TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax does a great job! Has a few quirks... Turbo Tax makes completing your taxes easy. There's a few things that would be better. Selecting which package you want to use is confusing. You have to click "learn more" then select. Learn more should be a pop up that you can close and selection of which package you want should be on the page itself. There were a few entries that didn't specify if they wanted the monthly or yearly amount such as rent and alimony. Clarifying those 2 things would make it a little easier. Maybe it's just assumed but I didn't know it. When I opted to have a tax expert review my taxes the first available appointment was 12 days away. I realize it's tax time but would have liked it to be in a day or 2. I skipped the option because I wanted to get my taxes done. I rated tax expert "poor" because it wasn't available when I needed it and I paid for the package that includes that but I guess they will be available if I need a tax expert in the future but I doubt it. So I kinda feel like I paid for that option for nothing. Other than that, TurboTax makes doing taxes painless and easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Great and Easy to Use along with the Assistance The program is easy to use, any gliches are followed up with the help of a TT assistant
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo is awesome Quick easy and accurate I would recommend Turbo tax to everyone
Date published: 2021-03-03
Rated 5 out of 5 by from Great Great and easy to work and understand. Didnt take much time
Date published: 2021-03-03
Rated 4 out of 5 by from good good for online for tax docuements. super easy to use
Date published: 2021-03-03
Rated 5 out of 5 by from Small Issue / FAQ to the rescue again My only concern is that you could include clearer directions on the entering of W2 information that is non-taxable. I always end up entering the income, and then having to scramble to delete that income and relocate it to "other taxable income" as a + / - offset entry. WIsh I had enough memory to remember how to do this income each year.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is awesome! it took me just a few minutes to file my taxes turbo tax is so simple and easy.
Date published: 2021-03-03
Rated 5 out of 5 by from very easy to use The entire process is extremely clear and straight forward. I feel like I'm being guided through the process by a kind friend!
Date published: 2021-03-03
Rated 5 out of 5 by from Thank you for the help it went over very well, easy to understand and i was able to go through and finish quickly
Date published: 2021-03-03
Rated 5 out of 5 by from EASY FAST AND EASY NO PROBLEMS AT ALL SIMPLE AND FAST NICE
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 6145
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax does a great job! Has a few quirks... Turbo Tax makes completing your taxes easy. There's a few things that would be better. Selecting which package you want to use is confusing. You have to click "learn more" then select. Learn more should be a pop up that you can close and selection of which package you want should be on the page itself. There were a few entries that didn't specify if they wanted the monthly or yearly amount such as rent and alimony. Clarifying those 2 things would make it a little easier. Maybe it's just assumed but I didn't know it. When I opted to have a tax expert review my taxes the first available appointment was 12 days away. I realize it's tax time but would have liked it to be in a day or 2. I skipped the option because I wanted to get my taxes done. I rated tax expert "poor" because it wasn't available when I needed it and I paid for the package that includes that but I guess they will be available if I need a tax expert in the future but I doubt it. So I kinda feel like I paid for that option for nothing. Other than that, TurboTax makes doing taxes painless and easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Great and Easy to Use along with the Assistance The program is easy to use, any gliches are followed up with the help of a TT assistant
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo is awesome Quick easy and accurate I would recommend Turbo tax to everyone
Date published: 2021-03-03
Rated 5 out of 5 by from Great Great and easy to work and understand. Didnt take much time
Date published: 2021-03-03
Rated 4 out of 5 by from good good for online for tax docuements. super easy to use
Date published: 2021-03-03
Rated 5 out of 5 by from Small Issue / FAQ to the rescue again My only concern is that you could include clearer directions on the entering of W2 information that is non-taxable. I always end up entering the income, and then having to scramble to delete that income and relocate it to "other taxable income" as a + / - offset entry. WIsh I had enough memory to remember how to do this income each year.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is awesome! it took me just a few minutes to file my taxes turbo tax is so simple and easy.
Date published: 2021-03-03
Rated 5 out of 5 by from very easy to use The entire process is extremely clear and straight forward. I feel like I'm being guided through the process by a kind friend!
Date published: 2021-03-03
Rated 5 out of 5 by from Thank you for the help it went over very well, easy to understand and i was able to go through and finish quickly
Date published: 2021-03-03
Rated 5 out of 5 by from EASY FAST AND EASY NO PROBLEMS AT ALL SIMPLE AND FAST NICE
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 6145