TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is outstanding.... They did an outstanding job rfor me and I thank b you.
Date published: 2023-03-18
Rated 3 out of 5 by from WATCH OUT FOR EXTRA CHARGES SYSTEM WORKS OK. BUT THE $59 CHARGE TO EMAIL THE RETURNS IS A BIT MUCH.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax Home and Business TurboTax is awesome, but it is really the people that I received help and advice from that make it all happen. This is specially true this year because of the numerous issues with the Intuit program. I attributed these many issues due to the COVID impact which left most companies around the world, including Intuit scarred. Thank you many people.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome! I love Turbo Tax and Credit Karma working together made filing taxes easy!
Date published: 2023-03-18
Rated 3 out of 5 by from still nice not as good as it could be for cost I have used this for years and been really happy with the service. however I have been pretty underwhelmed the last 3 years for the cost. while I understand the need for rising costs even though its most done by the software. the thing that is starting to be unsatisfactory is the inability for the program to handle everything about my investment portion of the 1099 without help since it is also on a computer. with all of that said it is a great service and is truly much easier than doing this the old fashioned way. I just feel after streamlining the things I mentioned and either telling why the return costs so much for the software to handle and almost forcing the customer to use added services even if they didn't want to. i hope next year gets better or i may find somewhere else to use. thank you so much.
Date published: 2023-03-18
Rated 1 out of 5 by from TurboTax makes filling taxes for free impossible Customer service doesn't exist. The loops I had to go through to still be stonewalled into hidden fees, this has taken two hours. I'll never use this service again.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax was Great! Enjoyed using the site, and it was very helpful and easy.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is superb! Aszzandra is an exemplary tax expert; very professional, efficient, courteous, patient and caring. She is also well versed in tax preparation. Superior Customer Service. I hope she will be available to help me next year. TurboTax is beyond the best!!!!
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome service. It was very easy to use and the notes were effective where I had questions.
Date published: 2023-03-18
Rated 5 out of 5 by from awesome very easy to use as it was my first time being eligible to file taxes.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6138
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is outstanding.... They did an outstanding job rfor me and I thank b you.
Date published: 2023-03-18
Rated 3 out of 5 by from WATCH OUT FOR EXTRA CHARGES SYSTEM WORKS OK. BUT THE $59 CHARGE TO EMAIL THE RETURNS IS A BIT MUCH.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax Home and Business TurboTax is awesome, but it is really the people that I received help and advice from that make it all happen. This is specially true this year because of the numerous issues with the Intuit program. I attributed these many issues due to the COVID impact which left most companies around the world, including Intuit scarred. Thank you many people.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome! I love Turbo Tax and Credit Karma working together made filing taxes easy!
Date published: 2023-03-18
Rated 3 out of 5 by from still nice not as good as it could be for cost I have used this for years and been really happy with the service. however I have been pretty underwhelmed the last 3 years for the cost. while I understand the need for rising costs even though its most done by the software. the thing that is starting to be unsatisfactory is the inability for the program to handle everything about my investment portion of the 1099 without help since it is also on a computer. with all of that said it is a great service and is truly much easier than doing this the old fashioned way. I just feel after streamlining the things I mentioned and either telling why the return costs so much for the software to handle and almost forcing the customer to use added services even if they didn't want to. i hope next year gets better or i may find somewhere else to use. thank you so much.
Date published: 2023-03-18
Rated 1 out of 5 by from TurboTax makes filling taxes for free impossible Customer service doesn't exist. The loops I had to go through to still be stonewalled into hidden fees, this has taken two hours. I'll never use this service again.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax was Great! Enjoyed using the site, and it was very helpful and easy.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is superb! Aszzandra is an exemplary tax expert; very professional, efficient, courteous, patient and caring. She is also well versed in tax preparation. Superior Customer Service. I hope she will be available to help me next year. TurboTax is beyond the best!!!!
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome service. It was very easy to use and the notes were effective where I had questions.
Date published: 2023-03-18
Rated 5 out of 5 by from awesome very easy to use as it was my first time being eligible to file taxes.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6138