TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
Minibear from
Needs Process Streamlined - Don't Sell Me
Process can be better streamlined. Too much emphasis on importing - need to go through 4 steps to input data yourself; make this an option up front. New PDF import is nice. Pushes Credit Karma too much and defaults to it as the direct deposit. Given Turbo Tax costs more than other services - Don't sell other stuff (Credit Karma). Looking for a smooth, no hassle experience.
Date published: 2023-03-17
Rated 5 out of 5 by
Arabians82 from
Excellent and easy to use!
Super easy to use and understand, very helpful help section, Highly recommend!
Date published: 2023-03-17
Rated 4 out of 5 by
RoryK81 from
turbo tax
they were very help full . made sure everything was correct.
Date published: 2023-03-17
Rated 5 out of 5 by
JagsKajs from
My best tax filing experience is with Turbo
I have 3 LLCs and my tax filing and documents are a bit elaborate and extensive. I want to be on top of my things and know most of the items involved in my tax filing. For this situation, Turbo Tax is the best one can hope for,
Date published: 2023-03-17
Rated 5 out of 5 by
BBCPA from
Awesome
So easy to use and I find it to be very thorough!!
Date published: 2023-03-17
Rated 2 out of 5 by
Exturboman from
The robot could not help me. Paid E-file not used,
I could not get to talk with a person. Paying $500 for 2022 taxes was worth avoiding the frustration.
Date published: 2023-03-17
Rated 5 out of 5 by
cherokeelh from
Simple and easy
I think i have used them for 6 yrs now and they have helped me through all my hurdles. Think you Turbo Tax.....
Date published: 2023-03-17
Rated 5 out of 5 by
IsaPoge from
Turbo Tax is super, saves enormous amounts of time
The ability to have error free computation plus the ability to review all of the available options is superb
Date published: 2023-03-17
Rated 4 out of 5 by
PabloH from
Pretty okay this time
It was very confusing when it jumped a credit karma, and then, when I went back, the person that I was connected with exited the chat, and it would’ve been useful to have them still there for a little bit more guidance but all in all. Good service
Date published: 2023-03-17
Rated 3 out of 5 by
Grumpy22330 from
update
how irritating to have to update a dozen times while filling out informaiton
All TurboTax® Offerings Reviews - Page 6149
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Minibear from
Needs Process Streamlined - Don't Sell Me
Process can be better streamlined. Too much emphasis on importing - need to go through 4 steps to input data yourself; make this an option up front. New PDF import is nice. Pushes Credit Karma too much and defaults to it as the direct deposit. Given Turbo Tax costs more than other services - Don't sell other stuff (Credit Karma). Looking for a smooth, no hassle experience.
Date published: 2023-03-17
Rated 5 out of 5 by
Arabians82 from
Excellent and easy to use!
Super easy to use and understand, very helpful help section, Highly recommend!
Date published: 2023-03-17
Rated 4 out of 5 by
RoryK81 from
turbo tax
they were very help full . made sure everything was correct.
Date published: 2023-03-17
Rated 5 out of 5 by
JagsKajs from
My best tax filing experience is with Turbo
I have 3 LLCs and my tax filing and documents are a bit elaborate and extensive. I want to be on top of my things and know most of the items involved in my tax filing. For this situation, Turbo Tax is the best one can hope for,
Date published: 2023-03-17
Rated 5 out of 5 by
BBCPA from
Awesome
So easy to use and I find it to be very thorough!!
Date published: 2023-03-17
Rated 2 out of 5 by
Exturboman from
The robot could not help me. Paid E-file not used,
I could not get to talk with a person. Paying $500 for 2022 taxes was worth avoiding the frustration.
Date published: 2023-03-17
Rated 5 out of 5 by
cherokeelh from
Simple and easy
I think i have used them for 6 yrs now and they have helped me through all my hurdles. Think you Turbo Tax.....
Date published: 2023-03-17
Rated 5 out of 5 by
IsaPoge from
Turbo Tax is super, saves enormous amounts of time
The ability to have error free computation plus the ability to review all of the available options is superb
Date published: 2023-03-17
Rated 4 out of 5 by
PabloH from
Pretty okay this time
It was very confusing when it jumped a credit karma, and then, when I went back, the person that I was connected with exited the chat, and it would’ve been useful to have them still there for a little bit more guidance but all in all. Good service
Date published: 2023-03-17
Rated 3 out of 5 by
Grumpy22330 from
update
how irritating to have to update a dozen times while filling out informaiton
All TurboTax® Offerings Reviews - Page 6149
Date published: 2023-03-17