TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 4 out of 5 by from Turbotax Is excellent! Everything was great with the software, but it "hung-up" right when I was submitting my return! I called support and was on hold for not too long, but it seemed that someone picked up the call, but they weren't really there?
Date published: 2021-03-17
Rated 5 out of 5 by from TURBOTAX IS THE BEST! TURBOTAX IS QUICK AND EASY. THEY WALK YOU THROUGH STEP BY STEP TO MAKE SURE YOUR GET YOUR BIGGEST REFUND POSSIBLE. DEFINITLEY RECOMMEND IT TO ALL MY FRIENDS AND FAMILY.
Date published: 2021-03-17
Rated 5 out of 5 by from Live Help was Awesome! I used the premier version because of extra circumstances this year. I had to file 2 different state forms which were rather confusing. I was able to connect with a live tax expert who reviewed my forms, answered my questions, and was extremely helpful. I felt confident filing when our session was done.
Date published: 2021-03-17
Rated 5 out of 5 by from amazing service and support filing was a breeze even though i had state taxes as well.
Date published: 2021-03-17
Rated 2 out of 5 by from Much more difficult than past versions Even for a simple return, which should be free, the software is more difficult than prior versions. We went to a tax professional for one year, and getting back into TurboTax was not easy - rather than recognizing the gap, it populated with incorrect information. It is full of up-sell suggestions, which are very annoying and cause consternation.....what if you really need to spend more money on an upgraded version? Not likely, but it feel pretty pushy.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax was great Easy to use. Fast and effective without shortcuts or ambiguity in regards to the filing process.
Date published: 2021-03-17
Rated 4 out of 5 by from Good Very user friendly and simple to use, was able to get through tax input with little trouble.
Date published: 2021-03-17
Rated 4 out of 5 by from Very helpful. Very helpful will for sure be using this app nest time tax season comes around.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Makes It Easy! Fantastic experience as always. Couldn't ask for a better user-friendly format. They've done a great job anticipating questions and providing answers and clarifications.
Date published: 2021-03-17
Rated 3 out of 5 by from State filing a problem if you had more than 1 job I have to mail my files instead of being able to eFile due to the fact I changed jobs in the state within one year.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6136
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax Is excellent! Everything was great with the software, but it "hung-up" right when I was submitting my return! I called support and was on hold for not too long, but it seemed that someone picked up the call, but they weren't really there?
Date published: 2021-03-17
Rated 5 out of 5 by from TURBOTAX IS THE BEST! TURBOTAX IS QUICK AND EASY. THEY WALK YOU THROUGH STEP BY STEP TO MAKE SURE YOUR GET YOUR BIGGEST REFUND POSSIBLE. DEFINITLEY RECOMMEND IT TO ALL MY FRIENDS AND FAMILY.
Date published: 2021-03-17
Rated 5 out of 5 by from Live Help was Awesome! I used the premier version because of extra circumstances this year. I had to file 2 different state forms which were rather confusing. I was able to connect with a live tax expert who reviewed my forms, answered my questions, and was extremely helpful. I felt confident filing when our session was done.
Date published: 2021-03-17
Rated 5 out of 5 by from amazing service and support filing was a breeze even though i had state taxes as well.
Date published: 2021-03-17
Rated 2 out of 5 by from Much more difficult than past versions Even for a simple return, which should be free, the software is more difficult than prior versions. We went to a tax professional for one year, and getting back into TurboTax was not easy - rather than recognizing the gap, it populated with incorrect information. It is full of up-sell suggestions, which are very annoying and cause consternation.....what if you really need to spend more money on an upgraded version? Not likely, but it feel pretty pushy.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax was great Easy to use. Fast and effective without shortcuts or ambiguity in regards to the filing process.
Date published: 2021-03-17
Rated 4 out of 5 by from Good Very user friendly and simple to use, was able to get through tax input with little trouble.
Date published: 2021-03-17
Rated 4 out of 5 by from Very helpful. Very helpful will for sure be using this app nest time tax season comes around.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Makes It Easy! Fantastic experience as always. Couldn't ask for a better user-friendly format. They've done a great job anticipating questions and providing answers and clarifications.
Date published: 2021-03-17
Rated 3 out of 5 by from State filing a problem if you had more than 1 job I have to mail my files instead of being able to eFile due to the fact I changed jobs in the state within one year.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6136