TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Expensive and trying to nag you to upgrade Very pricey and always trying to upgrade your service constantly
Date published: 2021-05-17
Rated 2 out of 5 by from Turbo tax, quit updating the requirements the list of financial entities is too short, ours was not on the list to import our information. Older computers can not handle the upgrades required to run turbo Tax. Next year I will have to find a different tax service rather than a new computer. Not cool. Your navigation "back" is difficult to use.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is good I am yet to figure it out how it is free free free free
Date published: 2021-05-17
Rated 5 out of 5 by from Love it! Keeps all information necessary from year to year and connects to FAFSA. Makes everything so easy.
Date published: 2021-05-17
Rated 3 out of 5 by from Downloading and the online version should be the s I ordered a copy and received a code from Amazon, and when I went to my online Intuit site, I couldn't enter the code. It wouldn't accept it. After well over an hour online, I learned they're different. They're not really different but you guys make them virtually "different" so you can charge different amounts. Extremely frustrating. I had to pull my online records down and put them on my computer and install the software. These should be seamless, not arbitrarily separated. For this reason, I'm not apt to recommend this software. It should be made as easy as possible- taxes are frustrating enough without this added confusion/complication.
Date published: 2021-05-17
Rated 5 out of 5 by from So much help with online sales income I was completely confused how to declare my PayPal income and deduct my expenses. The self-employed version helped so much.
Date published: 2021-05-17
Rated 5 out of 5 by from Good Service An expert spoke with me for over an hour and helped me understand multiple ways of reducing my taxable income, with the biggest one being the depreciation deduction on a car purchase for my business.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is an easy to follow way to file taxes I have used Turbo Tax for 15 years, I have always been very pleased with the easy to enter the accurate numbers and Turbo Tax even reviews numbers and info, then will give you the chance to change any mistakes.
Date published: 2021-05-17
Rated 5 out of 5 by from Still Great I have been using TurboTax for over 10 years. As a Clergy person it is a big deal to have a program to help with all the intricacies of my income and expenses and SSI, Federal and State requirements.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS AWESOME Didn't engage with anyone. turbo tax help me answer any questions trough the process for e file
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 612
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Expensive and trying to nag you to upgrade Very pricey and always trying to upgrade your service constantly
Date published: 2021-05-17
Rated 2 out of 5 by from Turbo tax, quit updating the requirements the list of financial entities is too short, ours was not on the list to import our information. Older computers can not handle the upgrades required to run turbo Tax. Next year I will have to find a different tax service rather than a new computer. Not cool. Your navigation "back" is difficult to use.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is good I am yet to figure it out how it is free free free free
Date published: 2021-05-17
Rated 5 out of 5 by from Love it! Keeps all information necessary from year to year and connects to FAFSA. Makes everything so easy.
Date published: 2021-05-17
Rated 3 out of 5 by from Downloading and the online version should be the s I ordered a copy and received a code from Amazon, and when I went to my online Intuit site, I couldn't enter the code. It wouldn't accept it. After well over an hour online, I learned they're different. They're not really different but you guys make them virtually "different" so you can charge different amounts. Extremely frustrating. I had to pull my online records down and put them on my computer and install the software. These should be seamless, not arbitrarily separated. For this reason, I'm not apt to recommend this software. It should be made as easy as possible- taxes are frustrating enough without this added confusion/complication.
Date published: 2021-05-17
Rated 5 out of 5 by from So much help with online sales income I was completely confused how to declare my PayPal income and deduct my expenses. The self-employed version helped so much.
Date published: 2021-05-17
Rated 5 out of 5 by from Good Service An expert spoke with me for over an hour and helped me understand multiple ways of reducing my taxable income, with the biggest one being the depreciation deduction on a car purchase for my business.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is an easy to follow way to file taxes I have used Turbo Tax for 15 years, I have always been very pleased with the easy to enter the accurate numbers and Turbo Tax even reviews numbers and info, then will give you the chance to change any mistakes.
Date published: 2021-05-17
Rated 5 out of 5 by from Still Great I have been using TurboTax for over 10 years. As a Clergy person it is a big deal to have a program to help with all the intricacies of my income and expenses and SSI, Federal and State requirements.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS AWESOME Didn't engage with anyone. turbo tax help me answer any questions trough the process for e file
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 612