TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Caro22 from
Turbo Tax is easy to use
Turbo tax takes you by the hand on each item, so there is no guessing or confusion. Easy for any level of Taxpayer . (If you are capable of making money. . . you con use Turbo Tax)
Date published: 2022-04-08
Rated 3 out of 5 by
Jayhaha from
I like it but it's a bit pricey.
It's easy to do, just a little hard on the wallet.
Date published: 2022-04-08
Rated 1 out of 5 by
Rejected Federal 1040X from
No customer service available in a timely manner
I have used Turbo Tax for several years but I am going to look for something else next year. When it works, it works good, when it doesn't you might as well go back to doing paper returns. I had an amended return that kept rejecting for 3 days straight. Couldn't find help from Turbo Tax. Finally mailed a paper return.
Date published: 2022-04-08
Rated 4 out of 5 by
MsVee72 from
Turbo is a great way to prepare your taxes.
I have a problem with a payment method and the Turbo Tax Rep was very helpful and help me to resolve my issue.
Date published: 2022-04-08
Rated 5 out of 5 by
DU5T from
Great job
Very easy to work with. Did a great job and maximized my return.
Date published: 2022-04-08
Rated 5 out of 5 by
Jovahn from
Turbo Tax Is Great
It was very simple and excellent. Very self explanatory
Date published: 2022-04-08
Rated 4 out of 5 by
Proffelecia from
Great Tax Program
I had only one problem with Turbo Tax this year. It asks for 1099 Misc information but doesn't take you to your Schedule E to take your deductions. It made it confusing and I had to go back several times to figure out how to put the deductions on the form.
Date published: 2022-04-08
Rated 5 out of 5 by
Gully99 from
Absolutely Amazing Customer Service
I had a question that I couldn't figure out through chat so I had a love person call me Cledsis had 20 years of expert experience he was amazing. He went above and beyond with helping me with my taxes. He even checked to make sure everything was correct. I beyond great full.
Date published: 2022-04-08
Rated 5 out of 5 by
elpollolocco from
Good
TurboTax is good for taxes. Get Turbotax and do your taxes turbo
Date published: 2022-04-08
Rated 5 out of 5 by
Luke John from
Year after year
Turbo tax has been able to grow with my evolving tax scenario and complexity as the years have gone by. Turbo tax is still getting the job done for me. That's awesome.
All TurboTax® Offerings Reviews - Page 6134
Date published: 2022-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Caro22 from
Turbo Tax is easy to use
Turbo tax takes you by the hand on each item, so there is no guessing or confusion. Easy for any level of Taxpayer . (If you are capable of making money. . . you con use Turbo Tax)
Date published: 2022-04-08
Rated 3 out of 5 by
Jayhaha from
I like it but it's a bit pricey.
It's easy to do, just a little hard on the wallet.
Date published: 2022-04-08
Rated 1 out of 5 by
Rejected Federal 1040X from
No customer service available in a timely manner
I have used Turbo Tax for several years but I am going to look for something else next year. When it works, it works good, when it doesn't you might as well go back to doing paper returns. I had an amended return that kept rejecting for 3 days straight. Couldn't find help from Turbo Tax. Finally mailed a paper return.
Date published: 2022-04-08
Rated 4 out of 5 by
MsVee72 from
Turbo is a great way to prepare your taxes.
I have a problem with a payment method and the Turbo Tax Rep was very helpful and help me to resolve my issue.
Date published: 2022-04-08
Rated 5 out of 5 by
DU5T from
Great job
Very easy to work with. Did a great job and maximized my return.
Date published: 2022-04-08
Rated 5 out of 5 by
Jovahn from
Turbo Tax Is Great
It was very simple and excellent. Very self explanatory
Date published: 2022-04-08
Rated 4 out of 5 by
Proffelecia from
Great Tax Program
I had only one problem with Turbo Tax this year. It asks for 1099 Misc information but doesn't take you to your Schedule E to take your deductions. It made it confusing and I had to go back several times to figure out how to put the deductions on the form.
Date published: 2022-04-08
Rated 5 out of 5 by
Gully99 from
Absolutely Amazing Customer Service
I had a question that I couldn't figure out through chat so I had a love person call me Cledsis had 20 years of expert experience he was amazing. He went above and beyond with helping me with my taxes. He even checked to make sure everything was correct. I beyond great full.
Date published: 2022-04-08
Rated 5 out of 5 by
elpollolocco from
Good
TurboTax is good for taxes. Get Turbotax and do your taxes turbo
Date published: 2022-04-08
Rated 5 out of 5 by
Luke John from
Year after year
Turbo tax has been able to grow with my evolving tax scenario and complexity as the years have gone by. Turbo tax is still getting the job done for me. That's awesome.
All TurboTax® Offerings Reviews - Page 6134
Date published: 2022-04-08