TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy Easy taxes, horrible to pay, but ain’t the American way.
Date published: 2022-10-04
Rated 5 out of 5 by from I couldn't have done this without them! Friendly people and very knowledgeable. A God send.
Date published: 2022-10-04
Rated 4 out of 5 by from Good but has bugs The instructions and the chat do not provide the necessary information for filing a paper return. The automated answer does avoids giving the correct information as to where you attach w-2 to the return. The foreign tax credit section does not operate correctly. Need to check your carry fowards to make sure they transfered correctly. All else worked well.
Date published: 2022-10-04
Rated 5 out of 5 by from Excellent I was so unorganized in 2021.Jennifer helped me every step of the way.
Date published: 2022-10-04
Rated 5 out of 5 by from An awesome service Very easy to use and much easier than paper filing.
Date published: 2022-10-04
Rated 5 out of 5 by from excellent service! well worth the money! Kelly was so great to work with...patient, knowledgeable, non-judgemental, and very responsive. I thought I was going to be able to do this return myself but once I threw in the towel & 'hired' FULL service, I was so relieved & confident I was in good hands.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax Live Experts are awesome I needed a little assistance in correcting a form and contracted a live expert that was knowledgeable and efficient. The Turbo Tax Advantage product walked me through the difficult task of filing taxes and made it easy for me to enter information on the correct forms.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax is Awsome Was amazing and helped me fast! Answered all my questions and got me through difficulties
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo tax is awsome Please make it more manageable for us to reach a person without automated service.
Date published: 2022-10-04
Rated 5 out of 5 by from Been Using it for 15 years now Turbo Tax is very good. Taxes have gotten much more complicated but they seem to keep it as easy as possible. My only complaint is them trying to sell other products as you go along. It used to be almost impossible to get past buying the State returns even though I am in a state that does not have an income tax, but it was a bit easier this year.
Date published: 2022-10-04
All TurboTax® Offerings Reviews - Page 6152
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Easy taxes, horrible to pay, but ain’t the American way.
Date published: 2022-10-04
Rated 5 out of 5 by from I couldn't have done this without them! Friendly people and very knowledgeable. A God send.
Date published: 2022-10-04
Rated 4 out of 5 by from Good but has bugs The instructions and the chat do not provide the necessary information for filing a paper return. The automated answer does avoids giving the correct information as to where you attach w-2 to the return. The foreign tax credit section does not operate correctly. Need to check your carry fowards to make sure they transfered correctly. All else worked well.
Date published: 2022-10-04
Rated 5 out of 5 by from Excellent I was so unorganized in 2021.Jennifer helped me every step of the way.
Date published: 2022-10-04
Rated 5 out of 5 by from An awesome service Very easy to use and much easier than paper filing.
Date published: 2022-10-04
Rated 5 out of 5 by from excellent service! well worth the money! Kelly was so great to work with...patient, knowledgeable, non-judgemental, and very responsive. I thought I was going to be able to do this return myself but once I threw in the towel & 'hired' FULL service, I was so relieved & confident I was in good hands.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax Live Experts are awesome I needed a little assistance in correcting a form and contracted a live expert that was knowledgeable and efficient. The Turbo Tax Advantage product walked me through the difficult task of filing taxes and made it easy for me to enter information on the correct forms.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax is Awsome Was amazing and helped me fast! Answered all my questions and got me through difficulties
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo tax is awsome Please make it more manageable for us to reach a person without automated service.
Date published: 2022-10-04
Rated 5 out of 5 by from Been Using it for 15 years now Turbo Tax is very good. Taxes have gotten much more complicated but they seem to keep it as easy as possible. My only complaint is them trying to sell other products as you go along. It used to be almost impossible to get past buying the State returns even though I am in a state that does not have an income tax, but it was a bit easier this year.
Date published: 2022-10-04
All TurboTax® Offerings Reviews - Page 6152