TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Better and Better Every year I can't tell you how much I appreciate this product that gets better and better every year. I don't know how you do it, but I know I love it! You make this process so easy, almost anyone can do it!
Date published: 2023-03-17
Rated 1 out of 5 by from 20 year customer, last time I use turbo tax Turbo Tax has been great over the last 20 years as my career and taxes has changed. This year I am highly disappointed with the fact that they forced customers to purchase a Premium bundle for $119 because they are Self-Employeed. Previously this was a separate filing fee of just $89. Due to the forced bundling service, I will be taking my returns else where.
Date published: 2023-03-17
Rated 3 out of 5 by from In 3 yrs, every walk through was different & confu I got my taxes done, but I find it confusing when they don't let me insert info the same way each year, it'sconfusing. . It never asked me about categories of expenses on my rental properties. Also, it gave me back all the taxes I paid & said the Standard Deduction was better. And it never asked me for my mortgage interest paid. All that left me feeling unsure I it was right. No one came on to live chat with me like it did last year. Some parts were in a lp & I didn't know what to do to get out of it. It took me 7 hrs. I thought it was sent on 3/13/23 & when I double checked to see if the refund was send on the Mobile app, it said it wasn't final & I had to change the date to 3/17/23 to finalize it.
Date published: 2023-03-17
Rated 5 out of 5 by from Another Tubo Tax Year Thank You Another great tax filing with Tubo Tax....Thank You
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax has been my friend for many years! I rated Turbo Tax good this year because it was frustrating that it never entered the total for my medical expenses. It always ended up saying "Review" instead of a dollar amount for my medical expenses. I tried to use help, but that was useless. I never got a response. I must say I have used Turbo taxes for many many years and it never let me down. I always felt confident. Great product except for my frustration this year.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is the only way to file taxes! Easy to complete tax information. Best value for your money.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax worked for me! Everything was fine. I mean what else should I say? I'm glad it's over one more time.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy come, easy go Take it from a novice like me, Turbo Tax is as easy as it gets. This year's new features were mostly welcome, though were some that tookl some time getting used to.
Date published: 2023-03-17
Rated 5 out of 5 by from Live safer Very easy and professional, They work for you and on your best inters
Date published: 2023-03-17
Rated 3 out of 5 by from Average At times difficult to correct field when in review mode - had to completely go to beginning to figure out where to enter correct information - very frustrating.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6151
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Better and Better Every year I can't tell you how much I appreciate this product that gets better and better every year. I don't know how you do it, but I know I love it! You make this process so easy, almost anyone can do it!
Date published: 2023-03-17
Rated 1 out of 5 by from 20 year customer, last time I use turbo tax Turbo Tax has been great over the last 20 years as my career and taxes has changed. This year I am highly disappointed with the fact that they forced customers to purchase a Premium bundle for $119 because they are Self-Employeed. Previously this was a separate filing fee of just $89. Due to the forced bundling service, I will be taking my returns else where.
Date published: 2023-03-17
Rated 3 out of 5 by from In 3 yrs, every walk through was different & confu I got my taxes done, but I find it confusing when they don't let me insert info the same way each year, it'sconfusing. . It never asked me about categories of expenses on my rental properties. Also, it gave me back all the taxes I paid & said the Standard Deduction was better. And it never asked me for my mortgage interest paid. All that left me feeling unsure I it was right. No one came on to live chat with me like it did last year. Some parts were in a lp & I didn't know what to do to get out of it. It took me 7 hrs. I thought it was sent on 3/13/23 & when I double checked to see if the refund was send on the Mobile app, it said it wasn't final & I had to change the date to 3/17/23 to finalize it.
Date published: 2023-03-17
Rated 5 out of 5 by from Another Tubo Tax Year Thank You Another great tax filing with Tubo Tax....Thank You
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax has been my friend for many years! I rated Turbo Tax good this year because it was frustrating that it never entered the total for my medical expenses. It always ended up saying "Review" instead of a dollar amount for my medical expenses. I tried to use help, but that was useless. I never got a response. I must say I have used Turbo taxes for many many years and it never let me down. I always felt confident. Great product except for my frustration this year.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is the only way to file taxes! Easy to complete tax information. Best value for your money.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax worked for me! Everything was fine. I mean what else should I say? I'm glad it's over one more time.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy come, easy go Take it from a novice like me, Turbo Tax is as easy as it gets. This year's new features were mostly welcome, though were some that tookl some time getting used to.
Date published: 2023-03-17
Rated 5 out of 5 by from Live safer Very easy and professional, They work for you and on your best inters
Date published: 2023-03-17
Rated 3 out of 5 by from Average At times difficult to correct field when in review mode - had to completely go to beginning to figure out where to enter correct information - very frustrating.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6151