TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is Awesome!!! If it were not for Turbo Tax breaking down the various topics we have to navigate, I would not be able to understand and file my taxes.B
Date published: 2022-04-19
Rated 4 out of 5 by from User friendly Too many steps in Credit Karma nonsense...other than that...very convenient and user friendly.
Date published: 2022-04-19
Rated 5 out of 5 by from Nice Product Consistent through the years. Nothing else to say.
Date published: 2022-04-19
Rated 5 out of 5 by from Tubro Tax is easy to file Excellent for anyone to I did this myself by following the questions now I am confident that I can do it my self for ever!
Date published: 2022-04-19
Rated 5 out of 5 by from Love Turbo Tax Helped me a great deal to file and very professional
Date published: 2022-04-19
Rated 5 out of 5 by from Easy, Intuitive, and User Friendly Tool I've used TurboTax for years and wouldn't have it any other way; the tool is easy and intuitive to work through, the information provided throughout is helpful, and the customer service folks have always been knowledgeable and kind. Highly recommend!
Date published: 2022-04-19
Rated 1 out of 5 by from so annoying every year so freaking annoying to use - every - year. but sufficient for our last minute need to get it filed
Date published: 2022-04-19
Rated 1 out of 5 by from Keeps requesting activation I have had to activate 9 times total doing 3 returns. I also had to pay state e-file charges even though I e-filed state on one return. For some reason the first e-file on April 13, 2022 failed to complete and I had to re-e-file on April 18. I was charged $25 on April 18
Date published: 2022-04-19
Rated 2 out of 5 by from This was very painful and time consuming. $39 to use my tax return to pay for service? Service that could be free however my 1099-B is not included with the free edition. That's ridiculous and would have liked to known before I had gone through all the steps. I got prompts saying that my return could not be processed without a 1095-B then logged out and back in again only to have it not matter. Very frustrating.
Date published: 2022-04-19
Rated 4 out of 5 by from Awesome but It was great and better than H&R except that i was forced to pay for the delux version because my "situation" wasn't cover my the free turbo tax. and i didnt qualify to pay wit my return. had to pay with credit card.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 6101
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome!!! If it were not for Turbo Tax breaking down the various topics we have to navigate, I would not be able to understand and file my taxes.B
Date published: 2022-04-19
Rated 4 out of 5 by from User friendly Too many steps in Credit Karma nonsense...other than that...very convenient and user friendly.
Date published: 2022-04-19
Rated 5 out of 5 by from Nice Product Consistent through the years. Nothing else to say.
Date published: 2022-04-19
Rated 5 out of 5 by from Tubro Tax is easy to file Excellent for anyone to I did this myself by following the questions now I am confident that I can do it my self for ever!
Date published: 2022-04-19
Rated 5 out of 5 by from Love Turbo Tax Helped me a great deal to file and very professional
Date published: 2022-04-19
Rated 5 out of 5 by from Easy, Intuitive, and User Friendly Tool I've used TurboTax for years and wouldn't have it any other way; the tool is easy and intuitive to work through, the information provided throughout is helpful, and the customer service folks have always been knowledgeable and kind. Highly recommend!
Date published: 2022-04-19
Rated 1 out of 5 by from so annoying every year so freaking annoying to use - every - year. but sufficient for our last minute need to get it filed
Date published: 2022-04-19
Rated 1 out of 5 by from Keeps requesting activation I have had to activate 9 times total doing 3 returns. I also had to pay state e-file charges even though I e-filed state on one return. For some reason the first e-file on April 13, 2022 failed to complete and I had to re-e-file on April 18. I was charged $25 on April 18
Date published: 2022-04-19
Rated 2 out of 5 by from This was very painful and time consuming. $39 to use my tax return to pay for service? Service that could be free however my 1099-B is not included with the free edition. That's ridiculous and would have liked to known before I had gone through all the steps. I got prompts saying that my return could not be processed without a 1095-B then logged out and back in again only to have it not matter. Very frustrating.
Date published: 2022-04-19
Rated 4 out of 5 by from Awesome but It was great and better than H&R except that i was forced to pay for the delux version because my "situation" wasn't cover my the free turbo tax. and i didnt qualify to pay wit my return. had to pay with credit card.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 6101