TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is awesome! User friendly! Help tool is great for understanding the process!
Date published: 2023-03-17
Rated 1 out of 5 by from Tired of the errors caused by updates Been using turbo tax since 90s.. started getting better but now constantly having issues
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax worked very well It demystified the tax prep/filing process. Still, plenty of time has to be devoted into preparing documentation and going through the entire process. Glad to have learned about the overall tax filing experience.
Date published: 2023-03-17
Rated 5 out of 5 by from great service live chat was so patient and kind to me. I was much more comfortable with my #'s.
Date published: 2023-03-17
Rated 5 out of 5 by from Long time user Long time satisfied customer. Just gets better every year
Date published: 2023-03-17
Rated 5 out of 5 by from Love this service I love your service as I am single and you have simplified this process so that I feel comfortable doing my own taxes. Also, the price can't be beat. Thank you for thinking of everything.
Date published: 2023-03-17
Rated 5 out of 5 by from Very Helpful and Friendly The tax experts were very nice and helpful. I prefer the chat with the share so that they can look right at the same msgs that I see. Works great.
Date published: 2023-03-17
Rated 5 out of 5 by from Far Different to Last Year! If I wouldn't have help from a Tech, I would have been lost! I've been using TurboTax for 12 years and this was the Worst! Thank Goodness for that Wonderful Tech, Diana!
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to use, but watch out for added charges Very easy to use, but when I got to the end 2 $25 charges were added that I did not want. I could go back and remove them, but when doing taxes having to go backwards to remove unwanted charges is annoying,
Date published: 2023-03-17
Rated 5 out of 5 by from Very pleased with the service. The process is easy to use and Angela my Turbo Tax representative was knowledgeable and helpful.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6156
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome! User friendly! Help tool is great for understanding the process!
Date published: 2023-03-17
Rated 1 out of 5 by from Tired of the errors caused by updates Been using turbo tax since 90s.. started getting better but now constantly having issues
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax worked very well It demystified the tax prep/filing process. Still, plenty of time has to be devoted into preparing documentation and going through the entire process. Glad to have learned about the overall tax filing experience.
Date published: 2023-03-17
Rated 5 out of 5 by from great service live chat was so patient and kind to me. I was much more comfortable with my #'s.
Date published: 2023-03-17
Rated 5 out of 5 by from Long time user Long time satisfied customer. Just gets better every year
Date published: 2023-03-17
Rated 5 out of 5 by from Love this service I love your service as I am single and you have simplified this process so that I feel comfortable doing my own taxes. Also, the price can't be beat. Thank you for thinking of everything.
Date published: 2023-03-17
Rated 5 out of 5 by from Very Helpful and Friendly The tax experts were very nice and helpful. I prefer the chat with the share so that they can look right at the same msgs that I see. Works great.
Date published: 2023-03-17
Rated 5 out of 5 by from Far Different to Last Year! If I wouldn't have help from a Tech, I would have been lost! I've been using TurboTax for 12 years and this was the Worst! Thank Goodness for that Wonderful Tech, Diana!
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to use, but watch out for added charges Very easy to use, but when I got to the end 2 $25 charges were added that I did not want. I could go back and remove them, but when doing taxes having to go backwards to remove unwanted charges is annoying,
Date published: 2023-03-17
Rated 5 out of 5 by from Very pleased with the service. The process is easy to use and Angela my Turbo Tax representative was knowledgeable and helpful.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6156