TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 1 out of 5 by
Savanahh from
This service used to be a one time fee, no longer
I used to pay one fee to file my taxes, this year I paid three. Almost $200 and an hour later I am finished, I could have had my taxes prepared for me for this amount and not spent an hour doing it myself. I had two W2's and worked in a different state that I lived, but it should not have been hard at all. I didn't even pay into one of the states, but had to filed a return with zeros everywhere and pay $59 to do it!
Date published: 2023-03-17
Rated 3 out of 5 by
RB92 from
forced to pay to efile state return
I was told by a turbotax representative that I would be given the chance to mail in my state return prior to checking out, but there was no option to do that until after paying. That was very frustrating. I also was unable to find the audit risk bar when I needed it. It would randomly pop up, but it would be nice to access it whenever needed, especially right before filing.
Date published: 2023-03-17
Rated 4 out of 5 by
Mwhite58 from
I've Used Turbo Tax for several years
My Experience has been awesome. I recommend Turbo Tax
Date published: 2023-03-17
Rated 5 out of 5 by
Happy Jimmy from
my tax
everything went well I will use turbo tax again You made it easy
Date published: 2023-03-17
Rated 4 out of 5 by
Tchutz from
Normally never have any issues if I did they help
I have never had manny issues if I did I contact them and they help me in no time
Date published: 2023-03-17
Rated 5 out of 5 by
Stan 79 from
40th Year using TurboTax
I started using TurboTax MAC version in 1983. Working on taxes is extremely stressful to me, but TurboTax has consistently offered a straight forward method for entering all the necessary data.
Date published: 2023-03-17
Rated 4 out of 5 by
wer5ty23 from
First Time Business Tax Filing
Filing with Turbo Tax for my business for the first time was reassuring and helpful. Especially with the live feedback whenever I needed it. It did take some time to get live help but she did help me with preparing my taxes for my new business.
Date published: 2023-03-17
Rated 5 out of 5 by
4Kiki from
Turbo Tax has been my "go to" for years
I have used Turbo Tax since it came out and this year is the first time I had to use the Chat for help. they resolved my issue in less than 30 minutes and my refund is on its way. Great tool and great customer service
Date published: 2023-03-17
Rated 1 out of 5 by
Mad filer feeling cheated from
TurboTax is okay
Long and hard paid more money to file than I got back wouldn't expect penn foster not to be expected
Date published: 2023-03-17
Rated 3 out of 5 by
TDHam78 from
Turbo tax used to be awesome
Nothing auto filled this year. Even though this is my 8th year using Turbotax. Paid to file because of ACA tax credits 1095 and extra to pay fees to Turbotax from my Federal Return. An accountant would have been cheaper.
All TurboTax® Offerings Reviews - Page 6146
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Savanahh from
This service used to be a one time fee, no longer
I used to pay one fee to file my taxes, this year I paid three. Almost $200 and an hour later I am finished, I could have had my taxes prepared for me for this amount and not spent an hour doing it myself. I had two W2's and worked in a different state that I lived, but it should not have been hard at all. I didn't even pay into one of the states, but had to filed a return with zeros everywhere and pay $59 to do it!
Date published: 2023-03-17
Rated 3 out of 5 by
RB92 from
forced to pay to efile state return
I was told by a turbotax representative that I would be given the chance to mail in my state return prior to checking out, but there was no option to do that until after paying. That was very frustrating. I also was unable to find the audit risk bar when I needed it. It would randomly pop up, but it would be nice to access it whenever needed, especially right before filing.
Date published: 2023-03-17
Rated 4 out of 5 by
Mwhite58 from
I've Used Turbo Tax for several years
My Experience has been awesome. I recommend Turbo Tax
Date published: 2023-03-17
Rated 5 out of 5 by
Happy Jimmy from
my tax
everything went well I will use turbo tax again You made it easy
Date published: 2023-03-17
Rated 4 out of 5 by
Tchutz from
Normally never have any issues if I did they help
I have never had manny issues if I did I contact them and they help me in no time
Date published: 2023-03-17
Rated 5 out of 5 by
Stan 79 from
40th Year using TurboTax
I started using TurboTax MAC version in 1983. Working on taxes is extremely stressful to me, but TurboTax has consistently offered a straight forward method for entering all the necessary data.
Date published: 2023-03-17
Rated 4 out of 5 by
wer5ty23 from
First Time Business Tax Filing
Filing with Turbo Tax for my business for the first time was reassuring and helpful. Especially with the live feedback whenever I needed it. It did take some time to get live help but she did help me with preparing my taxes for my new business.
Date published: 2023-03-17
Rated 5 out of 5 by
4Kiki from
Turbo Tax has been my "go to" for years
I have used Turbo Tax since it came out and this year is the first time I had to use the Chat for help. they resolved my issue in less than 30 minutes and my refund is on its way. Great tool and great customer service
Date published: 2023-03-17
Rated 1 out of 5 by
Mad filer feeling cheated from
TurboTax is okay
Long and hard paid more money to file than I got back wouldn't expect penn foster not to be expected
Date published: 2023-03-17
Rated 3 out of 5 by
TDHam78 from
Turbo tax used to be awesome
Nothing auto filled this year. Even though this is my 8th year using Turbotax. Paid to file because of ACA tax credits 1095 and extra to pay fees to Turbotax from my Federal Return. An accountant would have been cheaper.
All TurboTax® Offerings Reviews - Page 6146
Date published: 2023-03-17