TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dnese13 from
Turbo Tax is awesome!
User friendly! Help tool is great for understanding the process!
Date published: 2023-03-17
Rated 1 out of 5 by
Licking Larry from
Tired of the errors caused by updates
Been using turbo tax since 90s.. started getting better but now constantly having issues
Date published: 2023-03-17
Rated 5 out of 5 by
mnandez from
Turbo Tax worked very well
It demystified the tax prep/filing process. Still, plenty of time has to be devoted into preparing documentation and going through the entire process. Glad to have learned about the overall tax filing experience.
Date published: 2023-03-17
Rated 5 out of 5 by
Training Specialist from
great service
live chat was so patient and kind to me. I was much more comfortable with my #'s.
Date published: 2023-03-17
Rated 5 out of 5 by
spraguepk1956 from
Long time user
Long time satisfied customer. Just gets better every year
Date published: 2023-03-17
Rated 5 out of 5 by
CaseyCallie from
Love this service
I love your service as I am single and you have simplified this process so that I feel comfortable doing my own taxes. Also, the price can't be beat. Thank you for thinking of everything.
Date published: 2023-03-17
Rated 5 out of 5 by
MT Dirt Girl from
Very Helpful and Friendly
The tax experts were very nice and helpful. I prefer the chat with the share so that they can look right at the same msgs that I see. Works great.
Date published: 2023-03-17
Rated 5 out of 5 by
Kozel 15 from
Far Different to Last Year!
If I wouldn't have help from a Tech, I would have been lost! I've been using TurboTax for 12 years and this was the Worst! Thank Goodness for that Wonderful Tech, Diana!
Date published: 2023-03-17
Rated 5 out of 5 by
Lizzy4234 from
Easy to use, but watch out for added charges
Very easy to use, but when I got to the end 2 $25 charges were added that I did not want. I could go back and remove them, but when doing taxes having to go backwards to remove unwanted charges is annoying,
Date published: 2023-03-17
Rated 5 out of 5 by
Beth Slagle from
Very pleased with the service.
The process is easy to use and Angela my Turbo Tax representative was knowledgeable and helpful.
All TurboTax® Offerings Reviews - Page 6156
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dnese13 from
Turbo Tax is awesome!
User friendly! Help tool is great for understanding the process!
Date published: 2023-03-17
Rated 1 out of 5 by
Licking Larry from
Tired of the errors caused by updates
Been using turbo tax since 90s.. started getting better but now constantly having issues
Date published: 2023-03-17
Rated 5 out of 5 by
mnandez from
Turbo Tax worked very well
It demystified the tax prep/filing process. Still, plenty of time has to be devoted into preparing documentation and going through the entire process. Glad to have learned about the overall tax filing experience.
Date published: 2023-03-17
Rated 5 out of 5 by
Training Specialist from
great service
live chat was so patient and kind to me. I was much more comfortable with my #'s.
Date published: 2023-03-17
Rated 5 out of 5 by
spraguepk1956 from
Long time user
Long time satisfied customer. Just gets better every year
Date published: 2023-03-17
Rated 5 out of 5 by
CaseyCallie from
Love this service
I love your service as I am single and you have simplified this process so that I feel comfortable doing my own taxes. Also, the price can't be beat. Thank you for thinking of everything.
Date published: 2023-03-17
Rated 5 out of 5 by
MT Dirt Girl from
Very Helpful and Friendly
The tax experts were very nice and helpful. I prefer the chat with the share so that they can look right at the same msgs that I see. Works great.
Date published: 2023-03-17
Rated 5 out of 5 by
Kozel 15 from
Far Different to Last Year!
If I wouldn't have help from a Tech, I would have been lost! I've been using TurboTax for 12 years and this was the Worst! Thank Goodness for that Wonderful Tech, Diana!
Date published: 2023-03-17
Rated 5 out of 5 by
Lizzy4234 from
Easy to use, but watch out for added charges
Very easy to use, but when I got to the end 2 $25 charges were added that I did not want. I could go back and remove them, but when doing taxes having to go backwards to remove unwanted charges is annoying,
Date published: 2023-03-17
Rated 5 out of 5 by
Beth Slagle from
Very pleased with the service.
The process is easy to use and Angela my Turbo Tax representative was knowledgeable and helpful.
All TurboTax® Offerings Reviews - Page 6156
Date published: 2023-03-17