TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Gets the Job Done I have been using Turbo Tax for years now. Its super convenient, user friendly and sufficient.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Service All questions were answered thoroughly and timely. I have confidence that everything was done accurately which gives me great peace of mind
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy easy to navigate. answered questions easily and quickly
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax filing Filing income taxes for federal and states if very reliable and confident by using Turbo Tax.
Date published: 2021-03-01
Rated 4 out of 5 by from Really good for most things All the regular things went well and the web response was very fast. Unusual issues, like a foreign pension was harder, but the online help was useful there (I had to use it 2 times though). The weak point is state tax, Oregon in my case. Not very good help there.
Date published: 2021-03-01
Rated 5 out of 5 by from YEAR OF CHANGE It appeared to take longer than previous years. Tax expert responded quickly to posted questions. Reviews of entries were timely and easy to respond to.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax made it easy to include life changes on 2020 tax returns Great experience!
Date published: 2021-03-01
Rated 5 out of 5 by from this is a very simple way to file your taxes when you have a question and want to reach out for an answer it is so simple, all of the people you talk with and work online with are very personable!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is good, but beware surprise charges I understand that the service that TurboTax has built is incredibly helpful, but the process for tacking on extra charges is.....deceptive. To put it nicely. As I wrapped up, I was asked if I would like to pay for my TurboTax services out of my return and I thought sure, isn't that handy! And it is handy, but it costs $40. I didn't find that out until the very last page of check out. I had to go all the way back to the payment page to choose credit card. I know they did that simply because they know so many people will just blow past it and not realize that they CHOOSE the $40 option without realizing. Overall - it's a great service, but you have to keep your wits about you and be an informed buyer/consumer.
Date published: 2021-03-01
Rated 5 out of 5 by from the best it was easy and could understand it and it was fast
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6149
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Gets the Job Done I have been using Turbo Tax for years now. Its super convenient, user friendly and sufficient.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Service All questions were answered thoroughly and timely. I have confidence that everything was done accurately which gives me great peace of mind
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy easy to navigate. answered questions easily and quickly
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax filing Filing income taxes for federal and states if very reliable and confident by using Turbo Tax.
Date published: 2021-03-01
Rated 4 out of 5 by from Really good for most things All the regular things went well and the web response was very fast. Unusual issues, like a foreign pension was harder, but the online help was useful there (I had to use it 2 times though). The weak point is state tax, Oregon in my case. Not very good help there.
Date published: 2021-03-01
Rated 5 out of 5 by from YEAR OF CHANGE It appeared to take longer than previous years. Tax expert responded quickly to posted questions. Reviews of entries were timely and easy to respond to.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax made it easy to include life changes on 2020 tax returns Great experience!
Date published: 2021-03-01
Rated 5 out of 5 by from this is a very simple way to file your taxes when you have a question and want to reach out for an answer it is so simple, all of the people you talk with and work online with are very personable!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is good, but beware surprise charges I understand that the service that TurboTax has built is incredibly helpful, but the process for tacking on extra charges is.....deceptive. To put it nicely. As I wrapped up, I was asked if I would like to pay for my TurboTax services out of my return and I thought sure, isn't that handy! And it is handy, but it costs $40. I didn't find that out until the very last page of check out. I had to go all the way back to the payment page to choose credit card. I know they did that simply because they know so many people will just blow past it and not realize that they CHOOSE the $40 option without realizing. Overall - it's a great service, but you have to keep your wits about you and be an informed buyer/consumer.
Date published: 2021-03-01
Rated 5 out of 5 by from the best it was easy and could understand it and it was fast
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6149