TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbo tax state was bad programming to pay for state to submit electronically, i had to move my task bar from the bottom on my laptop to the side.... REALLY?
Date published: 2022-04-11
Rated 4 out of 5 by from SIMPLE SIMPLE AND EASY TO UNDERSTAND. WILL RECOMMEND TO OTHERS BUT GETTING MORE AND MORE EXPENSIVE TO USE
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax is an Excellent Tool The only problem with Turbo Tax is that items are not explained, i.e. nowhere is it stated that Medicare should be entered under other medical costs. i had to look it up on-line. There were several years when I did not enter it...not good. I assumed that it was entered for me as my age should determine that I was eligible. Otherwise, very good program!
Date published: 2022-04-11
Rated 4 out of 5 by from ELIZABETH WAS VERY HELPFUL VERY HELPFUL, NO ISSUES, ELIZABETH HIGHLY RECOMMENDED
Date published: 2022-04-11
Rated 4 out of 5 by from Great service Everything went well and as expected. I didn’t see any issues.
Date published: 2022-04-11
Rated 5 out of 5 by from As Good an experience as taxes can be Easy to follow. Just fill in the blanks. Seemed thorough as I understand it.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to use The product is easy to use and specific enough that all you really have to do is follow the instructions.
Date published: 2022-04-11
Rated 4 out of 5 by from more errors in your coding than past years Ive used TTax for about 14 years now. I noticed several "bugs" and errors in the coding this year that have not seen in the past. Getting sloppy? Sometimes the bugs made it difficult to move from one screen to the next.
Date published: 2022-04-11
Rated 5 out of 5 by from VERY QUICK AND EASY MY RETURNS ARE SIMPLE, BUT TURBO TAX SIMPIFIES THE PROCESS EVEN MORE.
Date published: 2022-04-11
Rated 3 out of 5 by from It is not easy to navigate (find things) I am not sure if I got the best benefits from taxes using this tool
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 6146
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbo tax state was bad programming to pay for state to submit electronically, i had to move my task bar from the bottom on my laptop to the side.... REALLY?
Date published: 2022-04-11
Rated 4 out of 5 by from SIMPLE SIMPLE AND EASY TO UNDERSTAND. WILL RECOMMEND TO OTHERS BUT GETTING MORE AND MORE EXPENSIVE TO USE
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax is an Excellent Tool The only problem with Turbo Tax is that items are not explained, i.e. nowhere is it stated that Medicare should be entered under other medical costs. i had to look it up on-line. There were several years when I did not enter it...not good. I assumed that it was entered for me as my age should determine that I was eligible. Otherwise, very good program!
Date published: 2022-04-11
Rated 4 out of 5 by from ELIZABETH WAS VERY HELPFUL VERY HELPFUL, NO ISSUES, ELIZABETH HIGHLY RECOMMENDED
Date published: 2022-04-11
Rated 4 out of 5 by from Great service Everything went well and as expected. I didn’t see any issues.
Date published: 2022-04-11
Rated 5 out of 5 by from As Good an experience as taxes can be Easy to follow. Just fill in the blanks. Seemed thorough as I understand it.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to use The product is easy to use and specific enough that all you really have to do is follow the instructions.
Date published: 2022-04-11
Rated 4 out of 5 by from more errors in your coding than past years Ive used TTax for about 14 years now. I noticed several "bugs" and errors in the coding this year that have not seen in the past. Getting sloppy? Sometimes the bugs made it difficult to move from one screen to the next.
Date published: 2022-04-11
Rated 5 out of 5 by from VERY QUICK AND EASY MY RETURNS ARE SIMPLE, BUT TURBO TAX SIMPIFIES THE PROCESS EVEN MORE.
Date published: 2022-04-11
Rated 3 out of 5 by from It is not easy to navigate (find things) I am not sure if I got the best benefits from taxes using this tool
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 6146