TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281565 reviews)
Star ratings are from 2020
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Rated 5 out of 5 by from Awesome Very Good A great app For me this week. I plan to use it again next year.
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax Review TurboTax is quite easy to use. I have used it successfully for many years and have never had any problems.
Date published: 2021-03-17
Rated 5 out of 5 by from TURBOTAX LIVE IS AMAZING! ALL REPRESENTATIVES WERE VERY KNOWLEDGEABLE, PATIENT AND KIND
Date published: 2021-03-17
Rated 5 out of 5 by from great product this program is easy to use and easy to understand, not complicated at all since i've used it for several years in a row and it just puts most of the info in from last year and all i have to do it put in a few pieces of info from my w2, not even all of the boxes.
Date published: 2021-03-17
Rated 4 out of 5 by from Pretty good The website was good, but the person who called me for help wasn't as good as last year. She didn't really do anything for me, I might as well have used turbo tax free.
Date published: 2021-03-17
Rated 4 out of 5 by from Easy Good enough for me. Simple process that I have been coming back for years to use. As my tax prep has evolved so has turbotax. Thanks
Date published: 2021-03-17
Rated 5 out of 5 by from Consistent and Reliable The reason I have been using TT for over eight years is because they're affordable, reliable, and professional. Except for the hiccup with the direct payments last year TT is awesome. I will continue to use TT as long as they continue to provide the same good quality service.
Date published: 2021-03-17
Rated 1 out of 5 by from Turbo Tax turbo tax has been easy and helpful. I have all the documents and help.
Date published: 2021-03-17
Rated 5 out of 5 by from I enjoy filing with TurboTax A great application for filing taxes. There was just one issue - i was going to have the cost of using this program covered by my refund, then i changed my mind and decided to pay for the service with my card. Upon reviewing my tax documents i noticed that the agreement to have the cost of the use of TurboTax was still within the documentation and had not been removed after i had paid with the alternate method of using my card. So one of the pages that was filed was no longer valid and i was not sure how to remove it. Therefore i would like this statement, if possible, to serve as a form of proof that i did in fact pay with my debit card, and did in fact opt out of the payment option wherein the cost of filing with TurboTax would be paid for with my return itself. Otherwise, a great way to file taxes and i am very happy with this service.
Date published: 2021-03-17
Rated 5 out of 5 by from Very easy to file my own taxes Turbo tax walked me through each question and provided on-the-spot responses to questions I didn't understand
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6145
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Very Good A great app For me this week. I plan to use it again next year.
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax Review TurboTax is quite easy to use. I have used it successfully for many years and have never had any problems.
Date published: 2021-03-17
Rated 5 out of 5 by from TURBOTAX LIVE IS AMAZING! ALL REPRESENTATIVES WERE VERY KNOWLEDGEABLE, PATIENT AND KIND
Date published: 2021-03-17
Rated 5 out of 5 by from great product this program is easy to use and easy to understand, not complicated at all since i've used it for several years in a row and it just puts most of the info in from last year and all i have to do it put in a few pieces of info from my w2, not even all of the boxes.
Date published: 2021-03-17
Rated 4 out of 5 by from Pretty good The website was good, but the person who called me for help wasn't as good as last year. She didn't really do anything for me, I might as well have used turbo tax free.
Date published: 2021-03-17
Rated 4 out of 5 by from Easy Good enough for me. Simple process that I have been coming back for years to use. As my tax prep has evolved so has turbotax. Thanks
Date published: 2021-03-17
Rated 5 out of 5 by from Consistent and Reliable The reason I have been using TT for over eight years is because they're affordable, reliable, and professional. Except for the hiccup with the direct payments last year TT is awesome. I will continue to use TT as long as they continue to provide the same good quality service.
Date published: 2021-03-17
Rated 1 out of 5 by from Turbo Tax turbo tax has been easy and helpful. I have all the documents and help.
Date published: 2021-03-17
Rated 5 out of 5 by from I enjoy filing with TurboTax A great application for filing taxes. There was just one issue - i was going to have the cost of using this program covered by my refund, then i changed my mind and decided to pay for the service with my card. Upon reviewing my tax documents i noticed that the agreement to have the cost of the use of TurboTax was still within the documentation and had not been removed after i had paid with the alternate method of using my card. So one of the pages that was filed was no longer valid and i was not sure how to remove it. Therefore i would like this statement, if possible, to serve as a form of proof that i did in fact pay with my debit card, and did in fact opt out of the payment option wherein the cost of filing with TurboTax would be paid for with my return itself. Otherwise, a great way to file taxes and i am very happy with this service.
Date published: 2021-03-17
Rated 5 out of 5 by from Very easy to file my own taxes Turbo tax walked me through each question and provided on-the-spot responses to questions I didn't understand
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6145