TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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America’s #1 tax prep provider.
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Rated 5 out of 5 by
JCNMH from
Better and Better Every year
I can't tell you how much I appreciate this product that gets better and better every year. I don't know how you do it, but I know I love it! You make this process so easy, almost anyone can do it!
Date published: 2023-03-17
Rated 1 out of 5 by
Self Employed1001 from
20 year customer, last time I use turbo tax
Turbo Tax has been great over the last 20 years as my career and taxes has changed. This year I am highly disappointed with the fact that they forced customers to purchase a Premium bundle for $119 because they are Self-Employeed. Previously this was a separate filing fee of just $89. Due to the forced bundling service, I will be taking my returns else where.
Date published: 2023-03-17
Rated 3 out of 5 by
JudyWL23 from
In 3 yrs, every walk through was different & confu
I got my taxes done, but I find it confusing when they don't let me insert info the same way each year, it'sconfusing. . It never asked me about categories of expenses on my rental properties. Also, it gave me back all the taxes I paid & said the Standard Deduction was better. And it never asked me for my mortgage interest paid. All that left me feeling unsure I it was right. No one came on to live chat with me like it did last year. Some parts were in a lp & I didn't know what to do to get out of it. It took me 7 hrs. I thought it was sent on 3/13/23 & when I double checked to see if the refund was send on the Mobile app, it said it wasn't final & I had to change the date to 3/17/23 to finalize it.
Date published: 2023-03-17
Rated 5 out of 5 by
Kendog0232 from
Another Tubo Tax Year Thank You
Another great tax filing with Tubo Tax....Thank You
Date published: 2023-03-17
Rated 4 out of 5 by
Vivian13 from
Turbo Tax has been my friend for many years!
I rated Turbo Tax good this year because it was frustrating that it never entered the total for my medical expenses. It always ended up saying "Review" instead of a dollar amount for my medical expenses. I tried to use help, but that was useless. I never got a response. I must say I have used Turbo taxes for many many years and it never let me down. I always felt confident. Great product except for my frustration this year.
Date published: 2023-03-17
Rated 5 out of 5 by
CJ 1953 from
Turbo Tax is the only way to file taxes!
Easy to complete tax information. Best value for your money.
Date published: 2023-03-17
Rated 5 out of 5 by
taxheadache22 from
Turbo Tax worked for me!
Everything was fine. I mean what else should I say? I'm glad it's over one more time.
Date published: 2023-03-17
Rated 5 out of 5 by
Seahorse80 from
Easy come, easy go
Take it from a novice like me, Turbo Tax is as easy as it gets. This year's new features were mostly welcome, though were some that tookl some time getting used to.
Date published: 2023-03-17
Rated 5 out of 5 by
sam allouche from
Live safer
Very easy and professional, They work for you and on your best inters
Date published: 2023-03-17
Rated 3 out of 5 by
Otispark from
Average
At times difficult to correct field when in review mode - had to completely go to beginning to figure out where to enter correct information - very frustrating.
All TurboTax® Offerings Reviews - Page 6151
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JCNMH from
Better and Better Every year
I can't tell you how much I appreciate this product that gets better and better every year. I don't know how you do it, but I know I love it! You make this process so easy, almost anyone can do it!
Date published: 2023-03-17
Rated 1 out of 5 by
Self Employed1001 from
20 year customer, last time I use turbo tax
Turbo Tax has been great over the last 20 years as my career and taxes has changed. This year I am highly disappointed with the fact that they forced customers to purchase a Premium bundle for $119 because they are Self-Employeed. Previously this was a separate filing fee of just $89. Due to the forced bundling service, I will be taking my returns else where.
Date published: 2023-03-17
Rated 3 out of 5 by
JudyWL23 from
In 3 yrs, every walk through was different & confu
I got my taxes done, but I find it confusing when they don't let me insert info the same way each year, it'sconfusing. . It never asked me about categories of expenses on my rental properties. Also, it gave me back all the taxes I paid & said the Standard Deduction was better. And it never asked me for my mortgage interest paid. All that left me feeling unsure I it was right. No one came on to live chat with me like it did last year. Some parts were in a lp & I didn't know what to do to get out of it. It took me 7 hrs. I thought it was sent on 3/13/23 & when I double checked to see if the refund was send on the Mobile app, it said it wasn't final & I had to change the date to 3/17/23 to finalize it.
Date published: 2023-03-17
Rated 5 out of 5 by
Kendog0232 from
Another Tubo Tax Year Thank You
Another great tax filing with Tubo Tax....Thank You
Date published: 2023-03-17
Rated 4 out of 5 by
Vivian13 from
Turbo Tax has been my friend for many years!
I rated Turbo Tax good this year because it was frustrating that it never entered the total for my medical expenses. It always ended up saying "Review" instead of a dollar amount for my medical expenses. I tried to use help, but that was useless. I never got a response. I must say I have used Turbo taxes for many many years and it never let me down. I always felt confident. Great product except for my frustration this year.
Date published: 2023-03-17
Rated 5 out of 5 by
CJ 1953 from
Turbo Tax is the only way to file taxes!
Easy to complete tax information. Best value for your money.
Date published: 2023-03-17
Rated 5 out of 5 by
taxheadache22 from
Turbo Tax worked for me!
Everything was fine. I mean what else should I say? I'm glad it's over one more time.
Date published: 2023-03-17
Rated 5 out of 5 by
Seahorse80 from
Easy come, easy go
Take it from a novice like me, Turbo Tax is as easy as it gets. This year's new features were mostly welcome, though were some that tookl some time getting used to.
Date published: 2023-03-17
Rated 5 out of 5 by
sam allouche from
Live safer
Very easy and professional, They work for you and on your best inters
Date published: 2023-03-17
Rated 3 out of 5 by
Otispark from
Average
At times difficult to correct field when in review mode - had to completely go to beginning to figure out where to enter correct information - very frustrating.
All TurboTax® Offerings Reviews - Page 6151
Date published: 2023-03-17