TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Life Changes
Prior year tax prep
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Life Changes
Prior year tax prep
Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Lanna00 from
Turbo Tax Gets the Job Done
I have been using Turbo Tax for years now. Its super convenient, user friendly and sufficient.
Date published: 2021-03-01
Rated 5 out of 5 by
Tam16 from
Great Service
All questions were answered thoroughly and timely. I have confidence that everything was done accurately which gives me great peace of mind
Date published: 2021-03-01
Rated 5 out of 5 by
null from
Turbo Tax is easy
easy to navigate. answered questions easily and quickly
Date published: 2021-03-01
Rated 5 out of 5 by
arj052016 from
Turbo Tax filing
Filing income taxes for federal and states if very reliable and confident by using Turbo Tax.
Date published: 2021-03-01
Rated 4 out of 5 by
Crisp76 from
Really good for most things
All the regular things went well and the web response was very fast. Unusual issues, like a foreign pension was harder, but the online help was useful there (I had to use it 2 times though). The weak point is state tax, Oregon in my case. Not very good help there.
Date published: 2021-03-01
Rated 5 out of 5 by
ROB1926 from
YEAR OF CHANGE
It appeared to take longer than previous years. Tax expert responded quickly to posted questions. Reviews of entries were timely and easy to respond to.
Date published: 2021-03-01
Rated 5 out of 5 by
Flogra from
Turbo Tax is awesome
Turbo Tax made it easy to include life changes on 2020 tax returns Great experience!
Date published: 2021-03-01
Rated 5 out of 5 by
favorite son from
this is a very simple way to file your taxes
when you have a question and want to reach out for an answer it is so simple, all of the people you talk with and work online with are very personable!
Date published: 2021-03-01
Rated 4 out of 5 by
warytaxfiler from
Turbo Tax is good, but beware surprise charges
I understand that the service that TurboTax has built is incredibly helpful, but the process for tacking on extra charges is.....deceptive. To put it nicely. As I wrapped up, I was asked if I would like to pay for my TurboTax services out of my return and I thought sure, isn't that handy! And it is handy, but it costs $40. I didn't find that out until the very last page of check out. I had to go all the way back to the payment page to choose credit card. I know they did that simply because they know so many people will just blow past it and not realize that they CHOOSE the $40 option without realizing. Overall - it's a great service, but you have to keep your wits about you and be an informed buyer/consumer.
Date published: 2021-03-01
Rated 5 out of 5 by
kidd2177 from
the best
it was easy and could understand it and it was fast
All TurboTax® Offerings Reviews - Page 6149
Date published: 2021-03-01
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Lanna00 from
Turbo Tax Gets the Job Done
I have been using Turbo Tax for years now. Its super convenient, user friendly and sufficient.
Date published: 2021-03-01
Rated 5 out of 5 by
Tam16 from
Great Service
All questions were answered thoroughly and timely. I have confidence that everything was done accurately which gives me great peace of mind
Date published: 2021-03-01
Rated 5 out of 5 by
null from
Turbo Tax is easy
easy to navigate. answered questions easily and quickly
Date published: 2021-03-01
Rated 5 out of 5 by
arj052016 from
Turbo Tax filing
Filing income taxes for federal and states if very reliable and confident by using Turbo Tax.
Date published: 2021-03-01
Rated 4 out of 5 by
Crisp76 from
Really good for most things
All the regular things went well and the web response was very fast. Unusual issues, like a foreign pension was harder, but the online help was useful there (I had to use it 2 times though). The weak point is state tax, Oregon in my case. Not very good help there.
Date published: 2021-03-01
Rated 5 out of 5 by
ROB1926 from
YEAR OF CHANGE
It appeared to take longer than previous years. Tax expert responded quickly to posted questions. Reviews of entries were timely and easy to respond to.
Date published: 2021-03-01
Rated 5 out of 5 by
Flogra from
Turbo Tax is awesome
Turbo Tax made it easy to include life changes on 2020 tax returns Great experience!
Date published: 2021-03-01
Rated 5 out of 5 by
favorite son from
this is a very simple way to file your taxes
when you have a question and want to reach out for an answer it is so simple, all of the people you talk with and work online with are very personable!
Date published: 2021-03-01
Rated 4 out of 5 by
warytaxfiler from
Turbo Tax is good, but beware surprise charges
I understand that the service that TurboTax has built is incredibly helpful, but the process for tacking on extra charges is.....deceptive. To put it nicely. As I wrapped up, I was asked if I would like to pay for my TurboTax services out of my return and I thought sure, isn't that handy! And it is handy, but it costs $40. I didn't find that out until the very last page of check out. I had to go all the way back to the payment page to choose credit card. I know they did that simply because they know so many people will just blow past it and not realize that they CHOOSE the $40 option without realizing. Overall - it's a great service, but you have to keep your wits about you and be an informed buyer/consumer.
Date published: 2021-03-01
Rated 5 out of 5 by
kidd2177 from
the best
it was easy and could understand it and it was fast
All TurboTax® Offerings Reviews - Page 6149
Date published: 2021-03-01