TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Confusing Turbo Tax I'm an accountant and this years Turbo Tax is confusing. Last years was much simpler and quicker to go thru each section.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Easy To Use Tool for Taxes Easy to use step by step instructions. Help is available if needed.
Date published: 2023-03-18
Rated 5 out of 5 by from Somehow makes taxes fun Great product that's super easy to use. Makes taxes a breeze! The user interface is very appealing and fun! I especially like the "race" mode they've added which shows you how fast you completed your return
Date published: 2023-03-18
Rated 5 out of 5 by from Supper The help you I got with the agents through the chats were wonderful. I had a very good experience.
Date published: 2023-03-18
Rated 4 out of 5 by from Simple Fix would help When it comes time to file, you can no longer e-file federal (free) and print a state return to file by mail (e-file costs money). It seems like this would be a common step for cheap folks like me
Date published: 2023-03-18
Rated 1 out of 5 by from Still trying to hide fees and upgrades. This website will try and trick you into paying more for services. Nothing has changed with this companies tactics.
Date published: 2023-03-18
Rated 4 out of 5 by from The best for user experience, but high prices The questions are worded in a way that makes it easy to understand what your looking for. There were a few that were confusing, such as, the roth IRA contributions that needed to include January 2023 - April 18th 2023. Since it did not state this was for prior year (catch up) contributions it was confusing to add up since it would exceed the $6000 cap. I had issues with the upselling in the product last year. It has gotten better with asking questions in the beginning to make a guess at what it would cost before you spend all the time filling out the information. There is still to much up-selling in the product for my taste and I will likely more to a cheaper product if the competition catches up to the ease of filing, but it is nice to see improvements being made. I also ran across an issue when I had to click through everything I had already filled out, and then I hit the part where everything needed to be reviewed. Maybe a user error on my part but could also have been a bug.
Date published: 2023-03-18
Rated 5 out of 5 by from Very helpful Very straight forward and helpful. Resolved my problem within less than 20 minutes.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is awesome! Turbotax makes filing taxes easy. Thank you Turbotax!
Date published: 2023-03-18
Rated 5 out of 5 by from Turbotax review Definitely one of the ways you can get your taxes done from your kitchen table at 11pm
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6102
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Confusing Turbo Tax I'm an accountant and this years Turbo Tax is confusing. Last years was much simpler and quicker to go thru each section.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Easy To Use Tool for Taxes Easy to use step by step instructions. Help is available if needed.
Date published: 2023-03-18
Rated 5 out of 5 by from Somehow makes taxes fun Great product that's super easy to use. Makes taxes a breeze! The user interface is very appealing and fun! I especially like the "race" mode they've added which shows you how fast you completed your return
Date published: 2023-03-18
Rated 5 out of 5 by from Supper The help you I got with the agents through the chats were wonderful. I had a very good experience.
Date published: 2023-03-18
Rated 4 out of 5 by from Simple Fix would help When it comes time to file, you can no longer e-file federal (free) and print a state return to file by mail (e-file costs money). It seems like this would be a common step for cheap folks like me
Date published: 2023-03-18
Rated 1 out of 5 by from Still trying to hide fees and upgrades. This website will try and trick you into paying more for services. Nothing has changed with this companies tactics.
Date published: 2023-03-18
Rated 4 out of 5 by from The best for user experience, but high prices The questions are worded in a way that makes it easy to understand what your looking for. There were a few that were confusing, such as, the roth IRA contributions that needed to include January 2023 - April 18th 2023. Since it did not state this was for prior year (catch up) contributions it was confusing to add up since it would exceed the $6000 cap. I had issues with the upselling in the product last year. It has gotten better with asking questions in the beginning to make a guess at what it would cost before you spend all the time filling out the information. There is still to much up-selling in the product for my taste and I will likely more to a cheaper product if the competition catches up to the ease of filing, but it is nice to see improvements being made. I also ran across an issue when I had to click through everything I had already filled out, and then I hit the part where everything needed to be reviewed. Maybe a user error on my part but could also have been a bug.
Date published: 2023-03-18
Rated 5 out of 5 by from Very helpful Very straight forward and helpful. Resolved my problem within less than 20 minutes.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is awesome! Turbotax makes filing taxes easy. Thank you Turbotax!
Date published: 2023-03-18
Rated 5 out of 5 by from Turbotax review Definitely one of the ways you can get your taxes done from your kitchen table at 11pm
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6102