TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281569 reviews)
Star ratings are from 2020
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Turbotax adding too many hidden fees It is easy to use but they force you to get the retirement saving credit and then you are forced to buy the deluxe. They advertise like it is 60 dollars but they charge an extra 50. On top of that, they say you can use your refund to pay this fee but they charge you 40 dollars to do that. I've been using this service for 5 or 6 years and they keep adding fees to make money from people. Either be true to your word that it is a free service or charge a flat fee for the total use.
Date published: 2021-03-18
Rated 5 out of 5 by from It was easy to follow The process was very easy.the walk through was easy to follow.
Date published: 2021-03-18
Rated 5 out of 5 by from Outstanding tax tool! As a user of TurboTax for many years, I continue to be pleased with the easy to read/understand instructions and the straightforward ease of use.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo tax is awesome Very easy to use explains everything would recommend it to friends
Date published: 2021-03-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME GREAT SERVICE & EASY TO USE. TURBO TAS HAS ALWAYS BEEN THE EASIEST & QUICKEST OPTION FOR MY TAXES
Date published: 2021-03-18
Rated 5 out of 5 by from Very easy and also very helpful They are right on point and walk you through everything.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo Tax was easy Filing my return was easy. Step by step process was easy to use.
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome Tax Service I used another online tax preparation service last time and was just so completely confused. I wasn't sure if my taxes were right or not. THIS year I asked around about which one my family had used, and they all said TurboTax. Their reason for using TurboTax was because it walks you through every question...very self explanatory! Well, I LOVED that!! It's a FREE tax preparation service for DUMMIES...and that's exactly what I wanted and definitely needed! TurboTax is just wonderful! Thank y'all for making something that everyone can use.
Date published: 2021-03-18
Rated 4 out of 5 by from User Friendly but getting a bit pricey Turbo Tax is super user friendly. The prices keep going up and up.
Date published: 2021-03-18
Rated 5 out of 5 by from Extremely Helpful Have never had a bad experience using Turbo Tax. I am grateful to have it.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6096
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax adding too many hidden fees It is easy to use but they force you to get the retirement saving credit and then you are forced to buy the deluxe. They advertise like it is 60 dollars but they charge an extra 50. On top of that, they say you can use your refund to pay this fee but they charge you 40 dollars to do that. I've been using this service for 5 or 6 years and they keep adding fees to make money from people. Either be true to your word that it is a free service or charge a flat fee for the total use.
Date published: 2021-03-18
Rated 5 out of 5 by from It was easy to follow The process was very easy.the walk through was easy to follow.
Date published: 2021-03-18
Rated 5 out of 5 by from Outstanding tax tool! As a user of TurboTax for many years, I continue to be pleased with the easy to read/understand instructions and the straightforward ease of use.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo tax is awesome Very easy to use explains everything would recommend it to friends
Date published: 2021-03-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME GREAT SERVICE & EASY TO USE. TURBO TAS HAS ALWAYS BEEN THE EASIEST & QUICKEST OPTION FOR MY TAXES
Date published: 2021-03-18
Rated 5 out of 5 by from Very easy and also very helpful They are right on point and walk you through everything.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo Tax was easy Filing my return was easy. Step by step process was easy to use.
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome Tax Service I used another online tax preparation service last time and was just so completely confused. I wasn't sure if my taxes were right or not. THIS year I asked around about which one my family had used, and they all said TurboTax. Their reason for using TurboTax was because it walks you through every question...very self explanatory! Well, I LOVED that!! It's a FREE tax preparation service for DUMMIES...and that's exactly what I wanted and definitely needed! TurboTax is just wonderful! Thank y'all for making something that everyone can use.
Date published: 2021-03-18
Rated 4 out of 5 by from User Friendly but getting a bit pricey Turbo Tax is super user friendly. The prices keep going up and up.
Date published: 2021-03-18
Rated 5 out of 5 by from Extremely Helpful Have never had a bad experience using Turbo Tax. I am grateful to have it.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6096