TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy to use. Have used Turbo tax for years. Have never had any problems on any of my returns with IRS.
Date published: 2021-08-21
Rated 1 out of 5 by from 2020 IS AWFUL I had to buy another copy of TurboTax 2020 because it kept asking for my activation and never accepted it. I contacted support but never got a response
Date published: 2021-08-21
Rated 5 out of 5 by from The live help was a life saver! I had some tricky tax issues this year and the live experts were a huge help.
Date published: 2021-08-20
Rated 5 out of 5 by from Made filing easy It has been a while since I have filed and I really enjoyed how simple turbo tax made filing.
Date published: 2021-08-20
Rated 5 out of 5 by from Can't bc of time It was great. Learned alot from Cpas in doing my taxes this year.
Date published: 2021-08-20
Rated 4 out of 5 by from Federal is great - state is not working Easy to use, once I have all the financial info gatherer. The state form is not working and I cannot solve the problem, the state must be efiled and it won't go with the errors - that cannot be fixed, hopefully an update will fix it before I need to send
Date published: 2021-08-20
Rated 5 out of 5 by from wohoo TurboTax is generally pricier than everything else out there, but even though confident filers may not need all the bells and whistles that most TurboTax online products offer, many people will find the experience and the availability of human help worth the extra cost. We’ve long praised TurboTax for its design and flow.
Date published: 2021-08-20
Rated 4 out of 5 by from Needs changes I am a tax preparer and use TurboTax to prepare clients returns. I used to use ProSeries, but I retired and have just a few clients. I want to put my name and company as preparer, but it say self-prepared and cannot change it. If you have a better option, let me know.
Date published: 2021-08-20
Rated 4 out of 5 by from with turbotax i been filing on my own since age 19 besides the pricing (which isnt too bad plus u can get it deducted from your refund) i love turbo tax ill be 30 this year n been doing my taxes on my own since i was 19. thanks to turbo tax.
Date published: 2021-08-20
Rated 4 out of 5 by from TurboTax works with your patience and tenacity I like the process TurboTax and I especially like the ability to speak with a TurboTax employee when I have a challenge. I do not like that there are surprise charges for additional protection or services while you are doing the tax return. I'd like to be aware of these choices up front and given the opportunity choose and pay for extras after I have completed my returns
Date published: 2021-08-20
All TurboTax® Offerings Reviews - Page 62
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use. Have used Turbo tax for years. Have never had any problems on any of my returns with IRS.
Date published: 2021-08-21
Rated 1 out of 5 by from 2020 IS AWFUL I had to buy another copy of TurboTax 2020 because it kept asking for my activation and never accepted it. I contacted support but never got a response
Date published: 2021-08-21
Rated 5 out of 5 by from The live help was a life saver! I had some tricky tax issues this year and the live experts were a huge help.
Date published: 2021-08-20
Rated 5 out of 5 by from Made filing easy It has been a while since I have filed and I really enjoyed how simple turbo tax made filing.
Date published: 2021-08-20
Rated 5 out of 5 by from Can't bc of time It was great. Learned alot from Cpas in doing my taxes this year.
Date published: 2021-08-20
Rated 4 out of 5 by from Federal is great - state is not working Easy to use, once I have all the financial info gatherer. The state form is not working and I cannot solve the problem, the state must be efiled and it won't go with the errors - that cannot be fixed, hopefully an update will fix it before I need to send
Date published: 2021-08-20
Rated 5 out of 5 by from wohoo TurboTax is generally pricier than everything else out there, but even though confident filers may not need all the bells and whistles that most TurboTax online products offer, many people will find the experience and the availability of human help worth the extra cost. We’ve long praised TurboTax for its design and flow.
Date published: 2021-08-20
Rated 4 out of 5 by from Needs changes I am a tax preparer and use TurboTax to prepare clients returns. I used to use ProSeries, but I retired and have just a few clients. I want to put my name and company as preparer, but it say self-prepared and cannot change it. If you have a better option, let me know.
Date published: 2021-08-20
Rated 4 out of 5 by from with turbotax i been filing on my own since age 19 besides the pricing (which isnt too bad plus u can get it deducted from your refund) i love turbo tax ill be 30 this year n been doing my taxes on my own since i was 19. thanks to turbo tax.
Date published: 2021-08-20
Rated 4 out of 5 by from TurboTax works with your patience and tenacity I like the process TurboTax and I especially like the ability to speak with a TurboTax employee when I have a challenge. I do not like that there are surprise charges for additional protection or services while you are doing the tax return. I'd like to be aware of these choices up front and given the opportunity choose and pay for extras after I have completed my returns
Date published: 2021-08-20
All TurboTax® Offerings Reviews - Page 62