TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax Review This is my second year using TurboTax Deluxe as my tax filing software. There was a glitch in my filing this year. However, TurboTax was extremely helpful in recognizing the glitch and providing me with simple, easy-to-understand instructions to correct the glitch and re-file my taxes. I followed the instructions the refiled and have received notification from my financial institution my refund is on the way.
Date published: 2021-03-02
Rated 4 out of 5 by from good It was okay but it too long in some area' s of the prosess.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is AWSOME! Turbo tax is a friendly and easy app. Love how it takes you set by step. It's better than hand written tax forms, makes me feel like a REAL CPA (haha1).
Date published: 2021-03-02
Rated 1 out of 5 by from Extremely difficult to use this year!! I have used TurboTax for over 20 years and have never had so many issues with the software. The updating of the software was a nightmare and was on the phone with tech support for well over an hour. I still had to use work arounds to get it updated. What should have taken me 1 day to complete took over 4 days because I had to close the program every time I had to update and open all sorts of Windows functions to complete the update.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Awesome!! great product! would recommend it to my family members.
Date published: 2021-03-02
Rated 5 out of 5 by from Great Site Very Easy And helpful. Been using for 7 years. Love Turbo Tax!
Date published: 2021-03-02
Rated 5 out of 5 by from easy to use! turbo taz was alot of people to me to use filing this year, im a bit unorganized they said it was super esy and it was i had more than ONE w2. which most taxes places charge extra for each one.
Date published: 2021-03-02
Rated 5 out of 5 by from First Time User, Would Use Again I used TurboTax Basic for the first time. It was recommended to me by friends. It takes a while to manually input all your info but it really helped me. It got me exactly what I needed. Would definitely recommend for first time or basic filers.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is very convenient Extremely satisfied with the quality of service provided.
Date published: 2021-03-02
Rated 2 out of 5 by from Can't get a response to get help! NOT GOOD.I tried to file the CA forms by efiling and you would not allow me to pay the $20. I could not get help after trying for 3 days. You would allow me to speak to someone. The program sucks!!!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 6125
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax Review This is my second year using TurboTax Deluxe as my tax filing software. There was a glitch in my filing this year. However, TurboTax was extremely helpful in recognizing the glitch and providing me with simple, easy-to-understand instructions to correct the glitch and re-file my taxes. I followed the instructions the refiled and have received notification from my financial institution my refund is on the way.
Date published: 2021-03-02
Rated 4 out of 5 by from good It was okay but it too long in some area' s of the prosess.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is AWSOME! Turbo tax is a friendly and easy app. Love how it takes you set by step. It's better than hand written tax forms, makes me feel like a REAL CPA (haha1).
Date published: 2021-03-02
Rated 1 out of 5 by from Extremely difficult to use this year!! I have used TurboTax for over 20 years and have never had so many issues with the software. The updating of the software was a nightmare and was on the phone with tech support for well over an hour. I still had to use work arounds to get it updated. What should have taken me 1 day to complete took over 4 days because I had to close the program every time I had to update and open all sorts of Windows functions to complete the update.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Awesome!! great product! would recommend it to my family members.
Date published: 2021-03-02
Rated 5 out of 5 by from Great Site Very Easy And helpful. Been using for 7 years. Love Turbo Tax!
Date published: 2021-03-02
Rated 5 out of 5 by from easy to use! turbo taz was alot of people to me to use filing this year, im a bit unorganized they said it was super esy and it was i had more than ONE w2. which most taxes places charge extra for each one.
Date published: 2021-03-02
Rated 5 out of 5 by from First Time User, Would Use Again I used TurboTax Basic for the first time. It was recommended to me by friends. It takes a while to manually input all your info but it really helped me. It got me exactly what I needed. Would definitely recommend for first time or basic filers.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is very convenient Extremely satisfied with the quality of service provided.
Date published: 2021-03-02
Rated 2 out of 5 by from Can't get a response to get help! NOT GOOD.I tried to file the CA forms by efiling and you would not allow me to pay the $20. I could not get help after trying for 3 days. You would allow me to speak to someone. The program sucks!!!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 6125