addons Each year I have to wade through the adds and questions asked several times. I had a large solar deduction that I had to google how to input. Turbo Tax did not ask or come up with the fact I have a huge solar deduction. This would have cost me thousands of dollars. They need more real questions to ensure big deductions are not missed.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax is easy I was with the turbo tax expert Frank, and he did a fantastic job of helping me with all my questions.
Date published: 2023-03-17
Rated 5 out of 5 by from great Easy and quick The platform was easy to understand and was not to long of a process.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6161