TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Overall good experience i have used Turbotax for a few years now and this year was the first time i had an issue. I could not fix the "excess contribution" error with my first two agents that i spoke with but finally (after a few hours) a new agent name Ethan (who was great) worked with me for an hour and 6 minutes to resolve the issue. This years return took me a few hours longer than i wanted but eventually it all worked out.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo tax is great. Turbo tax is a great way to do your taxes. Very easy.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use. Easy for an individual to use. I did have a question about something I was confused about, and I was able to talk to a live representative who answered all my questions. Good support.
Date published: 2021-03-01
Rated 4 out of 5 by from Simple to use Turbo Tax is so simple to use and gives you options of filing your taxes while searching for all possible refunds.
Date published: 2021-03-01
Rated 5 out of 5 by from Great! I've used turbo tax 5x now and went to a tax person in between once and feel like I wasted my time and money using one. I only did the one year because I purchased a home.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Wonderful! Been using Turbo Tax for many years and still love it! Very efficient and easy!!
Date published: 2021-03-01
Rated 3 out of 5 by from Not as good as in previous years I entered all of my informaiton, as indicated in the program. However, the "SmartCheck" found math problems that it wanted me to fix out of context. "Enter the correct value in Box 17" (or whatever) I had to look at the physical forms and calculate my own taxes, which is part of what I pay to have Turbotax do for me, when purchasing the TurboTax product. I'm less confident than I have been, historically, that the TurboTax calculations are on target as they should be.
Date published: 2021-03-01
Rated 5 out of 5 by from So Easy!!! I have used TurboTax for three years. I love that it walks me through each step, offers explanations when desired, and carries over information form the previous year. Taxes always seemed so intimidating and I hired an accountant for years because I had no idea where to begin. TurboTax makes it easy and gives me the confidence to file my own taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Why am I being charged taxes for filing my taxes? TurboTax is great and convinient. But. Why am I being charged taxes for filing my taxes? I filed my taxes myself and am being charged more money on top of it?
Date published: 2021-03-01
Rated 5 out of 5 by from Always satisfied with the results. It's so easy to use. Made it quick and acquired. There was only one issue when finishing the e-file portion. Perhaps was a glitch or something. I hope it gets better so people don't get frustrated.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6115
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Overall good experience i have used Turbotax for a few years now and this year was the first time i had an issue. I could not fix the "excess contribution" error with my first two agents that i spoke with but finally (after a few hours) a new agent name Ethan (who was great) worked with me for an hour and 6 minutes to resolve the issue. This years return took me a few hours longer than i wanted but eventually it all worked out.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo tax is great. Turbo tax is a great way to do your taxes. Very easy.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use. Easy for an individual to use. I did have a question about something I was confused about, and I was able to talk to a live representative who answered all my questions. Good support.
Date published: 2021-03-01
Rated 4 out of 5 by from Simple to use Turbo Tax is so simple to use and gives you options of filing your taxes while searching for all possible refunds.
Date published: 2021-03-01
Rated 5 out of 5 by from Great! I've used turbo tax 5x now and went to a tax person in between once and feel like I wasted my time and money using one. I only did the one year because I purchased a home.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Wonderful! Been using Turbo Tax for many years and still love it! Very efficient and easy!!
Date published: 2021-03-01
Rated 3 out of 5 by from Not as good as in previous years I entered all of my informaiton, as indicated in the program. However, the "SmartCheck" found math problems that it wanted me to fix out of context. "Enter the correct value in Box 17" (or whatever) I had to look at the physical forms and calculate my own taxes, which is part of what I pay to have Turbotax do for me, when purchasing the TurboTax product. I'm less confident than I have been, historically, that the TurboTax calculations are on target as they should be.
Date published: 2021-03-01
Rated 5 out of 5 by from So Easy!!! I have used TurboTax for three years. I love that it walks me through each step, offers explanations when desired, and carries over information form the previous year. Taxes always seemed so intimidating and I hired an accountant for years because I had no idea where to begin. TurboTax makes it easy and gives me the confidence to file my own taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Why am I being charged taxes for filing my taxes? TurboTax is great and convinient. But. Why am I being charged taxes for filing my taxes? I filed my taxes myself and am being charged more money on top of it?
Date published: 2021-03-01
Rated 5 out of 5 by from Always satisfied with the results. It's so easy to use. Made it quick and acquired. There was only one issue when finishing the e-file portion. Perhaps was a glitch or something. I hope it gets better so people don't get frustrated.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6115