TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty okay this time It was very confusing when it jumped a credit karma, and then, when I went back, the person that I was connected with exited the chat, and it would’ve been useful to have them still there for a little bit more guidance but all in all. Good service
Date published: 2023-03-17
Rated 3 out of 5 by from update how irritating to have to update a dozen times while filling out informaiton
Date published: 2023-03-17
Rated 4 out of 5 by from Worthwhile I find that Turbo Tax gives me the security of knowing that I am working with a knowledgeable tax participation agency. However, I get a headache each year because of the multiple IRA items and conflicting requests. I will continue to use Turbo Tax because I want to be part of the equation, even with the headache.
Date published: 2023-03-17
Rated 5 out of 5 by from Super Easy Taxes Very easy and quick process. Turbo Tax is simple and intuitive.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax Review Guides me through each step. More complicated than in previous years, multiple ID checks, which can get tiresome.
Date published: 2023-03-17
Rated 4 out of 5 by from Very quick and efficient I have been using Turbo Tax for several years now. It has always been a very quick and efficient way to get my taxes and done and my return sent. This year, I noticed the price has gone up substantially, but it was still very quick and easy to use.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax 2022 Good experience and much less stress. It was helpful to have someone do my taxes for me this year.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax - great product! Very user friendly and fast completion times. Would use again,
Date published: 2023-03-17
Rated 5 out of 5 by from TURBO TAX WAS VERY EASY TO FOLLOW DID NOT ENGAGE BUT ALL THE INFO WAS VERY HELPFUL AND EASY TO FOLLOW
Date published: 2023-03-17
Rated 4 out of 5 by from It takes to long to speak with a representative It took at least an Hour and a half to speak with someone Just to find out that I would have to pay an extra 40 dollars to e file my return. This should of been included in the Purchase of Premier Turbo Tax when we downloaded from the web.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6124
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty okay this time It was very confusing when it jumped a credit karma, and then, when I went back, the person that I was connected with exited the chat, and it would’ve been useful to have them still there for a little bit more guidance but all in all. Good service
Date published: 2023-03-17
Rated 3 out of 5 by from update how irritating to have to update a dozen times while filling out informaiton
Date published: 2023-03-17
Rated 4 out of 5 by from Worthwhile I find that Turbo Tax gives me the security of knowing that I am working with a knowledgeable tax participation agency. However, I get a headache each year because of the multiple IRA items and conflicting requests. I will continue to use Turbo Tax because I want to be part of the equation, even with the headache.
Date published: 2023-03-17
Rated 5 out of 5 by from Super Easy Taxes Very easy and quick process. Turbo Tax is simple and intuitive.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax Review Guides me through each step. More complicated than in previous years, multiple ID checks, which can get tiresome.
Date published: 2023-03-17
Rated 4 out of 5 by from Very quick and efficient I have been using Turbo Tax for several years now. It has always been a very quick and efficient way to get my taxes and done and my return sent. This year, I noticed the price has gone up substantially, but it was still very quick and easy to use.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax 2022 Good experience and much less stress. It was helpful to have someone do my taxes for me this year.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax - great product! Very user friendly and fast completion times. Would use again,
Date published: 2023-03-17
Rated 5 out of 5 by from TURBO TAX WAS VERY EASY TO FOLLOW DID NOT ENGAGE BUT ALL THE INFO WAS VERY HELPFUL AND EASY TO FOLLOW
Date published: 2023-03-17
Rated 4 out of 5 by from It takes to long to speak with a representative It took at least an Hour and a half to speak with someone Just to find out that I would have to pay an extra 40 dollars to e file my return. This should of been included in the Purchase of Premier Turbo Tax when we downloaded from the web.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6124