TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Better refund with live tax professional I almost messed up my taxes but thankfully with the service of having a live tax professional look over all my info I was able to get a better refund.
Date published: 2022-07-12
Rated 5 out of 5 by from turbo tax is awesome It was really easy to use. I will be using it again next year.
Date published: 2022-07-12
Rated 5 out of 5 by from Turbotax full service This engagement with Jenna was outstanding. Could not have been better. The original engagement however I had with another tax expert before the April deadline ended up poorly with a message from her telling me that "the big boys upstairs" did not allow her to continue the work with me given her heavy load.
Date published: 2022-07-12
Rated 4 out of 5 by from I believe has helped me save by doing it by myself This was self explanatory which is great! I can wait to receive my refund I will then be relieved.
Date published: 2022-07-12
Rated 5 out of 5 by from Great service great service, pretty easy to use and saved me time and money
Date published: 2022-07-12
Rated 5 out of 5 by from Turbo tax return is the best!!! I honestly had no idea how to do my own taxes… I’m a mom, but haven’t been lucky enough to gain the “mom knowledge” just yet… still waiting.. they make it so easy by just asking you to input information (with very clear and detailed explanations of where the information will be). Doing taxes is no longer something that causes me anxiety! I like them so much I have applied to work for them!
Date published: 2022-07-12
Rated 4 out of 5 by from Turbo Tax escalated help While the base software is not very good at explaining about foreign income and foreign tax credits, I got good answers from the tax preparation service
Date published: 2022-07-12
Rated 5 out of 5 by from Turbo Tax is the best! Paul was great help! Turbo Tax is user friendly!! I recommend Turbo Tax to all my friends!
Date published: 2022-07-12
Rated 5 out of 5 by from Turbo is the best!!! It was simple and quick. Was able to complete during my lunch hour.
Date published: 2022-07-12
Rated 1 out of 5 by from Turbo Tax desk top lost all my files I HAVE USED TURBO TAX DESK TOP FOR OVER 10 YEARS. WHEN I USED DESK TOP TURBO TAX TO FILE MY 2021 FEDERAL AND STATE TAX RETURNS ELECTRONICAALY 1/30/22 EVERY THING WORK FINE - GOT MY REFUND. NOW AT 7/14/22 WHEN i GO BACK TO REVIEW MY FILES TURBO TAX CAN NOT FIND MY RETURN AND NO PDF FILE IS ON MY COMPUTER (I AM SURE I SAVED IT AS A PDF FILE AS WELL AS PRINTING A HARD COPY). HELP BY PHONE WITH YOUR REP - JOSH - COULD NOT FIND IT. SO I SPENT 4 HOURS RECREATING THE SAME FILE THAT GOT LOST. I HOPE THIS FILE WILL BE AVAILABLE FOR FOR MY 2022 RETURN WITH ITS CARRY FORWARD DATA BUT HAVE LOST A LOT OF FAITH IN TURBO TAX THAT IT WILL.
Date published: 2022-07-12
All TurboTax® Offerings Reviews - Page 6133
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Better refund with live tax professional I almost messed up my taxes but thankfully with the service of having a live tax professional look over all my info I was able to get a better refund.
Date published: 2022-07-12
Rated 5 out of 5 by from turbo tax is awesome It was really easy to use. I will be using it again next year.
Date published: 2022-07-12
Rated 5 out of 5 by from Turbotax full service This engagement with Jenna was outstanding. Could not have been better. The original engagement however I had with another tax expert before the April deadline ended up poorly with a message from her telling me that "the big boys upstairs" did not allow her to continue the work with me given her heavy load.
Date published: 2022-07-12
Rated 4 out of 5 by from I believe has helped me save by doing it by myself This was self explanatory which is great! I can wait to receive my refund I will then be relieved.
Date published: 2022-07-12
Rated 5 out of 5 by from Great service great service, pretty easy to use and saved me time and money
Date published: 2022-07-12
Rated 5 out of 5 by from Turbo tax return is the best!!! I honestly had no idea how to do my own taxes… I’m a mom, but haven’t been lucky enough to gain the “mom knowledge” just yet… still waiting.. they make it so easy by just asking you to input information (with very clear and detailed explanations of where the information will be). Doing taxes is no longer something that causes me anxiety! I like them so much I have applied to work for them!
Date published: 2022-07-12
Rated 4 out of 5 by from Turbo Tax escalated help While the base software is not very good at explaining about foreign income and foreign tax credits, I got good answers from the tax preparation service
Date published: 2022-07-12
Rated 5 out of 5 by from Turbo Tax is the best! Paul was great help! Turbo Tax is user friendly!! I recommend Turbo Tax to all my friends!
Date published: 2022-07-12
Rated 5 out of 5 by from Turbo is the best!!! It was simple and quick. Was able to complete during my lunch hour.
Date published: 2022-07-12
Rated 1 out of 5 by from Turbo Tax desk top lost all my files I HAVE USED TURBO TAX DESK TOP FOR OVER 10 YEARS. WHEN I USED DESK TOP TURBO TAX TO FILE MY 2021 FEDERAL AND STATE TAX RETURNS ELECTRONICAALY 1/30/22 EVERY THING WORK FINE - GOT MY REFUND. NOW AT 7/14/22 WHEN i GO BACK TO REVIEW MY FILES TURBO TAX CAN NOT FIND MY RETURN AND NO PDF FILE IS ON MY COMPUTER (I AM SURE I SAVED IT AS A PDF FILE AS WELL AS PRINTING A HARD COPY). HELP BY PHONE WITH YOUR REP - JOSH - COULD NOT FIND IT. SO I SPENT 4 HOURS RECREATING THE SAME FILE THAT GOT LOST. I HOPE THIS FILE WILL BE AVAILABLE FOR FOR MY 2022 RETURN WITH ITS CARRY FORWARD DATA BUT HAVE LOST A LOT OF FAITH IN TURBO TAX THAT IT WILL.
Date published: 2022-07-12
All TurboTax® Offerings Reviews - Page 6133