TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax takes you by the hand on each item, so there is no guessing or confusion. Easy for any level of Taxpayer . (If you are capable of making money. . . you con use Turbo Tax)
Date published: 2022-04-08
Rated 3 out of 5 by from I like it but it's a bit pricey. It's easy to do, just a little hard on the wallet.
Date published: 2022-04-08
Rated 1 out of 5 by from No customer service available in a timely manner I have used Turbo Tax for several years but I am going to look for something else next year. When it works, it works good, when it doesn't you might as well go back to doing paper returns. I had an amended return that kept rejecting for 3 days straight. Couldn't find help from Turbo Tax. Finally mailed a paper return.
Date published: 2022-04-08
Rated 4 out of 5 by from Turbo is a great way to prepare your taxes. I have a problem with a payment method and the Turbo Tax Rep was very helpful and help me to resolve my issue.
Date published: 2022-04-08
Rated 5 out of 5 by from Great job Very easy to work with. Did a great job and maximized my return.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax Is Great It was very simple and excellent. Very self explanatory
Date published: 2022-04-08
Rated 4 out of 5 by from Great Tax Program I had only one problem with Turbo Tax this year. It asks for 1099 Misc information but doesn't take you to your Schedule E to take your deductions. It made it confusing and I had to go back several times to figure out how to put the deductions on the form.
Date published: 2022-04-08
Rated 5 out of 5 by from Absolutely Amazing Customer Service I had a question that I couldn't figure out through chat so I had a love person call me Cledsis had 20 years of expert experience he was amazing. He went above and beyond with helping me with my taxes. He even checked to make sure everything was correct. I beyond great full.
Date published: 2022-04-08
Rated 5 out of 5 by from Good TurboTax is good for taxes. Get Turbotax and do your taxes turbo
Date published: 2022-04-08
Rated 5 out of 5 by from Year after year Turbo tax has been able to grow with my evolving tax scenario and complexity as the years have gone by. Turbo tax is still getting the job done for me. That's awesome.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 6134
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax takes you by the hand on each item, so there is no guessing or confusion. Easy for any level of Taxpayer . (If you are capable of making money. . . you con use Turbo Tax)
Date published: 2022-04-08
Rated 3 out of 5 by from I like it but it's a bit pricey. It's easy to do, just a little hard on the wallet.
Date published: 2022-04-08
Rated 1 out of 5 by from No customer service available in a timely manner I have used Turbo Tax for several years but I am going to look for something else next year. When it works, it works good, when it doesn't you might as well go back to doing paper returns. I had an amended return that kept rejecting for 3 days straight. Couldn't find help from Turbo Tax. Finally mailed a paper return.
Date published: 2022-04-08
Rated 4 out of 5 by from Turbo is a great way to prepare your taxes. I have a problem with a payment method and the Turbo Tax Rep was very helpful and help me to resolve my issue.
Date published: 2022-04-08
Rated 5 out of 5 by from Great job Very easy to work with. Did a great job and maximized my return.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax Is Great It was very simple and excellent. Very self explanatory
Date published: 2022-04-08
Rated 4 out of 5 by from Great Tax Program I had only one problem with Turbo Tax this year. It asks for 1099 Misc information but doesn't take you to your Schedule E to take your deductions. It made it confusing and I had to go back several times to figure out how to put the deductions on the form.
Date published: 2022-04-08
Rated 5 out of 5 by from Absolutely Amazing Customer Service I had a question that I couldn't figure out through chat so I had a love person call me Cledsis had 20 years of expert experience he was amazing. He went above and beyond with helping me with my taxes. He even checked to make sure everything was correct. I beyond great full.
Date published: 2022-04-08
Rated 5 out of 5 by from Good TurboTax is good for taxes. Get Turbotax and do your taxes turbo
Date published: 2022-04-08
Rated 5 out of 5 by from Year after year Turbo tax has been able to grow with my evolving tax scenario and complexity as the years have gone by. Turbo tax is still getting the job done for me. That's awesome.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 6134