TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 2 out of 5 by
Debbidish from
Straightforward
Turbo Tax simplified my tax return! Everything was explained.
Date published: 2023-02-19
Rated 5 out of 5 by
Logane from
Turbo tax is great
Very easy to use! Would use again in the future!!!
Date published: 2023-02-19
Rated 5 out of 5 by
FIBL from
Walked me through
I downloaded this years' turbotax and was unable to open it. Support got me sorted out within an hour and was able to go through all of the steps and file within one afternoon.
Date published: 2023-02-19
Rated 1 out of 5 by
Mina10 from
Connect with live help is a waste of your money
This is the feedback on my previous experience of Connect with live help. Because an issue came up, I had to connect with live help. Without first investigating what the issue is, the expert, Lynn asked me to delete the state Tax. She said that was the only way to fix the problem. The deletion erased all the information I had looked up and entered. So first it deleted my hours of work previously on the state tax. And I had to spend another hour with her on the phone to go through all the steps again and re-input all the information. At the end of the session, Lynn did not solve the issue. I was still having the same issue on my state return. I used Turbo Tax every year, and this is my first year upgrading my plan to Connect with live help, but I immediately regretted it because the expert was not helping at all. I feel like I was wasting my time and money because oh how unprofessional the "expert" Lynn was.
Date published: 2023-02-19
Rated 5 out of 5 by
Nenibtr from
USER FRIENDLY
I have been using TurboTax for more than 11 years and It has been improvising a lot over the years. I always do my own taxes. Very accurate and easy to read tabs.
Date published: 2023-02-19
Rated 5 out of 5 by
BigassmanProd from
great service
I messaged in with a couple of questions, and Yvette was more than willing to help me until I was complete with me return. she gave me the confidence and assurance that it was been done correctly, and I would have no issues. Fantastic service!!!
Date published: 2023-02-19
Rated 5 out of 5 by
hyyyyyy from
my taxes just tryeing to pay uncle sam
great software look forward to using again next year
Date published: 2023-02-19
Rated 5 out of 5 by
Chipman69 from
This was a great process
Everything was straight forward and as long as you have all the paperwork it's plug and play!!
Date published: 2023-02-19
Rated 1 out of 5 by
Mistakes were made from
One piece of paper cost me $100. Rip off
Review stated it enough. Had a single w2 and a 1099. Wouldn’t let me file federal for free so I had to “upgrade” for the single box to be checked off. Honestly should have just done it myself but it’s a pain to do it. Still cheaper than having a CPA do it at H&R Block for $220 last year
Date published: 2023-02-19
Rated 5 out of 5 by
Alex_Huffman from
Awesome! So easy to use :)
Super easy to use, I love it :) I've always used TurboTax.
All TurboTax® Offerings Reviews - Page 6155
Date published: 2023-02-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Debbidish from
Straightforward
Turbo Tax simplified my tax return! Everything was explained.
Date published: 2023-02-19
Rated 5 out of 5 by
Logane from
Turbo tax is great
Very easy to use! Would use again in the future!!!
Date published: 2023-02-19
Rated 5 out of 5 by
FIBL from
Walked me through
I downloaded this years' turbotax and was unable to open it. Support got me sorted out within an hour and was able to go through all of the steps and file within one afternoon.
Date published: 2023-02-19
Rated 1 out of 5 by
Mina10 from
Connect with live help is a waste of your money
This is the feedback on my previous experience of Connect with live help. Because an issue came up, I had to connect with live help. Without first investigating what the issue is, the expert, Lynn asked me to delete the state Tax. She said that was the only way to fix the problem. The deletion erased all the information I had looked up and entered. So first it deleted my hours of work previously on the state tax. And I had to spend another hour with her on the phone to go through all the steps again and re-input all the information. At the end of the session, Lynn did not solve the issue. I was still having the same issue on my state return. I used Turbo Tax every year, and this is my first year upgrading my plan to Connect with live help, but I immediately regretted it because the expert was not helping at all. I feel like I was wasting my time and money because oh how unprofessional the "expert" Lynn was.
Date published: 2023-02-19
Rated 5 out of 5 by
Nenibtr from
USER FRIENDLY
I have been using TurboTax for more than 11 years and It has been improvising a lot over the years. I always do my own taxes. Very accurate and easy to read tabs.
Date published: 2023-02-19
Rated 5 out of 5 by
BigassmanProd from
great service
I messaged in with a couple of questions, and Yvette was more than willing to help me until I was complete with me return. she gave me the confidence and assurance that it was been done correctly, and I would have no issues. Fantastic service!!!
Date published: 2023-02-19
Rated 5 out of 5 by
hyyyyyy from
my taxes just tryeing to pay uncle sam
great software look forward to using again next year
Date published: 2023-02-19
Rated 5 out of 5 by
Chipman69 from
This was a great process
Everything was straight forward and as long as you have all the paperwork it's plug and play!!
Date published: 2023-02-19
Rated 1 out of 5 by
Mistakes were made from
One piece of paper cost me $100. Rip off
Review stated it enough. Had a single w2 and a 1099. Wouldn’t let me file federal for free so I had to “upgrade” for the single box to be checked off. Honestly should have just done it myself but it’s a pain to do it. Still cheaper than having a CPA do it at H&R Block for $220 last year
Date published: 2023-02-19
Rated 5 out of 5 by
Alex_Huffman from
Awesome! So easy to use :)
Super easy to use, I love it :) I've always used TurboTax.
All TurboTax® Offerings Reviews - Page 6155
Date published: 2023-02-19