TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
null from
A bit expensive but less than most pro's.
Breaks things down to comfortable sections and uses laymen terminology.
Date published: 2022-06-07
Rated 5 out of 5 by
BillieCervera from
Jennifer
Jennifer was amazing! Really hoping I can choose her to do my taxes from here on our.
Date published: 2022-06-07
Rated 2 out of 5 by
Jjtodd1995 from
It's ok
I think the price is too high to have done it my self
Date published: 2022-06-07
Rated 5 out of 5 by
u28670 from
TurboTax is awesome
This is an awesome product. This time I used the Live expert experience. My Tax Expert was knowledgeable, explained process clearly over phone, provided information accurately. Able to complete the entire process quickly.
Date published: 2022-06-07
Rated 5 out of 5 by
Bojan 078 from
Great Service!
Very prompt staff and professional response every time we needed it! Great job guys!
Date published: 2022-06-07
Rated 5 out of 5 by
NaomiSL123 from
Great thanks
Great experience love being able to just not worry so much
Date published: 2022-06-07
Rated 5 out of 5 by
annalexander31 from
My Turbo Tax Rev
It was easy and confusing. i did have a few problems, but I figured it out. I will use it in the nurture.
Date published: 2022-06-07
Rated 4 out of 5 by
Jdiehl96 from
Review of Turbo Tax
It was an easy system to use. I liked the notifications anytime my tax expert reached out to me so I could give a prompt response and get the documentation needed to her.
Date published: 2022-06-07
Rated 1 out of 5 by
RV81 from
clunky and odd that agents can't share screen
I had to do my taxes myself to guess what to pay to avoid penalty. I used turbotax and paid just to learn several weeks later (from the IRS) that the ACH withdrawal from savings didn't go through. At that point I was 2 weeks into waiting for the full service agent but with no idea of timeline. It took 6 weeks to get taxes done and only because I told them I was going to have to pay penalty because TT never let me know it didn't go through. On top of that, the agent treated me like someone who had paid (less urgent) because I was marked as such by TT. Finally, when it was time to review my taxes, I have to pay first before seeing them? And the agent can't actually share a screen to walk me through it? It was really clunky and frustrating. The agent was super nice and helpful but the process was awful and cost me money.
Date published: 2022-06-07
Rated 5 out of 5 by
Nikki2022521 from
The Best Experience
My expert was fast to respond, very knowledgable and sympatheic which is always nice.
All TurboTax® Offerings Reviews - Page 62
Date published: 2022-06-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
null from
A bit expensive but less than most pro's.
Breaks things down to comfortable sections and uses laymen terminology.
Date published: 2022-06-07
Rated 5 out of 5 by
BillieCervera from
Jennifer
Jennifer was amazing! Really hoping I can choose her to do my taxes from here on our.
Date published: 2022-06-07
Rated 2 out of 5 by
Jjtodd1995 from
It's ok
I think the price is too high to have done it my self
Date published: 2022-06-07
Rated 5 out of 5 by
u28670 from
TurboTax is awesome
This is an awesome product. This time I used the Live expert experience. My Tax Expert was knowledgeable, explained process clearly over phone, provided information accurately. Able to complete the entire process quickly.
Date published: 2022-06-07
Rated 5 out of 5 by
Bojan 078 from
Great Service!
Very prompt staff and professional response every time we needed it! Great job guys!
Date published: 2022-06-07
Rated 5 out of 5 by
NaomiSL123 from
Great thanks
Great experience love being able to just not worry so much
Date published: 2022-06-07
Rated 5 out of 5 by
annalexander31 from
My Turbo Tax Rev
It was easy and confusing. i did have a few problems, but I figured it out. I will use it in the nurture.
Date published: 2022-06-07
Rated 4 out of 5 by
Jdiehl96 from
Review of Turbo Tax
It was an easy system to use. I liked the notifications anytime my tax expert reached out to me so I could give a prompt response and get the documentation needed to her.
Date published: 2022-06-07
Rated 1 out of 5 by
RV81 from
clunky and odd that agents can't share screen
I had to do my taxes myself to guess what to pay to avoid penalty. I used turbotax and paid just to learn several weeks later (from the IRS) that the ACH withdrawal from savings didn't go through. At that point I was 2 weeks into waiting for the full service agent but with no idea of timeline. It took 6 weeks to get taxes done and only because I told them I was going to have to pay penalty because TT never let me know it didn't go through. On top of that, the agent treated me like someone who had paid (less urgent) because I was marked as such by TT. Finally, when it was time to review my taxes, I have to pay first before seeing them? And the agent can't actually share a screen to walk me through it? It was really clunky and frustrating. The agent was super nice and helpful but the process was awful and cost me money.
Date published: 2022-06-07
Rated 5 out of 5 by
Nikki2022521 from
The Best Experience
My expert was fast to respond, very knowledgable and sympatheic which is always nice.
All TurboTax® Offerings Reviews - Page 62
Date published: 2022-06-07