TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Greenlantern57 from
Dviens - 1
I couldn't believe this was so easy to file my tax return with Turbo Tax!
Date published: 2022-04-17
Rated 5 out of 5 by
Hdagostino from
Awesome
The best I could possibly imagine. Turbo tax gets better every year.
Date published: 2022-04-17
Rated 5 out of 5 by
Me not Ewe from
great
been using TT for many years and always satisfied with the service
Date published: 2022-04-17
Rated 5 out of 5 by
Volkswagen1 from
Turbo Tax is Awesome!
Easy to use and very thorough.They get your maximum return.
Date published: 2022-04-17
Rated 4 out of 5 by
Sadhnenibp from
TurboTax experience was great
Easy to navigate and use . Was occasionally slow when using it outside of US
Date published: 2022-04-17
Rated 5 out of 5 by
Walt1969 from
TURBO TAX IS USER FRIENDLY
I have been using Turbo Tax for the last couple of years and found it to be user friendly. However, each year, there are changes to enhance the product but at the same time, we as user have to up-grade the product we already have and pay - which I think causes a bit us to be discouraged. Hope there are not too many changes that will affect our ability to continue to use this product more efficiently. Thank you.
Date published: 2022-04-17
Rated 4 out of 5 by
Ray1851 from
Good but 3 Problems with Program This Year
The program was generally good, but I had 3 problem areas this year that I have never had before and needed help from the Professional Help Line. 1. For many days I was unable to enter our Social Security data for SSA-1099 for Box 5. I could enter data in all of the other blocks on that form but for Box 5 (but did not need to); I tried 5 or 6 dozen times! 2. I had made the wrong answer for confirming the Economic Impact Payments. I thought that we had received only 1 payment and inadvertently entered the need for an additional 1,400 refund. I subsequently learned that was wrong abut could not figure out how to undo the 1,400 entry. While I was on the phone with the help line, the program magically allowed me to enter the Box 5 data for SSA-1099 and the representative had only to get me to the place to remove the erroneous 1,400 Economic Impact Payment. 3. Tonight I was unable to enter Long Term Care Premiums in the proper box for my Alabama return. I worked around that by entering it as a miscellaneous deduction. I have used TurboTax for many (likely 20 or so) years, and this was the first time that I ever had difficulty with the program and needed the professional help line.
Date published: 2022-04-17
Rated 5 out of 5 by
JTS85 from
THANK YOU
I LIKE THE EASE OF USE. THE STEP BY STEP PROCESS MAKES IT EASY.
Date published: 2022-04-17
Rated 5 out of 5 by
chi chi hush hush from
Game changer.
This application is a game changer. I love the upload W-2 feature.
Date published: 2022-04-17
Rated 5 out of 5 by
under123 from
easy to use and understand
I've used Turbo Tax for more than 10 years. It's easy to use and understand with the question format. If you can't understand there is always help when needed.
All TurboTax® Offerings Reviews - Page 6156
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Greenlantern57 from
Dviens - 1
I couldn't believe this was so easy to file my tax return with Turbo Tax!
Date published: 2022-04-17
Rated 5 out of 5 by
Hdagostino from
Awesome
The best I could possibly imagine. Turbo tax gets better every year.
Date published: 2022-04-17
Rated 5 out of 5 by
Me not Ewe from
great
been using TT for many years and always satisfied with the service
Date published: 2022-04-17
Rated 5 out of 5 by
Volkswagen1 from
Turbo Tax is Awesome!
Easy to use and very thorough.They get your maximum return.
Date published: 2022-04-17
Rated 4 out of 5 by
Sadhnenibp from
TurboTax experience was great
Easy to navigate and use . Was occasionally slow when using it outside of US
Date published: 2022-04-17
Rated 5 out of 5 by
Walt1969 from
TURBO TAX IS USER FRIENDLY
I have been using Turbo Tax for the last couple of years and found it to be user friendly. However, each year, there are changes to enhance the product but at the same time, we as user have to up-grade the product we already have and pay - which I think causes a bit us to be discouraged. Hope there are not too many changes that will affect our ability to continue to use this product more efficiently. Thank you.
Date published: 2022-04-17
Rated 4 out of 5 by
Ray1851 from
Good but 3 Problems with Program This Year
The program was generally good, but I had 3 problem areas this year that I have never had before and needed help from the Professional Help Line. 1. For many days I was unable to enter our Social Security data for SSA-1099 for Box 5. I could enter data in all of the other blocks on that form but for Box 5 (but did not need to); I tried 5 or 6 dozen times! 2. I had made the wrong answer for confirming the Economic Impact Payments. I thought that we had received only 1 payment and inadvertently entered the need for an additional 1,400 refund. I subsequently learned that was wrong abut could not figure out how to undo the 1,400 entry. While I was on the phone with the help line, the program magically allowed me to enter the Box 5 data for SSA-1099 and the representative had only to get me to the place to remove the erroneous 1,400 Economic Impact Payment. 3. Tonight I was unable to enter Long Term Care Premiums in the proper box for my Alabama return. I worked around that by entering it as a miscellaneous deduction. I have used TurboTax for many (likely 20 or so) years, and this was the first time that I ever had difficulty with the program and needed the professional help line.
Date published: 2022-04-17
Rated 5 out of 5 by
JTS85 from
THANK YOU
I LIKE THE EASE OF USE. THE STEP BY STEP PROCESS MAKES IT EASY.
Date published: 2022-04-17
Rated 5 out of 5 by
chi chi hush hush from
Game changer.
This application is a game changer. I love the upload W-2 feature.
Date published: 2022-04-17
Rated 5 out of 5 by
under123 from
easy to use and understand
I've used Turbo Tax for more than 10 years. It's easy to use and understand with the question format. If you can't understand there is always help when needed.
All TurboTax® Offerings Reviews - Page 6156
Date published: 2022-04-17