TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Very good service! This is the first time I tried to do my taxes online. I was a bit hesitant, but all worked out OK! Very satisfied!
Date published: 2021-03-17
Rated 5 out of 5 by from I love the free version of Turbo Tax The program is easy to use and very thorough. I feel confident that it was done accurately
Date published: 2021-03-17
Rated 5 out of 5 by from Tax Time with little pain Premium saves me hours. will use it next year, Again !
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax is great! I have always used TurboTax since I started doing my own. Always easy to use. Will only use this for my tax filing!
Date published: 2021-03-17
Rated 4 out of 5 by from yay way to go................................................
Date published: 2021-03-17
Rated 5 out of 5 by from Super Special! The only reason I didn't give it six stars is because it didn't read my mind. That and there are only five stars.
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax is Very, Very Good I've been using TurboTax almost since its inception. Every year has been an improvement, with few exceptions. I had issues with this year's product, however, concerning the treatment of "Foreign Tax Paid"-I became so frustrated and confused that I dropped the whole thing and decided to just pay tax on the amount, which was only $51.00 and not worth the angst. You have some work to do to make that section livable for the average taxpayer. It's just too complicated, and the terminology is unfamiliar.
Date published: 2021-03-17
Rated 2 out of 5 by from Bugs issues and upgrades required all the time Because I had to file a 1099, I had to upgrade to the self-employed version which cost $120 which I was totally fine with. Then I had an issue with my schedule c section and when tried to contact a live agent, required an upgrade to $200 (and extra $80 for some assistance.) I looked around online to see how to fix it and apparently it's a bug in their system that they still haven't fixed?? Also when I got to the checkout, they were charging me an additional $40 to pay using my tax return which I thought was ridiculous!
Date published: 2021-03-17
Rated 3 out of 5 by from TurboTax was ok this time I have been using TurboTax for the past 15 years now and I have enjoyed the convenience of doing it myself online, but this year was different and caused me some concern, but I still moved forward with it, however, it may be last year. TurboTax is an awesome tool to use if you don't have a lot going on. I actually used the Live CPA feature, which was quite expensive only to be given a link that I probably should have googled myself instead of asking for assistance.
Date published: 2021-03-17
Rated 5 out of 5 by from It was easy It was easy to use and I felt good about submitting my return by myself
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6132
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very good service! This is the first time I tried to do my taxes online. I was a bit hesitant, but all worked out OK! Very satisfied!
Date published: 2021-03-17
Rated 5 out of 5 by from I love the free version of Turbo Tax The program is easy to use and very thorough. I feel confident that it was done accurately
Date published: 2021-03-17
Rated 5 out of 5 by from Tax Time with little pain Premium saves me hours. will use it next year, Again !
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax is great! I have always used TurboTax since I started doing my own. Always easy to use. Will only use this for my tax filing!
Date published: 2021-03-17
Rated 4 out of 5 by from yay way to go................................................
Date published: 2021-03-17
Rated 5 out of 5 by from Super Special! The only reason I didn't give it six stars is because it didn't read my mind. That and there are only five stars.
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax is Very, Very Good I've been using TurboTax almost since its inception. Every year has been an improvement, with few exceptions. I had issues with this year's product, however, concerning the treatment of "Foreign Tax Paid"-I became so frustrated and confused that I dropped the whole thing and decided to just pay tax on the amount, which was only $51.00 and not worth the angst. You have some work to do to make that section livable for the average taxpayer. It's just too complicated, and the terminology is unfamiliar.
Date published: 2021-03-17
Rated 2 out of 5 by from Bugs issues and upgrades required all the time Because I had to file a 1099, I had to upgrade to the self-employed version which cost $120 which I was totally fine with. Then I had an issue with my schedule c section and when tried to contact a live agent, required an upgrade to $200 (and extra $80 for some assistance.) I looked around online to see how to fix it and apparently it's a bug in their system that they still haven't fixed?? Also when I got to the checkout, they were charging me an additional $40 to pay using my tax return which I thought was ridiculous!
Date published: 2021-03-17
Rated 3 out of 5 by from TurboTax was ok this time I have been using TurboTax for the past 15 years now and I have enjoyed the convenience of doing it myself online, but this year was different and caused me some concern, but I still moved forward with it, however, it may be last year. TurboTax is an awesome tool to use if you don't have a lot going on. I actually used the Live CPA feature, which was quite expensive only to be given a link that I probably should have googled myself instead of asking for assistance.
Date published: 2021-03-17
Rated 5 out of 5 by from It was easy It was easy to use and I felt good about submitting my return by myself
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6132